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Review Of Hotel The Grand Piano
Patan, Patan
User Rating & Reviews
- everyone
- couple
- solo
- business
- family
Excellent
62 Ratings, 27 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 3
- 5
- 5
- 3
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- 5
Review Summary
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The property has received high appreciation for its cleanliness, courteous staff, and delicious food. Guests enjoy the good ambience and spacious rooms, with many noting the excellent hospitality. It's great for families and has ample parking. Conveniently located near tourist spots like Rani Ki Vaav, it’s known for value for money and a satisfying dining experience.
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Positive first
5.0
Best Hotel in Patan
sabyasachi c.couple
Great property, well maintained, good ambience, extremely tasty food, courteous staff, value for money deal
Room: Super Deluxe Room With Bathtub
Hotel The Grand Piano
Thank you so much for sharing your feedback! We’re delighted that you enjoyed our property—its ambiance, cleanliness, flavorful cuisine, courteous staff, and the value we strive to deliver. It’s truly rewarding to hear that those elements contributed to a pleasant stay. Your kind words inspire us to continue elevating our standards and service. We would be honored to welcome you back soon for another enjoyable experience. Warm regards,
2.0
very bad experience
salim r.
Not satisfied not value for money The moment I stepped into the room, my instincts screamed turn back. The musty air clung like regret, and the stained sheets whispered secrets of careless nights past. Dust danced in the slanted light, and the bathroom? Let’s just say the mold was living rent-free — and thriving. Cleanliness wasn’t just lacking — it was missing in action. The floors were sticky, the towels were suspiciously damp, and even the mirror looked like it had seen things. I didn’t unpack. I didn’t sit. I barely breathed. Every creak made me wonder if the grime
Room: Super Deluxe Room With Bathtub
Hotel The Grand Piano has replied on Wed Sep 10 19:08:43 IST 2025
Dear Guest, Thank you for sharing your feedback. However, we would like to clarify that as per our hotel policy, we do not allow unmarried couples to check in. This was already informed to your client at the time of arrival, and after our discussion on call , they did not had any dissatisfaction regarding our service or behavior. The description you have posted in your review does not reflect the actual situation, as the room was never occupied by you. We always maintain cleanliness and hygiene as our top priority, and our other guests can vouch for the same. We kindly request you to reconsider and update your review, as it does not accurately represent your experience with us. Warm regards,
4.0
Good but can improve.
berenice r.business
The room was good and clean but bathroom although showing sanitized, had actually not been sanitized and the toilet seat was dirty from the previous guest. Otherwise it was a nice stay and pleasant enough experience.
Room: Deluxe Room
Hotel The Grand Piano
Thank you for sharing your feedback! We’re glad to hear that you found the room comfortable and enjoyed your overall stay. I’m truly sorry to learn that the bathroom didn’t meet your expectations. Although it was marked as sanitized, it's clear we fell short in ensuring it—especially the toilet seat—was properly cleaned. I apologize for this oversight. Your comfort and satisfaction are important to us, and we appreciate you bringing this to our attention. We hope you might consider staying with us again, allowing us the chance to provide a flawless experience. Warm regards,
5.0
Good hotel at reasonable pric
aniruddha s.family with 1 kid
Very clean hotel with courteous staff. Great hospitality. Good location with ample parking space. The food was good but could have been tastier.
Room: Deluxe Room
Hotel The Grand Piano
Dear guest, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at Hotel The Grand Piano. It's wonderful that you appreciated our clean facilities, ample parking, and friendly staff. We're also glad to know that you had a great experience with our on-site restaurant and breakfast offerings. We look forward to welcoming you back in the future!
5.0
Best in patan!
mukul a.family
Very cooperative staff, clean rooms, pure veg, decent spread of breakfast and very near to rani ki vaav. Definitely the place to stay if you are in patan!
Room: Family Super Deluxe Room
Hotel The Grand Piano has replied on Sun Mar 02 14:06:43 IST 2025
Dear Guest, We are Glad to hear that you liked our Rooms and Cleanliness. We are happy to hear that our Staff made your stay memorable. We try our best to offer variety of Breakfast. Visit Again.
5.0
Excellent Stay
anand p.
Very clean and hygienically maintained room. Especially room 112 which was with a bouquet of flowers. The food served at the restaurant was of excellent quality and taste. Please go for buffet during dinner time. You will enjoy the most, very unique style. Very good staff. Full marks to them.
Room: Executive Room
Hotel The Grand Piano has replied on Tue Dec 31 16:16:53 IST 2024
Dear Guest, Thank you for your lovely review! We're thrilled you enjoyed the cleanliness of Room 112, the bouquet, and the delicious buffet dinner. We're also grateful for your kind words about our staff. We look forward to welcoming you back to Hotel The Grand Piano soon!
3.0
Average Stay
sanjay s.
family
familyWe had a short 1-day stay. Location is good if one has a vehicle. Breakfast lacks variety and quality. Bed linen & towels are not upto the mark, and the mattress was too soft for back support. Staff is friendly.
Room: Triple Sharing Room
Hotel The Grand Piano has replied on Thu Dec 12 18:44:46 IST 2024
Dear Guest, Thank you for sharing your feedback. We're glad to hear you appreciated our location and friendly staff. We sincerely apologize for not meeting your expectations with the breakfast, bed linen, towels, and mattress comfort. We value your input and will review these areas to make improvements. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
4.0
Good Stay
manoj d.family
Nice and clean hotel with good parking space and good staff. Also has good restaurant on site for good meals and breakfast. Family room is nice for family of 4.
Room: Family Super Deluxe Room
Hotel The Grand Piano has replied on Tue Dec 31 16:15:24 IST 2024
Dear guest, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at Hotel The Grand Piano. It's wonderful that you appreciated our clean facilities, ample parking, and friendly staff. We're also glad to know that you had a great experience with our on-site restaurant and breakfast offerings. It's our pleasure to provide a comfortable family room for your group, and we're happy it worked well for your family. We look forward to welcoming you back in the future!
5.0
Excellent Stay
maan r.business
It was great, if you come with family or a single person you must stay here and enjoy quality food and service
Room: Executive Room
Hotel The Grand Piano has replied on Sun Nov 24 11:09:43 IST 2024
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
5.0
Excellent Stay
vinoy s.
Value for money. Food very good. Staff very helpful and courteous.
Room: Deluxe Room
Hotel The Grand Piano has replied on Mon Jan 29 12:40:39 IST 2024
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
5.0
Excellent experience
nihar b.family
It was a nice experience, the food was good, the staff's behaviour was also good, nice and clean rooms.
Room: Family Super Deluxe Room
Hotel The Grand Piano has replied on Tue Dec 12 22:38:44 IST 2023
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
5.0
Excellent staff and accommodation
ajit k.couple
coupleExcellent hotel extremely friendly staff and owner. They have converted this hotel as wheelchair-friendly and on my suggestion they immediately bought a wheel chair which is kept at reception. At front door they have also made a wooden slope to ease use of wheel chair for one step. Food and house keeping was excellent. The entire staff was very friendly and their effforts are highly praiseworthy. Whenever i visit the city, i will definitely stay here. Ajit kumar sharma commander indian navy
Room: Triple Sharing Room
Hotel The Grand Piano has replied on Sun Dec 10 20:21:30 IST 2023
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
4.0
Very good hotel in patan
rahul p.family
Staff was very polite and cooperative. Room was neat and clean and everything worked fine. I would just like them to improve the bath towel quality.
Room: Deluxe Room
Hotel The Grand Piano has replied on Sun Dec 10 20:20:21 IST 2023
Dear guest, thank you for taking time to review your stay with us.We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. We do use standard towels and hand towels. We are sorry if you faced any problem with towels. Looking forward to seeing you again soon.
5.0
Excellent Stay
prashant c.
Place is very nice. Hospitality is excellent. Ample car parking. They have good restaurant on top floor. Breakfast served was excellent. Place is near the heritage site ranni ki vav. Mod-era sun temple is 35 kms from this hotel. We had visited the sun temple in evening for light show. The rooms of hotel is clean. Overall rated excellent.
Room: Triple Sharing Room
Hotel The Grand Piano has replied on Sun Dec 10 20:17:29 IST 2023
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
5.0
Superblocation
varun k.family
familyLocation of property is excellent, proximity towards the tourist places is good. Like the vibe of the hotel and the entire staff is cooperative and welcoming.
Room: Triple Sharing Room
Hotel The Grand Piano has replied on Sun Dec 10 20:16:11 IST 2023
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
5.0
Excellent Stay
vinit.
Very good service very polite staff really good food
Room: Executive Room
Hotel The Grand Piano has replied on Mon Nov 20 08:15:01 IST 2023
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
3.0
Good boutique hotel
swarup b.family
familyIt is a small hotel. Location is good. Clean and big room. However, we faced a little problem of room availability, even though we had booking, while checking in.
Room: Family Super Deluxe Room
Hotel The Grand Piano has replied on Sun Oct 29 10:54:02 IST 2023
We are glad to hear that you like our room and cleanliness which is very difficult to maintain in such a small Town. And we are sorry that you had some problem while check-in. Your room was already reserved for you. Only problem was that, last night all of our rooms were occupied. So it took a little longer than usual to Clean it properly and we can not allocate your room without proper cleaning. We hope you understand. Visit Again.
5.0
Great place to stay and food
maan r.business
I was staying from last 1 years at the time of my visit at patan, food is great and also team support is outstanding, must visit and take good experience
Room: Deluxe Room
Hotel The Grand Piano has replied on Thu Oct 19 11:48:20 IST 2023
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
5.0
Very good
maan r.business
Hotel menagement is very good, servising also more than good, staff supporting to help you any time, food is very good around patan area must visit and stay healthy.
Room: Executive Room
Hotel The Grand Piano has replied on Thu Sep 21 10:09:34 IST 2023
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
5.0
Excellent
vepakomma s.family
Room is very nice. Reception good. Provided all amenities in the room. Break fast and dinner good. Satisfied for the complete stay.
Room: Triple Sharing Room
Hotel The Grand Piano has replied on Sun Aug 06 12:04:27 IST 2023
Dear guest, thank you for taking time to review your stay with us. We are so glad to hear that you enjoyed your stay with us! we are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.
