The property has received a barrage of complaints highlighting extremely poor service and cleanliness. Rooms are reported to be dirty, with issues like bed bugs and foul odors. Staff behavior has been described as unfriendly, and maintenance is lacking, with many amenities like AC, TV, and clean bathrooms not functioning. Guests found the value offered really disappointing, with added charges for basic services and a lack of food options on-site. Overall, experiences have consistently been negative.