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Review Of JS RESIDENCY GT Road Kanpur0123401234

Jawahar Nagar, Kanpur

    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    3.4
    Good

    123 Ratings, 63 Reviews

    excellent
    27%
    very good
    27%
    average
    20%
    poor
    11%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 1
    • 5
    • 5
    • 2
    • 1
    • 2
    • 5
    • 3

    Rating Categories

    • Location3.3
    • Cleanliness3.8
    • Room3.9
    • Food3.0
    • Value For Money3.1
    • Facilities2.6
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    We are using generative AI to show you summarised user review

    Reviews Summary

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    This property has a good location and clean rooms, making it a decent pick for a stay. Guests mention polite staff and tasty food, adding to a pleasant atmosphere. However, issues like poor service, unclean linens, and maintenance problems like AC malfunctions and inadequate amenities have been frequently highlighted. Additionally, the property seems to struggle with managing the crowd and providing timely assistance. Enhancing service quality and hygiene could improve guest experiences.

    Sort by:

    Positive first
    5.0

    In Kanpur for business

    indroneil b.solo

    Good room, clean bed sheet, clean bathroom. Courteous, friendly and helpful staff. Decent food and appropriately clean cutlery. Very satisfactory stay.

    Travel Month: Jun 2025

    Room: JS SUPER DELUXE

    5.0

    worth it.

    couple

    Very good. nice staff..clean rooms good service and good food.. location is good.. Overall good experience

    Travel Month: Mar 2025

    Room: JS SUPER DELUXE

    • user photos
    • user photos
    • user photos

    JS RESIDENCY GT Road Kanpur has replied on Sat Mar 22 07:06:33 IST 2025

    DAER SIR PLEASE VISIT AGAIN.

    2.0

    Poor Stay

    shikha m.family

    AC didn’t work in the night. The tea pot had stains and a remainder of the previous used T. They were heavy seepage in the walls and when we ask them to change the room, they demanded extra thousand rupees overall it wasn’t value for money.

    Travel Month: Feb 2025

    Room: JS DELUXE

    JS RESIDENCY GT Road Kanpur has replied on Sun Mar 16 10:37:13 IST 2025

    Dear mam, we have noted your valuable feed back and assuring you that we will sure improve the services. thanking you

    3.0

    Overpriced for the experience

    shri k.loyalty-iconfamily

    The hotel has some positives, but it doesn’t fully justify the high cost. If they improve service, room quality, and amenities, it could be worth considering. Otherwise, there are better alternatives available.

    Travel Month: Feb 2025

    Room: JS SUPER DELUXE

    JS RESIDENCY GT Road Kanpur has replied on Thu Feb 20 15:36:04 IST 2025

    dear mr kaushik, we have noted your valuble feed back and assuring you that we will for sure improve the services

    2.0

    Poor Stay

    lavesh.loyalty-iconbusiness

    No any service there in hotel, wifi was not working, iron was not there or others services like dentel kit etc was not available in hotel, when i reached hotel no one staff there all was sleeping and lite was closed this is very bad experience which i get ever

    Travel Month: Feb 2025

    Room: JS DELUXE

    JS RESIDENCY GT Road Kanpur has replied on Sun Mar 16 10:56:43 IST 2025

    Dear Lavesh Jain, Thank you for sharing your feedback with us. we take your concerns seriously .we truly appreciate your time and welcome you back in future for a much -improved experience.

    1.0

    Terrible Stay

    manoj s.family

    Horrible experience. My booking was for 2 adult and 2 child for one night stay but hotel personal demanded rs 700- for extra bed. Very pathetic service as we were provided with used & dirty bedsheets and one towel in bathroom. Dirty room filled with bad smells dirty dustbin with used pads. Food was also pathetic. Request for room change was declined

    Travel Month: Feb 2025

    Room: JS SUPER DELUXE

    JS RESIDENCY GT Road Kanpur has replied on Sun Mar 16 12:14:17 IST 2025

    Dear Manoj Singh Thank you for sharing your feedback. I sincerely apologize that your experience. We take your concerns seriously .Please visit again and we will give you better service.

    3.0

    Average Stay

    rajiv a.

    old bldg on the historic gt road, although they have tried to do it up with new tiles, ac and furniture….there is no sunlight as a result rooms have moulding, they are damp etc.

    Travel Month: Feb 2025

    Room: JS DELUXE

    JS RESIDENCY GT Road Kanpur has replied on Sun Mar 16 11:41:30 IST 2025

    Dear Rajiv Ahlawat Thank you for sharing your feedback with us. Next time we will give you sunlight room.

    4.0

    A nice experience

    kartikey.business

    Nice property and very cooperative staff.

    Travel Month: Feb 2025

    Room: JS DELUXE

    JS RESIDENCY GT Road Kanpur has replied on Sun Mar 16 11:25:40 IST 2025

    Dear kartikey triptahi Thanking you visit again sir

    5.0

    Excellent Stay

    amit s.family

    It was quite good food and hospitality both. The location is also very accessible. The staff is very polite.

    Travel Month: Feb 2025

    Room: JS SUPER DELUXE

    JS RESIDENCY GT Road Kanpur has replied on Sun Mar 16 14:51:52 IST 2025

    Dear Amit Sharma Thanking you please visit again.

    1.0

    pathetic expensive

    sahil s.loyalty-iconfamily

    Pathetic service level, staff not able to handle crowd. Charged extra fee for breakfast despite coverage in booking

    Travel Month: Feb 2025

    Room: JS DELUXE|JS SUPER DELUXE

    2.0

    Very poor experience, price is so high

    shailendra t.business

    Room cleaning very bad & also interior not good, in bathroom shower not working properly, overall very bad experience, price is so high but quality very poor.

    Travel Month: Jan 2025

    Room: JS SUPER DELUXE

    JS RESIDENCY GT Road Kanpur has replied on Mon Mar 17 11:35:27 IST 2025

    Dear shailendra Tripathi Thank you for sharing your feedback. I sincerely apologize that your experience. We take your concerns seriously .Please visit again and we will give you better service.

    1.0

    Terrible Stay

    shivendra p.loyalty-icon

    Pathetic rooms, with such a bad smell, even ac temperature we can not adjust. And food quality is also up to the level.

    Travel Month: Nov 2024

    Room: JS DELUXE

    1.0

    Terrible Stay

    pradeep k.business

    In Reception area Not available any person entrance is not good, Restaurant is very bad condition,food choice is limited.. over all we not recommend this hotel

    Travel Month: Nov 2024

    Room: JS DELUXE

    • user photos
    • user photos

    JS RESIDENCY GT Road Kanpur has replied on Tue Mar 18 12:47:23 IST 2025

    Dear Pradeep Kumar Thank you for sharing your feedback .I sincerely apologize that your experience. We take your concerns seriously .Please visit again and we will give you better service.

    1.0

    Not recommended to stay her

    kirubanidhi.business

    No internet, no hot water facility, breakfast options very less. Room services lot to improve. Most importantanly rats are running in within rooms.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: JS SUPER DELUXE

    • user photos
    1.0

    Terrible Stay

    pradeep.

    no service available in this hotel not available any person reception, restaurant is very bad... i have not available any image currently. i have one image room key i have bill colllect amount is different from paid to hotel. very bad experience 😔

    Travel Month: Nov 2024

    Room: JS DELUXE

    3.0

    Js residency is average property

    pratap s.loyalty-iconbusiness

    J s residency location is good. Parking is comfortable. Hospitality was good ambiance was average. Hygiene was poor. Over all so so experience of budget hotel. Food preparation was poor.

    Travel Month: Sep 2023

    Room: JS SUPER DELUXE

    4.0

    Good Stay

    nitesh s.

    Room service is good, parking facility available

    Travel Month: Jun 2023

    Room: JS SUPER DELUXE

    5.0

    It was cool

    ayush p.couple

    It was good, the hotel environment, the manager and the staff everyone is very good at js and it is cheap as well

    Travel Month: May 2023

    Room: JS DELUXE

    4.0

    Good Stay, Nice and Polite staff.

    nirbhay p.business

    staff very polite. location very good.

    Travel Month: Apr 2023

    Room: JS SUPER DELUXE

    3.0

    Average hotel

    mayank j.family

    It looked like no one comes to this hotel & they don't know the hospitality. High level points - at check-in, no one asked to sign any register - room given on 3rd floor, no guidance. On floor, no guidance where to go. All lights were off & it was dark. We had to search for light switches before room. - washroom door handle was broken, they couldn't check this before giving room. No toilet paper, ac wasn't working, had to ask for it so, number of issues. Though i will still not give it bad due to limited guests in hotel & also it been 2-3 star. Ok, to stay for a night.

    Travel Month: Feb 2023

    Room: JS DELUXE

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