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Review Of HOTEL GANGA RESIDENCY

Jawahar Nagar, Sri Ganganagar

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
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    3.5
    Very Good

    191 Ratings, 112 Reviews

    excellent
    32%
    very good
    21%
    average
    23%
    poor
    8%
    bad
    16%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 1
    • 1
    • 1
    • 3
    • 1
    • 1
    • 1
    • 3
    • 2

    Rating Categories

    • Location3.9
    • Cleanliness3.9
    • Room3.9
    • Food3.2
    • Hospitality3.9
    • Value For Money3.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    • Polite staff and helpful service were appreciated by many guests.
    • The location in a mall offers easy access to shopping and dining options.
    • Clean and comfortable rooms received positive feedback, though maintenance issues were reported.
    • Food quality varied, with some praising it while others found breakfast options limited.
    Read more

    Sort by:

    Positive first
    3.0

    Average Stay

    sandeep k.group

    I stayed at this hotel recently and while the staff were polite and the location was convenient, I was disappointed with the overall condition of the property. The facilities are clearly degraded and not maintained well — from broken fittings to cleanliness issues, it didn’t match the standard I expected. With proper upkeep, this hotel could be much better, but as of now it feels neglected. An average experience, worth staying only if location is your main priority.

    Travel Month: Sep 2025

    Room: Super Deluxe Triple Occupancy Room

    1.0

    Terrible Stay

    shekhar b.

    There was no cleanliness in hotel, mall was not functional. I did not stayed there. I am feeling looted and cheated

    Travel Month: Jun 2025

    Room: Super Deluxe Triple Occupancy Room

    1.0

    Terrible Stay

    vishal k.solo

    Not a good location and room service was good staff was good

    Travel Month: May 2025

    Room: Super Deluxe Double Occupancy Room

    3.0

    Average Stay

    sudhir n.

    Breakfast was not good, there was only one staff in the morning, hotel is located on top floor of an abandoned mall while in pics shared the mall is shown fully functional. The staff was very helpful and rooms were clean, bed linen was clean.

    Travel Month: Nov 2024

    Room: Super Deluxe Double Occupancy Room

    HOTEL GANGA RESIDENCY has replied on Wed Nov 20 13:00:21 IST 2024

    Dear Mr Sudhir Nanda ,Thank you for your feedback. We apologize for the breakfast and location issues. We're glad to hear that the staff and room cleanliness met your expectations. We’ll work on improving the breakfast service and provide more accurate representations of the property.

    1.0

    Very bad quality and anything every item are cheap quality and wall are very bad condition

    monu k.business

    For work porpoises but i was disappointed and please check first and go after it my suggestion for all people

    Travel Month: Jun 2024

    Room: Deluxe Room with Twin Bed

    HOTEL GANGA RESIDENCY has replied on Mon Aug 12 13:15:05 IST 2024

    Dear Mr monu kumar, Thank you for choosing our Hotel, and for taking the time to write a review! We are so glad to know that you enjoyed your accommodations, as well as the services. Our Hotel aims to provide a truly unique experience, We are incredibly grateful that you took the time out to leave us this note. Our Hotel values customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We ok forward to serving you again.

    1.0

    Terrible Stay

    himanshu s.business

    Poor pathetic is the word which is to be used kindly black list the property immediately in next tour don't want even to stay

    Travel Month: May 2024

    Room: Super Deluxe Room

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    HOTEL GANGA RESIDENCY has replied on Mon Aug 12 13:16:37 IST 2024

    Dear Mr Himanshu Srivastava, We appreciate your efforts to communicate your suggestions through writing a review; however it seems you were not satisfied with some of our services. We will surely take your suggestions into consideration for better services in future and will seek to serve you again in a more comfortable environment.

    1.0

    no help for booking cancellation

    monika.business

    Very bad hotel. Horrible bhutiya bilding. I can not stay and i want to cancel the booking but hotel staff denying the cancellation. I have wasted my money fake rooms photo's upload. The hotel room not like as show. And this hotel real name is black penthar

    Travel Month: May 2024 (4-Night Stay)

    Room: Deluxe Room with Twin Bed

    HOTEL GANGA RESIDENCY has replied on Mon Aug 12 13:24:32 IST 2024

    Dear Miss MONIKA SAINI, Perhaps it was very unfortunate what happened with your And I think your expectations are too high with five star facilities by just paying 5 or 6 hundreds of rupees. There are many guests who have rated very high for the same star facilities and amenities for a mere amount. Anyway, we presume Guests are always right. Sorry for the inconvenience caused.

    1.0

    Terrible Stay

    lalchand.business

    I have not stayed there. Hotel was pathetic. Pigeons and bird smell was everywhere. Hotel was also not looking up to the mark. The beds were used and were not clean. Even the hotel staff was saying rooms. It felt like a haunted place.

    Travel Month: May 2024

    Room: Super Deluxe Room

    HOTEL GANGA RESIDENCY has replied on Mon Aug 12 13:25:06 IST 2024

    Dear Mr Lalchand Jangid, I'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to See our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.

    5.0

    Excellent Stay

    pawan k.business

    Ambiance is very kaam and silence. Food quality is very delicious. Rooftop bar restaurant make very good experience always would like to stay at black panther. Little cleaning need to improve

    Travel Month: Mar 2024

    Room: Deluxe Room with Twin Bed

    HOTEL GANGA RESIDENCY has replied on Sat Apr 06 13:04:56 IST 2024

    Dear Sir, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and i’m looking forward to having you again as a guest in our hotel.

    2.0

    Hotel issues

    tarun a.business

    There are no toiletries in had to ask for it and it was not available and also there was earthing in the bathroom they checked it after and also they’re charging twice for bisleri bottles which is wrong they can’t charge above mrp

    Travel Month: Dec 2023

    Room: Super Deluxe Room

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    HOTEL GANGA RESIDENCY has replied on Wed Mar 20 20:25:01 IST 2024

    Sorry sir we are apologize for your inconvenience , but know we are never repeated again . We are being happy to giving you a services.

    1.0

    Waste of money. Horrible place to stay

    bs k.business

    Hotel is located in a mall which ia totaly empty. No proper room services. Walls of room are damaged. Complmentray items are not arranged and given after many time request. Totally waste of money pictures updated are attarctive but hospitalities are very poor. No maintenance i will never suggest to stay here

    Travel Month: Feb 2024

    Room: Deluxe Room with Twin Bed

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    HOTEL GANGA RESIDENCY has replied on Mon Aug 12 13:27:40 IST 2024

    Dear Mr Bs Katariya, Extremely Sorry for the Inconvenience faced by you during the stay. I will personally make sure that your next visit will be smooth and delighted to request you to please give us a chance to serve you again.

    2.0

    Stay at sri ganganagar black panther

    vipul k.business

    Not at all worth worth of paying so levy room rates, it's not worth of 1000 also. From finding hotel entrance to location in a dead mall. Totally poorverly maintained property. Only well maintain is their bar and restaurant.

    Travel Month: Oct 2023

    Room: Super Deluxe Room

    HOTEL GANGA RESIDENCY has replied on Wed Mar 20 20:25:49 IST 2024

    Sorry sir we are apologize for your inconvenience , but know we are never repeated again . We are being happy to giving you a services.

    4.0

    Adventures

    shalini s.loyalty-iconbusiness

    Hotel was in an abandon mall n that's made it little spooky to reach there. However, stay was comfortable with good food, staff was also courtois.

    Travel Month: Oct 2023 (3-Night Stay)

    Room: Deluxe Room with Twin Bed

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    HOTEL GANGA RESIDENCY has replied on Wed Mar 20 20:26:21 IST 2024

    Sorry sir we are apologize for your inconvenience , but know we are never repeated again . We are being happy to giving you a services.

    1.0

    Rooms were not clean

    vinit b.family

    The room in which was not clean spider webs were there in the room the sheets were also not clean and spiders in the bathroom water blockage in the shower area and the breakfast policy was one person will only get 1 items not more then that

    Travel Month: Sep 2023

    Room: Super Deluxe Room

    HOTEL GANGA RESIDENCY has replied on Wed Mar 20 20:26:48 IST 2024

    Sorry sir we are apologize for your inconvenience , but know we are never repeated again . We are being happy to giving you a services.

    3.0

    Sri ganga nagar review

    eish t.family

    We have come to s3 nights stay at the hotel. 1. The stay was not so good as the third bed which was provided to us was not good. The posture of this bed was bad. 2 on the third day, the light went off of the hotel. So half the night we were completely off.

    Travel Month: Sep 2023 (3-Night Stay)

    Room: Deluxe Room with Twin Bed

    HOTEL GANGA RESIDENCY has replied on Wed Mar 20 20:27:23 IST 2024

    Sorry sir we are apologize for your inconvenience , but know we are never repeated again . We are being happy to giving you a services.

    1.0

    Terrible Stay

    nirmal s.loyalty-iconfamily

    We did not check in because the hotel was on 7 floor of an empty mall and entrance was untidy parking was not good so it seemed unsafe to stay and we didn't check in

    Travel Month: Jul 2023

    Room: Super Deluxe Room

    HOTEL GANGA RESIDENCY has replied on Tue Jul 18 11:33:08 IST 2023

    Dear Mr Nirmal Sharma, Thank you for reporting this issue. We would like to look into it .Apologies for inconvenience caused"

    5.0

    Nice

    sneha g.couple

    Nice. .

    Travel Month: Apr 2023

    Room: Deluxe Room with Twin Bed

    HOTEL GANGA RESIDENCY has replied on Thu Apr 27 12:35:40 IST 2023

    Dear mars sneha goyal, thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and i’m looking forward to having you again as a guest in our hotel.

    2.0

    Poor Stay

    simranjit.loyalty-iconfamily

    No proper parking, not cleaned rooms.

    Travel Month: Apr 2023

    Room: Deluxe Room with Twin Bed

    HOTEL GANGA RESIDENCY has replied on Sat Apr 15 13:40:44 IST 2023

    Dear mr simranjit singh, i'm extremely sorry that your experience did not match your expectations with us. It is so disheartening to see our valued guests unsatisfied with our services. Surely we will work upon your feedback to ensure a better experience in the future.

    5.0

    Excellent Stay

    neeraj k.

    Rooms are small in size but u will find everything of your basic need there and most surprising is this that this hotel is top of a mall and finally food is awsme

    Travel Month: Feb 2023

    Room: Deluxe Room with Twin Bed

    HOTEL GANGA RESIDENCY has replied on Mon Mar 13 16:29:25 IST 2023

    Dear mr neeraj kumar, greetings! thank you so much for the amazing feedback & ratings, we will put in our efforts to provide consistent service to your future visits.

    5.0

    Excellent Stay

    vinay p.

    The staff was super helpful and friendly. The breakfast was good, the location as well. Stay, staff and rooms were great. Taste is perfect. Thank you

    Travel Month: Feb 2023

    Room: Deluxe Room with Twin Bed

    HOTEL GANGA RESIDENCY has replied on Mon Mar 13 16:29:56 IST 2023

    Dear mr vinay pangaria, greetings! thank you so much for the amazing feedback & ratings, we will put in our efforts to provide consistent service to your future visits.

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