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You are booking hotel for more than 30 days

Review Of HOTEL ASHOKA GRAND

Sadhapur, Chhapra | 2.5 km drive to Chhapra Junction Railway Station

    User Rating & Reviews

    • everyone
    • group
    • solo
    • business
    • family
    2.9
    Average

    38 Ratings, 16 Reviews

    excellent
    16%
    very good
    26%
    average
    16%
    poor
    18%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 5
    • 2
    • 4
    • 1
    • 2
    • 1
    • 1

    Rating Categories

    • Location2.8
    • Cleanliness2.6
    • Room2.8
    • Facilities3.3
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    Reviews Summary

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    The property has mixed reviews, with some guests appreciating spacious and clean rooms along with courteous staff and tasty food. However, many pointed out serious drawbacks like lack of hygiene, poor room service, and unresponsive reception. No tea before 7 AM and a congested location added to the disappointment. Guests also highlighted issues like mismatched slippers, unclean bathrooms, and mosquitoes. While some had a decent experience, others found it below expectations for the price.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ravi r.business

    so disgusting rooms. with bad smell, every thing unhygienic, mirror even painted with lipstics, towel having hard laundry smell

    Travel Month: Sep 2025

    Room: AC Platinum Room

    2.0

    Poor Stay

    anil k.business

    Room cleaning was not up to mark. Bathroom was not up to mark. AC was not working properly.

    Travel Month: Jul 2025

    Room: AC Platinum Room

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    1.0

    Worst hotel which i have booked from MMT

    arun s.business

    Room was very dirty not only dirty it was horrible. I have requested to change my room, they have changed but second one was more horrible. I have called MMT to solve my issue. MMT executive tryed his best but he can able to got cancelled one day booking. it was 2 day trip and I have to 1 night in horrible room

    Travel Month: May 2025

    Room: AC Platinum Room

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    2.0

    Wastage of money

    ajay k.family

    Hotel cleaning condition was worst. Lot of dust observed, floor was not cleaned, continuous water was coming from toilet sheet. Bathroom was not cleaned. Seepage observedon room wall. Door painting observed demage. Room AC was not working

    Travel Month: Apr 2025

    Room: AC Silver Room

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    1.0

    pathetic condition 😭

    rajiv k.business

    No TV, no saving kit, no slippers, very bad experience, unhygienic, No tea available before 7AM, congested location.

    Travel Month: Mar 2025

    Room: AC Platinum Room

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    5.0

    Excellent Stay

    sumit k.

    “hotel ashoka grand in chhapra exceeded my expectations. The rooms were spacious and well-kept, with comfortable bedding and modern amenities. The staff was courteous and attentive, always ready to help with a smile. The in-house restaurant served delicious meals, making my stay even more enjoyable. Highly recommend this hotel to anyone visiting the area!”

    Travel Month: Feb 2025

    Room: AC Silver Room

    5.0

    Great Stay at Ashoka Grand,Chhapra

    sumit k.business

    Had a comfortable stay at Hotel Ashoka Grand, Chhapra. The rooms were clean, the staff was courteous, and the overall ambiance was pleasant. Would recommend it to travelers visiting the area!

    Travel Month: Dec 2024

    Room: AC Platinum Room

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    2.0

    Okayish and overpriced!

    kaushik m.family

    Over priced! room service and professionalism was lacking. Reception mostly remained unresponsive.

    Travel Month: Dec 2024

    Room: AC Silver Room

    1.0

    Terrible Stay

    parth s.

    The issues faced are as under 1. Hospitality staff untrained and not responsive2. Reception staff not forthcoming3. Toilets are not clean4. Bed was not clean5. Sleepers provided were of different pairs6. Towel not provided initiallygood point1. Staff well behaved.

    Travel Month: Oct 2023

    Room: AC Gold Room

    4.0

    G

    amrendra v.family

    It was different to find the location, however with the help of google map it could be possible, address of hotel is not mentioned.

    Travel Month: Sep 2023

    Room: AC Gold Room

    2.0

    Poor Stay

    tinku.

    Very bad condition of room mosquito everywhere. Service is pathetic. Room is not clean

    Travel Month: Sep 2023 (3-Night Stay)

    Room: AC Gold Room

    4.0

    Good Stay

    bikash g.

    Hotel room good and clean but room service was not good

    Travel Month: Sep 2023

    Room: AC Gold Room

    4.0

    Comfortable and good

    shahil.

    Hotel in not in good location, not in main Road. Staff was good. Service were good. Room and washroom were neat and clean. Ambience was average. Food was good in taste and had good spread. It was a comfortable stay. I will definitely recommend this Hotel to others.

    Travel Month: Jan 2020 (4-Night Stay)

    Room: Deluxe A/C

    HOTEL ASHOKA GRAND has replied on Sat Aug 28 14:59:27 IST 2021

    Dear guest, thank you for your review and for choosing our hotel. Your feedback will be a motivator for us to strive harder to provide better services. We will be looking forward to having you again as a guest in our hotel.

    3.0

    Average stay

    abbad.

    It was an average stay at the property.

    Travel Month: Dec 2019 (4-Night Stay)

    Room: Deluxe A/C

    HOTEL ASHOKA GRAND has replied on Sat Aug 28 14:59:39 IST 2021

    Dear guest, thank you for your feedback. Apology for the inconvenience during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.

    3.0

    Average experience

    abhinav.

    It was a business trip and the experience as not that good. They provided room was not hygiene. Bed sheet was pretty old. Washroom not clean, it was stinky and smelling. Intercom not provided, we need to call through mobile phone for service. Sufficient staff was not available and they are not professional enough. The location was not convenient. Road is very narrow, can not take the car inside the property, need to Park on the Road. Food was poor, they served cold it and can not have it.

    Travel Month: Nov 2019 (4-Night Stay)

    Room: Deluxe A/C

    HOTEL ASHOKA GRAND has replied on Sat Aug 28 14:59:48 IST 2021

    Dear guest, thank you for your feedback. Apology for the inconvenience during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.

    2.0

    Poor Stay

    gunjan k.solo

    Average stay with not as expected for the price paid

    Travel Month: Oct 2019

    Room: Deluxe A/C

    HOTEL ASHOKA GRAND has replied on Sat Aug 28 15:00:09 IST 2021

    Dear guest, thank you for your feedback. Apology for the inconvenience during your recent stay. We are extremely disappointed that you did not have a fulfilling experience during your stay. Your feedback will be a motivator for us to strive harder to provide better services. We once again thank you for the feedback and look forward to serve you again in the future.

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