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Review Of UD Grand Hotel0123401234

2Ml, Sri Ganganagar | 5.8 km from city centre

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.9
    Very Good

    123 Ratings, 49 Reviews

    excellent
    40%
    very good
    30%
    average
    15%
    poor
    7%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 5
    • 5
    • 4
    • 4
    • 2
    • 1
    • 2
    • 3
    • 4

    Rating Categories

    • Location3.0
    • Cleanliness3.8
    • Room3.6
    • Food3.5
    • Hospitality4.0
    • Value For Money3.4
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    Guests appreciate the property for its friendly atmosphere, clean and spacious rooms, and excellent location. Many highlighted the staff's courteous service and efficient check-in process. While food quality received mixed reviews, some enjoyed the meals, saying the chef was accommodating. The ambiance and decor also received praise, creating a pleasant overall experience for visitors.

    Sort by:

    Positive first
    2.0

    poor food quality

    surinder d.business

    food quality is very poor. poor food quality,,,,,,need to change for hygiene food

    Travel Month: Jun 2025

    Room: Deluxe Room

    • user photos
    3.0

    food

    sukhdeep s.couple

    Room very good and location hotel very well but Food quality is bad services is good hotel good but food really very bad quality

    Travel Month: Mar 2025

    Room: Deluxe Room

    UD Grand Hotel

    Dear sir Thank you for giving your rating. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one. We are looking forward to welcome you at UD Grand hotel & Resort Sri Ganganagar in near future. We deeply regret that you experienced poor food quality during your recent visit to our hotel. Warm Regards UD GRAND Team

    2.0

    "unresolved noise issues and poor customer service during our stay"

    manoj k.loyalty-iconbusiness

    We experienced significant discomfort and a lack of customer care during our stay. Loud music from a party in the hotel persisted late into the night, causing us to lose sleep. Despite informing the reception and requesting that the volume be lowered for the comfort of in-house guests, no action was taken.

    Travel Month: Jul 2024

    Room: Deluxe Room

    UD Grand Hotel has replied on Sun Aug 04 11:53:35 IST 2024

    Thank you for sharing this honest feedback. We apologize for not meeting your expectations. Please know that our team is working to prevent from happening again. Regard UD Grand team

    5.0

    Clean Rooms and Tasty food

    gurvinder s.couple

    now on  Google I really liked the atmosphere in the hotel. They are very friendly and uncomplicated. The dinner and breakfast has everything you need and the beach is not far away. Food quality and taste is good.Everything was super nice, we would love to come back

    Travel Month: Apr 2024

    Room: Deluxe Room

    UD Grand Hotel has replied on Sun Aug 04 11:51:09 IST 2024

    Thank you for giving your feedback. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one. We are looking forward to welcome you at UD Grand hotel & Resort Sri Ganganagar in near future. I can assure you we’ll do everything we can to resolve the matter. Warm Regards UD GRAND Team

    3.0

    Average Stay

    ankita s.loyalty-icon

    Room lighting was very poor. Location is excellent. Interiors are average. Room service is good overall average.

    Travel Month: Mar 2024

    Room: Deluxe Room

    UD Grand Hotel has replied on Thu Apr 11 16:15:55 IST 2024

    Thank you for giving your feedback. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one.We are looking forward to welcome you at UD Grand hotel & Resort Sri Ganganagar in near future.I can assure you we’ll do everything we can to resolve the matter. Warm Regards UD GRAND Team

    5.0

    Awesome stay

    anuj d.business

    the stay was simply awesome. Front Office Executive Manish arranged early check in. in fact, i was alloted room immediately upon my arrival at the hotel. The process was fast and seamless. The food was sumptuous as per my preference, though i didn't expect. The checkout was again fast and seamless, courtesy Rajat. He even arranged for the conveyance,, as the conveyance is problem from the hotel at night. Overall, an amazing experience

    Travel Month: Apr 2023

    Room: Deluxe Room

    UD Grand Hotel has replied on Thu May 04 14:06:09 IST 2023

    Dear sir, thank you for giving a positive feedback to our hotel. We are so happy to hear that you enjoyed your time at ud grand hotel & resort. Our goal is always to exceed your expectations! if there's anything we can help you with during your next visit. Regards ud grand hotel team sriganganagar(rajasthan)

    4.0

    Spacious rooms

    manish j.loyalty-iconbusiness

    Rooms were spacious and clean

    Travel Month: Mar 2023

    Room: Suite Room

    UD Grand Hotel has replied on Tue Mar 28 09:03:29 IST 2023

    Thank you for giving a positive rating to our hotel. We are so happy to hear that you enjoyed your time at ud grand hotel & resort. Our goal is always to exceed your expectations! if there's anything we can help you with during your next visit. Regards ud grand hotel & resort sri ganganagar rajasthan

    5.0

    Very good facility

    ajay k.

    Parking, food, hygiene, safety are very good

    Travel Month: Jan 2023

    Room: Deluxe Room

    UD Grand Hotel has replied on Thu Jan 19 10:37:31 IST 2023

    Thanks for giving positive feedback to our property. We are so happy to hear that you enjoyed your time at ud grand hotel & resort. Our goal is always to exceed your expectations! if there's anything we can help you with during your next visit, please don't hesitate to let us know. Regards ud grand hotel & resort

    2.0

    Poor room service

    rakesh s.family

    Electricity cut 2 to 3 times in night, small insects on bed

    Travel Month: Sep 2022

    Room: Deluxe Room

    5.0

    Wonderful stay

    shubham g.loyalty-iconbusiness

    Stay was pleasant room was good and nice decoram little bit expensive

    Travel Month: Feb 2022

    Room: Deluxe Room

    • user photos
    • user photos

    UD Grand Hotel has replied on Sun Aug 04 11:54:29 IST 2024

    Thank you for giving your feedback. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one. We are looking forward to welcome you at UD Grand hotel & Resort Sri Ganganagar in near future. I can assure you we’ll do everything we can to resolve the matter. Warm Regards UD GRAND Team

    4.0

    Location

    sachin b.couple

    Its all good but need some space in the rooms

    Travel Month: Jan 2022

    Room: Deluxe Room

    UD Grand Hotel has replied on Sun Aug 04 11:55:42 IST 2024

    Thank you for giving your feedback. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one. We are looking forward to welcome you at UD Grand hotel & Resort Sri Ganganagar in near future. I can assure you we’ll do everything we can to resolve the matter. Warm Regards UD GRAND Team

    4.0

    Good Stay

    vijay g.business

    Good property near riico industrial area

    Travel Month: Nov 2021

    Room: Deluxe Room

    UD Grand Hotel has replied on Sun Aug 04 12:23:20 IST 2024

    Thank you for giving your feedback. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one. We are looking forward to welcome you at UD Grand hotel & Resort Sri Ganganagar in near future. I can assure you we’ll do everything we can to resolve the matter. Warm Regards UD GRAND Team

    4.0

    Covid19 system not follow

    jitendra.business

    No following covid19 system. No one temp checking no oxygen level check

    Travel Month: Sep 2021

    Room: Deluxe Room

    1.0

    Good room

    krishna d.couple

    Room and food good all items are good

    Travel Month: Mar 2021 (5-Night Stay)

    Room: Suite Room

    4.0

    Nice property

    saurabh b.business

    Nice hotel and will must visit again, food quality is also good

    Travel Month: Feb 2021

    Room: Deluxe Room

    UD Grand Hotel has replied on Sun Aug 04 11:57:05 IST 2024

    Thank you for giving your feedback. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one. We are looking forward to welcome you at UD Grand hotel & Resort Sri Ganganagar in near future. I can assure you we’ll do everything we can to resolve the matter. Warm Regards UD GRAND Team

    5.0

    Location

    jobandeep s.couple

    Hotel’s location and outdoor view is suburb

    Travel Month: Jan 2021

    Room: Deluxe Room

    UD Grand Hotel has replied on Sun Aug 04 11:54:45 IST 2024

    Thank you for giving your feedback. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one. We are looking forward to welcome you at UD Grand hotel & Resort Sri Ganganagar in near future. I can assure you we’ll do everything we can to resolve the matter. Warm Regards UD GRAND Team

    5.0

    Love it

    jobandeep s.couple

    Hotel’s location is so beautiful. I enjoy the trip and the service is so good

    Travel Month: Jan 2021

    Room: Deluxe Room

    UD Grand Hotel has replied on Sat Jan 16 12:21:26 IST 2021

    Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! call us if there is anything we can help you with.

    4.0

    Good property

    nikhil g.business

    Location, food quality, infrastructure all are good but breakfast is Al carter, rooms are a bit smelly.

    Travel Month: Feb 2020

    Room: Deluxe Room

    UD Grand Hotel has replied on Wed Oct 28 03:28:56 IST 2020

    Dear guest, thank you for your encouraging feedback. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one. We are looking forward to welcome you at erica hotels ud grand sri ganganagar in near future

    4.0

    Behavior

    sandeep s.loyalty-iconbusiness

    Staff behavior is really good

    Travel Month: Jan 2020

    Room: Deluxe Room

    UD Grand Hotel has replied on Wed Oct 28 03:29:40 IST 2020

    Dear guest, thank you for your encouraging feedback. We assure you that we will continue to endeavor to make your future experience with us a pleasant and unforgettable one. We are looking forward to welcome you at erica hotels ud grand sri ganganagar in near future

    2.0

    Not satisfactory

    amandeep m.couple

    Poor hospitality. The reception staff was unprofessional and was unaware of the hotel's policy posted online.

    Travel Month: Jan 2020

    Room: Deluxe Room

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