POOR EXPERIENCE, we were provided with Deluxe room while our booking was for a Super Deluxe Room. Frequent powercuts, broken washroom glass flaps makes way for full time mosquitoes into the room be it day or overnight. Contaminated dirty drinking water filled into glass water bottle. Spiders in bathrom, Spider webs around washroom. Loose power point makes it difficult to use accessories like mobile charger, hair straightener. Less friendly staff. Also, they charge 149Rs for a 750ml soft drink bottle whose MRP is hardly 40 rs anywhere in market. In short, the stay was far below expectations after paying for such kind of a room. 3/5 experience rating. They charge plenty, provide the least of it.
Alcor Kumbhalgarh the family getaway has replied on Mon Oct 27 11:59:15 IST 2025
Dear Guest,
We sincerely regret to learn that your recent stay at Alcor Resort, Kumbhalgarh did not meet your expectations. Please accept our heartfelt apologies for the inconvenience you faced. Your feedback regarding the room allocation, maintenance issues, and service experience has been noted with utmost seriousness and shared with the respective departments for immediate corrective action.
We assure you that this is not reflective of our usual standards of hospitality. Our team is committed to improving and ensuring such lapses do not recur. We would truly appreciate the opportunity to host you again and provide the comfortable and pleasant experience that Alcor Resort is known for.
Warm regards,
Team Alcor Resort, Kumbhalgarh