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Tukum, Chandrapur
39 Ratings, 14 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Poor Stay
The property is good but it is not managed well. The sheets and beddings were stained and dirty. There was no lift, aged members had to walk 2 floor. We ordered Tea but after an hour of waiting we’ve been told restaurant is closed. The toilet was clean but was not maintained regularly.
Room: Deluxe
Hotel Palace has replied on Mon Oct 13 18:03:32 IST 2025
Dear Guest, Greetings from Hotel Palace Chandrapur team, Thank you for taking the time to share your detailed feedback. I am truly sorry to hear that several parts of your stay were uncomfortable. While you mentioned the property is good and you appreciated some aspects, what you described regarding stained beddings, lack of lift, delayed tea service, and irregular maintenance of the washroom are certainly not what we want for our guests. Please accept our sincere apologies. We take your comments seriously. I have already shared your observations with our housekeeping and maintenance teams to review cleaning protocols, inspect linens carefully, ensure the stairs and lift situation is communicated, and establish more consistent washroom upkeep. Regarding food service hours, we will review our restaurant staffing and timing so guests are not sent away when service is supposed to be available. We are grateful for your honesty. Feedback like yours helps us improve our hotel near the bus stand in Chandrapur and strive toward offering clean rooms, helpful staff, and a comfortable stay. I hope you will consider giving us another chance to provide you a much better experience.
Good Stay
MMT is a very nice portal. It's very useful, the hotel palace is very nice , very good. Mainly it's location is very nice it's a heart of the city.
Room: Deluxe
Hotel Palace
Dear Guest, Greetings from Hotel Palace Chandrapur team, Thank you for sharing your thoughts with us. We are very glad to hear that you found MakeMyTrip useful, and that Hotel Palace Chandrapur’s location impressed you. Being in Mul Road, near S T Bus Stand, Civil Line, we aim to offer our guests a hotel in Chandrapur with a central location, convenient access to transport and city amenities. Your positive words about our property mean a lot. We hope that during your stay you also enjoyed clean rooms and helpful staff. If there is anything more we can do to make your next visit even better, please let us know. Warm regards, Team Hotel Palace Chandrapur
good
I found property from MMT and my experience was too good. Hotel location is very nice.
Room: Deluxe
Hotel Palace has replied on Mon Oct 13 18:05:22 IST 2025
Dear Guest, Greetings from Hotel Palace Chandrapur team, Thank you very much for your kind words. We are thrilled to hear that your experience was “too good” and that you found our hotel location very nice. Being in Civil Line, Mul Road, near S T Bus Stand, Chandrapur, we aim to offer a central location so guests like you can enjoy easy access to the main parts of the city. Goibibo +2 MakeMyTrip +2 We always strive to provide clean rooms, helpful staff, and a comfortable stay. Your feedback encourages us to keep up the good work. If there is anything more we can do to make your next visit even better, we will be more than happy to take your suggestions into account. Looking forward to welcoming you back soon. Warm regards, Team Hotel Palace Chandrapur
Poor Stay
no Gents Visitors were allowed to meet regarding the visits of work...Ac of the room was not working properly
Room: Deluxe
Hotel Palace has replied on Sat May 24 10:54:49 IST 2025
Dear Guest, Thank you for your feedback. We apologize for the inconvenience caused by the AC and visitor policy. Your concerns are noted, and we’re working to improve. We hope to welcome you again for a more comfortable experience. Thanks and regards.
Good Stay
Good but water is also a chargeable complementary nothing. But room is neat & clean surrounding is also a good.
Room: Deluxe
Hotel Palace has replied on Thu Feb 06 13:16:47 IST 2025
Dear Prayansh, "Thank you for your feedback! We're glad to hear you found the room clean and enjoyed the surroundings. We appreciate your comments and will take them into consideration. We hope to welcome you again for another comfortable stay" Thanks and regards
Average Stay
No staff. No shampoo. No room service. Room also sponge smell
Room: Deluxe
Hotel Palace has replied on Tue Feb 25 13:05:05 IST 2025
Dear Maruthi , "Thank you for sharing your feedback. We apologize for the inconvenience you experienced regarding the lack of staff, shampoo, room service, and the unpleasant smell in the room. Your comments are valuable to us, and we will address these issues to improve our services. We hope to have the opportunity to provide you with a better experience in the future" Thanks and regards.
Great hotel for a night in chandrapur
soloComfortable, clean and convenient for both bus and train stations. Excellent restaurant and helpful staff too.
Room: Deluxe
Hotel Palace has replied on Thu Jan 02 19:18:43 IST 2025
Dear Solana Thank you for your kind words! We're thrilled to hear that you had a comfortable and convenient stay with us in Chandrapur. It's wonderful to know you enjoyed our restaurant and found our staff helpful. We truly appreciate your feedback and hope to welcome you back for another great stay in the future! Thanks and regards
Good Stay
Rooms and services was good.
Room: Deluxe
Hotel Palace has replied on Thu Jan 02 19:27:27 IST 2025
Dear Prateek Thank you for your positive feedback! We're happy to hear that you enjoyed the rooms and services. We look forward to welcoming you back for another great stay! Thanks and regard
Average Stay
Hotel placed at vicinity to bus stand and railway station. Hotel staff were polite. Room was clean. Tariff were little bit higher.
Room: Deluxe
Hotel Palace has replied on Sat Jan 04 18:12:31 IST 2025
Dear Jayant, Thank you for sharing your feedback! We’re glad to hear that you appreciated our convenient location near the bus stand and railway station, as well as the cleanliness of our rooms and the politeness of our staff. We’ve noted your comment about the tariff, and we continuously review our pricing to ensure it reflects the quality and value of our services. Your feedback is valuable, and we hope to welcome you back for another pleasant stay in the future! Thanks and regards,
Poor Stay
Very bad service, hotel staffs are not seems like profesional. Will not recommend to stay here.
Room: Deluxe
Hotel Palace has replied on Sat Apr 06 16:16:04 IST 2024
Thank you for taking the time to provide us with your feedback. We genuinely appreciate your input and apologize for the experience you had with our services. We are truly sorry to hear that you were dissatisfied with your recent experience. We would like to address your concerns and work towards a resolution. As Customer satisfaction is our top priority, and we strive to provide the best possible experience for our customers. Your feedback is valuable in helping us achieve this goal. We are committed to making the necessary improvements, and we hope to have the opportunity to serve you better in the future. Thanks and Regards Hotel Palace
Average Stay
1. Rooms were good & maintained clean 2. Breakfast was very good & tasty 3. Room service boys were good 4. Hot water little problem
Room: Deluxe
Hotel Palace has replied on Sat Apr 06 16:16:42 IST 2024
Thank you so much for taking the time to share your feedback following your recent stay. We truly appreciate your valuable input and are delighted to hear about your experience with us. Our team strives to provide a comfortable and memorable experience for all our guests, and your positive comments reinforce our commitment to excellence. Your feedback is instrumental in helping us make these enhancements, and we will carefully review your suggestions to further enhance your future stays. We hope to have the pleasure of welcoming you back soon. If you have any further comments or need assistance with future reservations, please do not hesitate to reach out to us. Thanks & Regards Hotel Palace
Average stay with no expectation, suite for overnight t
Restaurant facility not available, WiFi not working, cleanliness not found. If your planning for overnight & your not getting option then only it can be preferable. Good for single person with no expectations.
Room: Deluxe Room
Hotel Palace has replied on Mon Apr 08 17:43:34 IST 2024
Thank you for taking the time to provide us with your feedback. We genuinely appreciate your input and apologize for the experience you had with our services. We are truly sorry to hear that you were dissatisfied with your recent experience. We would like to address your concerns and work towards a resolution. As Customer satisfaction is our top priority, and we strive to provide the best possible experience for our customers. Your feedback is invaluable in helping us achieve this goal. We are committed to making the necessary improvements, and we hope to have the opportunity to serve you better in the future. Thanks and Regards
It was OK
It was normal facilities, need some good luxurious facilities in this cost, there is no food Available, led also not there, Wash room was very poor and in good condition, hot water was not available and they
Room: Deluxe Room
Hotel Palace has replied on Mon Apr 08 17:44:03 IST 2024
Thank you for taking the time to provide us with your feedback. We genuinely appreciate your input and apologize for the experience you had with our services. We are truly sorry to hear that you were dissatisfied with your recent experience. We would like to address your concerns and work towards a resolution. As Customer satisfaction is our top priority, and we strive to provide the best possible experience for our customers. Your feedback is invaluable in helping us achieve this goal. We are committed to making the necessary improvements, and we hope to have the opportunity to serve you better in the future. Thanks and Regards
Just OK. Nothing
coupleCleanliness - dull, Hotel is almost closed dinning area is mess-up, toilet not clean. Location is good and accessible. Bus stand close to 2mins walk. As per rate rooms are good, but don't expect more.
Room: Executive Room AC with Breakfast
Hotel Palace has replied on Mon Apr 08 17:44:55 IST 2024
Thank you for taking the time to provide us with your feedback. We genuinely appreciate your input and apologize for the experience you had with our services. We are truly sorry to hear that you were dissatisfied with your recent experience. We would like to address your concerns and work towards a resolution. As Customer satisfaction is our top priority, and we strive to provide the best possible experience for our customers. Your feedback is invaluable in helping us achieve this goal. We are committed to making the necessary improvements, and we hope to have the opportunity to serve you better in the future. Thanks and Regards
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