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Nai Sarak, Jodhpur | 3 minutes walk to Ghanta Ghar
26 Ratings
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Guests have mixed feelings about this property. On one hand, its central location near the railway station and the market is a plus, and some visitors noted the staff's well-behaved attitude. However, there are significant complaints about cleanliness, with dirty sheets, bathrooms, and old amenities. Service seems inconsistent, with issues like room allocation errors and poor staff responsiveness. Noise levels and maintenance problems, such as a faulty AC and leaking taps, were also highlighted.
To flee
The sheets are dirty, we had to put one on. No wifi. No coffee. No restaurant. The worst is the noise... I don't recommend it.
Room: Super Deluxe Room
Poor Stay
Bathroom curtain wad very dirty. Pillow wax not clean. Roof top restaurant was not working. Staff behaviour was not so good.
Room: Deluxe Room
Average Stay
Room is not properly cleaned. Ac is in very bad condition. Blanket is smelling bad and very dirty. Overall not a good property to stay with family. No. Nothing else
Room: Deluxe Room
Bad service bad room
Bad service and bad room location was good
Room: Deluxe Room
Hotel Ratnawali has replied on Tue Feb 25 09:36:27 IST 2020
We apologize for inconvenience happened to you during your stay at the Hotel. We will certainly look into this matter and definitely improve as per your review. Kindly give us second chance to serve you in a better manner whenever u are in Jodhpur. I Am sure u will be glad and happy to stay with us.
Stay at Hotel Ratanawali
My stay with family at Hotel Ratnawali was a pleasant one. The Hotel staff are well-behaved. It is located at good place near railway station in the market.
Room: Four Beded Family Room
Hotel Ratnawali has replied on Tue Feb 25 09:37:16 IST 2020
Dear guest, greetings from Hotel Ratnawali! Thank you for the really valuable feedback and update about our Hotel on company. Com. It is indeed a pleasure to hear words of praise for the stay, facilities, staff, food and service and they are delighted to hear your words of praise. We thank you for such a detailed feedback about your excellent experience with us for everyone to See. To sum it up feedback like this really puts a smile on the face of our colleagues. We hope we have an opportunity to serve you again. Kindest regards
Good
Service is superb and satisfactory.
Room: Deluxe Room
Hotel Ratnawali has replied on Tue Feb 25 09:37:29 IST 2020
Dear guest, greetings from Hotel Ratnawali! Thank you for the really valuable feedback and update about our Hotel on company. Com. It is indeed a pleasure to hear words of praise for the stay, facilities, staff, food and service and they are delighted to hear your words of praise. We thank you for such a detailed feedback about your excellent experience with us for everyone to See. To sum it up feedback like this really puts a smile on the face of our colleagues. We hope we have an opportunity to serve you again. Kindest regards
Lake of business ethics
Hotel people has already given the booked family room to another people and we were offered another smaller rooms. We even called up for our arrival in advance.
Room: Four Beded Family Room
Hotel Ratnawali has replied on Tue Feb 25 09:36:39 IST 2020
We apologize for inconvenience happened to you during your stay at the Hotel. We will certainly look into this matter and definitely improve as per your review. Kindly give us second chance to serve you in a better manner whenever u are in Jodhpur. I Am sure u will be glad and happy to stay with us.
Client location
Room size is not as per the size given by MMT on their site. No amenities given as per the MMT site description very old towels, old blankets.
Room: Deluxe Room
Fantastic and value for money.
Room is very good and location of hotel is near market. Room service and staff is excellent.
Room: Deluxe Room
Cockroaches in the bathroom View of
Initially allocated room had cockroaches in the bathroom. Your team got us shifted into a higher category room which was cleaner. We learnt from the hotel that we got the room at an expensive rate
Room: Deluxe Room
Average hotel
Hotel located in heart if city near to sardar market and ghanta ghar but room not of deluxe standard. The room is very congested. Bad ventilation. Room cupboard is filled with old electronic accessories... Bathroom tap was leaking... Also bathroom need to be clean better...
Room: Deluxe Room
Average
Room is good. Hotel is in main city & near railway station. Staff are very rough. Response are very poor after your requirement. After booking by mat, when I reached the hotel. Hotel staff are not agreed on my booking. When I talked by pressure, then they agreed. Poor service.
Room: Deluxe
Good
Very good services and good location, facilities excillent. Value for money 100%, food is very good. Cleanliness is very good cooperative staff. Great enjoy in hotel with friends. Good stay in night hotel. Good. Cleanliness is very good and cooperative staff.
Room: Deluxe
Jodhpur
P.W.D Colony
Mandore
Cantt Area
Shastri Nagar
Surya Colony
Khimsar Rd
Kheenwal
Falna
Falna
Falna
Falna
Falna
Pali, Rajasthan
Falna
Bilara
Ratanada
Nai Sarak
Mogra Kalan
Sodagaran Mohalla
Air Force Area
Daijar
Sardarpura
Sector 1
BJS Colony
Paota
Sodagaran Mohalla
Basni
Air Force Area
Chaukhan
Rai Ka Bagh
Rawat Nagar
1st Pulia
Sardarpura
Surya Colony
Sri Ganganagar
