We checked into Hotel Ambica Grand on 8th Sept at 8 PM for a night stay as we had an early morning flight. The experience was extremely disappointing and not worth the price (₹1800).
• At check-in, no assistance was provided to carry luggage. The rooms were located in another building.
• On entering the room, we found dirty and stained bedsheets, pillow covers with black spots, and blankets with hair on them. The floor mat was torn.
• After complaining, the staff shifted us to another room, but it was no better.
• Basic toiletries were missing — only a soap was provided. When I requested a dental kit, they provided it but later charged me for it along with water bottles.
• Complimentary water was just 2 small 250 ml bottles, which is unacceptable for a night stay.
Overall, very poor hygiene, lack of basic facilities, and unprofessional staff behavior. Definitely not recommended — you can easily find much better hotels in the same price range. I guess you don’t see your reviews