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Nai Basti, Mughal Sarai
71 Ratings, 31 Reviews
Last 10 Customer Ratings (Latest First)

Review Summary
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Guests appreciate the cooperative staff and tasty food, with some good reviews on the economical and centrally located rooms. However, there are multiple complaints about cleanliness, maintenance, and outdated facilities. The washrooms and amenities need significant improvement, and many found their experiences disappointed due to these issues. Overall, it seems to offer basic service but falls short in many areas.
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Excellent Stay
Room was neat and clean,staff behaviour good ,inhouse restaurant food was excellent ,enjoyed roof top.
Room: Non AC Room



terrible
terrible or not value for money, experience without any facilities, avoid to stay.
Room: Non AC Room
Good Stay
the room provided was nice we have check in late night but all service where good enough
Room: Standard Double room



it is not a hotel it is like old Dharamshala
opposite as described no food was available no amenities zero service no staff
Room: Standard Double room
Just a time pass for few hours
food is good. Washroom is bad. Room is okay. Service is really bad. Service staff is greedy and not proper behaviour.
Room: Non AC Room
Room condition was too bad. Unexpected experience.
Hotel was too old, could not sleep whole night. Even hot water was not provided, no geyser in hotel. Overall hotel is like lodge only. Only thing staff was co-operative.
Room: Standard Double room
faltu hotel and staff
everything was poor faltu
Room: Non AC Room
Excellent Stay
Hotel saraswati is best hotel. And saraswati hotels aalu parata and veg subji is so tasty and good
Room: Non AC Room
Excellent Stay
Room was clean and tidy, room service was excellent and food was top notch and less pricey.
Good Stay
Nice hotel and location is also good hotel staff is good hotel food is good and tasty service is fast
Room: Deluxe double room
Average Stay
In that hotel they have need to give more attention to clean their's room and bad sheet and blanket
Room: Deluxe double room
Average Stay
Everything was pretty normal. Property seemed old and less managed
Room: Budget Room
Rooms are economy and the hotel allow complete privacy
The rooms are economical and the hotel allows complete privacy to couple or family. No unnecessary interference
Room: Budget Room



Very bad
Toilet indian ¬ clean ac not working small bad dirty bed sheet aisa kuch bhi nahi jo acha bole bad experience
Room: Standard Double room
Well
Very well service by receptionist and food waiter service, all good
Room: Del. AC Super Room
Terrible Stay
No staff no service no cleanliness no water all dirty and smell. 1224 rs wasted. No thanks
Room: Del. AC Super Room
Excellent Stay
Centrally located. Nice rooms within budget and the staffs are extremely cooperative and the food is delicious and affordable. Always recommendable to stay
Room: Budget Room
2
Room was dirty. Very old property. Doesn't feel like staying in mmt approve hotel. Also rate was not justified
Room: Budget Room
Comfortable stay
It was a good stay. Very well behaved staff. The only problem was bathroom didn't have western toilet.
Room: Budget Room
Very friendly
I liked the hotel, the facilities they are providing like parking, food and other necessary arrengement is best in class in comparision to what they are charging. Value for money. I will be using the same hotel whenever i will get chance in future.
Room: Budget Room
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