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Review Of Hotel Ambika Grand

Raiganj, Raiganj | 2 minutes walk to RaiGanj Railway Station

    User Rating & Reviews

    • everyone
    • couple
    • solo
    • business
    2.9
    Average

    35 Ratings, 13 Reviews

    excellent
    11%
    very good
    34%
    average
    6%
    poor
    26%
    bad
    23%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 4
    • 5
    • 4
    • 4
    • 4
    • 2
    • 4
    • 2
    • 4
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Excellent location that’s hard to miss.
    • Staff are friendly and accommodating.
    • Food received mixed reviews, with some saying it was good while others found it lacking.
    • Some guests appreciate the cleanliness and spaciousness of the rooms.
    Read more

    Sort by:

    Positive first
    5.0

    Don't go by the reviews... experience first hand

    deepanjan k.business

    The hotel stay was excellent... location is such that you cannot possibly miss it. Hotel was a bit dirty on the outside, but inside the room was quite satisfactory. The food was also good. Staffs were very good and accommodating.

    Travel Month: Jun 2025

    Room: Premium Room

    • user photos
    • user photos
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    2.0

    Poor Stay

    s a.

    Room was very small no buffet for breakfast service phone not working my rating will be 2

    Travel Month: Feb 2025

    Room: Executive Room AC

    4.0

    superb

    couple

    The hotel exceeded my expectations with its clean, spacious rooms and friendly staff. The bed was comfortable, and the modern amenities, including free Wi-Fi, added to the convenience. The complimentary breakfast offered a variety of fresh options, and the on-site dining was excellent. The location was ideal, close to major attractions and public transport. However, the noise from the street was slightly disruptive at night. Overall, it was a great value for the price, and I would definitely stay here again. Perfect for both business and leisure travelers!

    Travel Month: Jan 2025

    Room: Premium Room

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    1.0

    Terrible Stay

    h s.

    Worst ever experience. Unhygienic to the core. Rooms are not cleaned for years it looks like. Beddings are all used ones. Black spots on linens and bed cover and pillow covers. No scanners in the hotel. Your documents are all clicked in their mobile by mobile camera and all stored in their mobile. This is very very dangerous. Room phones are not working so you can't call room service. Never to visit again in this hotel

    Travel Month: Jan 2025

    Room: Executive Room AC

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    1.0

    Terrible Stay

    avijit s.

    Very poor service. Room is worthy

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Wast of mo

    neha p.loyalty-iconbusiness

    Location is very good, food was not up to the mark, very poor service, nobody receive phone at reception everytime have to approach the reception and find receptionist for any query. Water supply in the toilet was pathetic, no staff bothered to no the motor for water supply in the morning. It was worst than any cheap lodge.

    Travel Month: Nov 2024

    Room: Premium Room

    1.0

    Terrible Stay

    siddhartha m.loyalty-icon

    All non professional staff, ac was running on full speed remote was not working, even hotel was vacant still they didn't change our room. No proper water supply in the bathroom. Very much unprofessional people.

    Travel Month: Nov 2024

    Room: Premium Room

    3.0

    Average Stay

    mithun s.

    This not actually value for money room was not cleaned properly and also price is too high for this room.

    Travel Month: Oct 2024

    Room: Executive Room (Non-AC)

    1.0

    Terrible Stay

    dipankar b.

    The mount embassy hotel i had chosen as that was a assured one but: 1)they was not having the shower gel but once asked they poured the bottle with one open market refilling and that caused allergies to my skin 2)their behaviour was very rude and slangs 3)room was not clean 4)intercom were not working 5)tv we’re not working

    Travel Month: Aug 2024

    Room: Executive Room (AC)

    1.0

    Terrible Stay

    subrata g.

    My view on hotel. Not your apps

    Travel Month: Aug 2024

    Room: Executive Room (AC)

    2.0

    Poor Stay

    firoj a.

    As per the rate rooms doesn't have space no charging point bathroom are not cleaned tv wire was broken

    Travel Month: Aug 2024

    Room: Executive Room (Non-AC)

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    2.0

    Poor Stay

    debashis r.

    Pathetic and unclean rooms. Please incorporate hotel galaxy at raiganj in my-biz section if possible in that budget

    Travel Month: Jun 2024

    Room: Premium Room

    Hotel Ambika Grand has replied on Fri Jun 28 19:48:40 IST 2024

    Dear guest, Namaskar! Thank you for taking the time to share your valuable feedback about your recent stay with us. These feedbacks are indeed invaluable to us as this would help us to constantly improve ourselves in all steps of Hospitality. I would like to sincerely apologize for the inconvenience caused and most importantly not meeting up to your expectations due to improper cleanness. I again apologize for inconvenience caused in your recent visit with us and could not be rectified during your stay, We have taken necessary action to improve & maintain the cleanness as per the standard; We firmly believe that we would be able to meet the expectations in your next visit.

    2.0

    Poor Stay

    abhinav r.

    Sadly, I cannot say that this hotel is value for money… We stayed one night, as we drove from Kolkata to Siliguri and needed a place to stay in between. The reception didn’t greet us and only said “passport” when we checked in. The room looked clean, but when we left we found out the dirt of the guests before us was swept under the bed…The AC didn’t work properly. The sheets had holes from cigarettes. The food was good, and the people who managed the restaurant were very sweet. We were fine to stay for a night, but I expected more for this price point at this location…

    Travel Month: May 2024

    Room: Executive Room (AC)

    Hotel Ambika Grand has replied on Wed May 22 12:08:50 IST 2024

    Dear guest, Namaskar! Thank you for taking the time to share your valuable feedback about your recent stay with us. These feedbacks are indeed invaluable to us as this would help us to constantly improve ourselves in all steps of Hospitality. I would like to sincerely apologize for the inconvenience caused and most importantly not meeting up to your expectations due to improper cleanness. I again apologize for inconvenience caused in your recent visit with us and could not be rectified during your stay, We have taken necessary action to improve & maintain the cleanness as per the standard; We firmly believe that we would be able to meet the expectations in your next visit.

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