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Review Of Best Western Imperio

Satrod Khas, Hisar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.9
    Very Good

    103 Ratings, 46 Reviews

    excellent
    41%
    very good
    28%
    average
    20%
    poor
    5%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 1
    • 3
    • 5
    • 4
    • 5
    • 2
    • 5
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness4.1
    • Room4.1
    • Food3.4
    • Hospitality3.9
    • Value For Money3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Excellent location surrounded by greenery and farms.
    • Spacious and clean rooms with great contemporary design.
    • Courteous and helpful staff who appreciate guest needs.
    • Tasty food options available, though some guests suggest improvements in variety and promptness.
    Read more

    Sort by:

    Positive first
    1.0

    Pathetic. Not good at this price.

    satish s.business

    The AC was not working. Asked multiple time to the staff but there was no satisfactory solution. These type of services and ambience can be availed Overbudget.

    Travel Month: Jul 2025

    Room: Luxury Deluxe Room

    • user photos
    5.0

    Excellent Stay

    yogesh d.

    It was very excellent all staff are very good and very helpful

    Travel Month: Dec 2024

    Room: Luxury Deluxe Room

    2.0

    Pathetic services and staff. Property was big. Not recomm

    rajesh s.solo

    1) staff behaviour is very poor and bad. 2) most of the staff chewing tobacco. 3) room was big but unhygienic. 4) tv not working properly 2-3times called staff to fix it. 5) the kettle not working. 6) wi-fi not working properly network issue. 7) food was good but not sufficient for 1person so too costly. 8) the reception guy was so rude i told about the everything, he said "yahan aisa he hai kuch nah i hoga review dal dena. 9) chauffeur not available in the hotel, not even clean the car after tell them to clean the car in the morning. 10)

    Travel Month: Nov 2024

    Room: Luxury Deluxe Room

    3.0

    Mm t

    harsh k.business

    On make my trip app however last time i stay in mohali with the same hotel. While stay in hisar first issue is network. 5g not available however wifi of the hotel was pathetic

    Travel Month: Sep 2024

    Room: Luxury Deluxe Room

    5.0

    Excellent

    kamaljeet s.business

    I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Extremely clean room. We loved the contemporary design. Everything looked really new when we were there.

    Travel Month: Jul 2024

    Room: Luxury Deluxe Room

    5.0

    Feedback

    suresh s.business

    Clean and peaceful atmosphere with proper service or more think food quality is good. There is a feedback signboard should be on road or near by for hotel.

    Travel Month: Feb 2024

    Room: Luxury Deluxe Room with Smart Led TV

    3.0

    Not as per best western standards

    manjinder s.solo

    Hotel location is 7km away from hisar city, staff is good but hotel is not operating as per standards of best western, i think they don't have a kitchen - they ask for food orders in advance and after 1 hr you will get food which seems like they re-heat the food even chapati also. No buffet breakfast there

    Travel Month: Jan 2024

    Room: Luxury Deluxe Room with Smart Led TV

    3.0

    Review

    himanshu b.business

    Far from the city, tariff is on hire side. Staff is helpful but services need to be improved and fast.

    Travel Month: Oct 2023

    Room: Luxury Deluxe Room with Smart Led TV

    1.0

    Not a hotel but a marriage hall

    rohit t.business

    The hotel main gate was closed at 2:30pm when we reached for check-in. Worst kind of service and cleanliness. Carried my two suitcases and a handbag to the room, no help was even offered. No valet at the valet table, unloaded my luggage, went and parked the car, came back and loaded the luggage on myself and checked in. Wouldn't open the restaurant at lunchtime due to low occupancy and gave us the only option, which was to order room service. Food was alright. Towels and bedsheet had food stains on them. There was no breakfast buffet, limited breakfast options, i had to have burnt toasts. Nobody was there to check me out. I had to wave the room key at the cctv above reception and then keep it on the table. This is despite prior information of early departure and clearing dues. Don't be deceived by the brand best western, it means nothing. This property shouldn't be listed as a hotel, it is a wedding venue.

    Travel Month: May 2023

    Room: Luxury Deluxe Room with Smart Led TV

    5.0

    Best in hisar

    jay s.business

    The best stay in hisar such a good ambience good room good quality food

    Travel Month: Jul 2022

    Room: Luxury Deluxe Room with Smart Led TV

    5.0

    Property

    naresh k.loyalty-iconcouple

    Very nice hotel in hisar for stay and very delicious food

    Travel Month: May 2022

    Room: Luxury Deluxe Room

    5.0

    5 star

    naresh k.couple

    All are excellent like cleaning

    Travel Month: May 2022

    Room: Luxury Deluxe Room

    5.0

    All are excellent

    naresh k.business

    All are excellent and food is very excellent.

    Travel Month: May 2022

    Room: Luxury Deluxe Room

    5.0

    Very good stay experience

    pranav t.loyalty-iconfamily

    Good in all categories like breakfast, service, room, value to money, staff was very supportive.

    Travel Month: Oct 2021

    Room: Luxury Deluxe Room

    1.0

    Worst experience of my life. Better to sleep in your car for night rather then choosing this hotel

    yogesh m.loyalty-iconbusiness

    Totally village area far far away from neighborhood

    Travel Month: Jun 2021

    Room: Luxury Deluxe Room

    4.0

    Well maintained hotel in hisar

    jasvir s.

    I love to stay in Best Western hotel's.

    Travel Month: Feb 2020

    Room: Luxury Deluxe Room

    5.0

    Last day we were stay in this hotel. Everything was good like that service, food and all staff

    sanjay y.loyalty-iconcouple

    Happy staying with hotel, best Western in Hisar.

    Travel Month: Jan 2020

    Room: Luxury Deluxe Room

    3.0

    Average Stay

    robert r.loyalty-iconbusiness

    Not recommend this hotel, shower was not working towel was stinking, maintenance was zero

    Travel Month: Nov 2019

    Room: Luxury Deluxe Room

    5.0

    Nice hotel could be better

    rajyashree a.solo

    Overall a pleasant stay. The hotel is on Hissar bypass so if you actually need to be in the city plan for that extra 10 km. Other than that the rooms are nice and clean the housekeeping and reception staff is polite and attentive. The restaurant manager should get used to serving solo women travellers!

    Travel Month: Nov 2019

    Room: Luxury Deluxe Room

    5.0

    Food was awesome

    kuldeep s.couple

    Location was between the fields that's the most important thing for me it was an overall awesome experience for me.

    Travel Month: Oct 2019

    Room: Luxury Deluxe Room

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