Guests have reported a frustrating experience at this property, citing issues like unavailability of rooms despite confirmed bookings, rude management, and lack of basic amenities. The cleanliness and food quality were criticized, with unhygienic conditions and poor maintenance noted. Although some staff members received praise for their helpfulness, many guests felt the overall service fell short. Complaints about malfunctioning AC and inadequate room supplies further added to the dissatisfaction. Overall, it seems the experience left much to be desired.