The property has mixed reviews, with some guests highlighting good nearby restaurants and decent tea made by the staff. However, many complaints focus on unclean bathrooms, poor room conditions, and unprofessional service. Guests mention issues with mosquitoes, insufficient hot water, and lack of breakfast options. While some appreciate the location and the rooftop garden restaurant, a number of reviews criticize the high prices relative to service quality, suggesting it might be okay for budget stays but not ideal for a pleasant experience.