Review Of HOTEL RAVI AND SHASHI

HOTEL RAVI AND SHASHI has replied on Sat Aug 02 09:57:21 IST 2025

Dear Sutanu, Thank you for taking the time to share your feedback. We sincerely apologize for the discomfort you experienced during your stay with us. Due to the recent spell of incessant rain, we faced some unexpected dampness in a few rooms despite our best efforts to maintain comfort and cleanliness. We understand how this may have affected your experience, and we’re already taking corrective steps to improve ventilation and prevent such issues in the future. We’re equally sorry to hear that the food did not meet your expectations. Your comments have been shared with our kitchen team, and we are working on improving both the taste and overall dining experience. We truly value your feedback and hope to have the opportunity to serve you better in the future. Warm regards, Hotel Ravi and Shashi Hospitality from the Heart

HOTEL RAVI AND SHASHI has replied on Thu Feb 06 17:20:51 IST 2025

Dear Swapan, Thank you for sharing your feedback about your recent stay with us. We apologize for the issues you experienced with your room and breakfast. Though we take pride in providing clean and comfortable rooms with homely cooked delicious food, we regret that our offerings did not meet your expectations. We will review our menu to ensure that it meets the standards of our guest and ensure that our housekeeping and maintenance teams are more diligent in their duties. Thank you again for your feedback, and we look forward to the opportunity to serve you better in the future. Best regards Ravi & Shashi