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Review Of Hotel Clarks Collection Bhavnagar
Vidhyanagar, Bhavnagar | 7 km drive to Bhavnagar Airport (BHU)
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Very Good
886 Ratings
Last 10 Customer Ratings (Latest First)
- 3
- 5
- 5
- 2
- 4
- 1
- 4
- 4
- 3
- 5
Reviews Summary
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This property boasts a central location, making it convenient for guests visiting Bhavnagar. Visitors appreciate the cooperative and friendly staff, especially the housekeeping team. The spacious and clean rooms provide a comfortable stay, and the complimentary breakfast often receives praise for its taste and variety. The food offered is described as delicious, with many lauding the efficient room service. While maintenance and cleanliness in certain areas could improve, overall hospitality remains a strong highlight.
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3.0
not bad but average
umang d.family with 1 kid
ac not proper work breakfast is good bathroom kit not available room good hotel location good staff very helpful
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Fri Sep 19 19:05:11 IST 2025
Dear Umang, Thank you for sharing your thoughts. We're glad to hear you enjoyed the breakfast and found our staff helpful. We appreciate your feedback regarding the AC and bathroom amenities, and we will certainly take your comments into consideration for further improvements. Your observations about the room and location are also valued, and we hope to enhance your experience in the future. Kamlesh Upadhyay General Manager
5.0
Exceptional Stay with Outstanding Hospitality
dharmarajsinh j.business
My stay at the hotel was an absolute delight from start to finish. The staff greeted me with warmth and professionalism, making me feel instantly welcome. The room was beautifully maintained, spacious, and equipped with all modern comforts for a relaxing stay. The housekeeping team ensured everything was spotless and well-arranged throughout. Dining was a highlight, with delicious meals and a wide variety of options to satisfy every palate. The overall atmosphere of the property was serene, adding to the comfort of my stay. With excellent hospitality, impeccable service, and great amenities, this hotel truly exceeded expectations.
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Mon Sep 15 03:34:09 IST 2025
Dear Dharmarajsinh, Thank you for sharing your wonderful experience! It's heartwarming to hear that you felt welcomed by our staff and enjoyed the comfort of your room. We're glad that you found the dining options to be satisfactory and that the overall atmosphere contributed to a relaxing stay. Your kind words about our hospitality and service truly inspire us. We look forward to welcoming you back for another exceptional stay! Kamlesh Upadhyay General Manager
2.0
Not up to the mark as per clarks brand name and 3.9 star rating
ruchin b.business
I recently stayed at this property, and, unfortunately, the overall experience was below expectations. The facilities are outdated, with many areas in visible need of repair and upkeep (as shown in the pictures). There is also a strong smell of moisture throughout the property, which makes the stay uncomfortable. Breakfast options were very limited, with just 4 items in total and hardly 1–2 options suitable for Jain food preferences. On the positive side, the staff was polite and helpful, and my request for early check-in was accommodated without any hassle. However, the property clearly needs a complete revamp/upgrade. Until that happens, I would not recommend staying here.
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Thu Sep 11 20:34:38 IST 2025
Dear Ruchin, Thank you for sharing your experience. It's disappointing to hear that your stay did not meet your expectations, and we appreciate your feedback regarding the facilities and breakfast options. We're glad to know that our staff was able to assist you positively. Your insights will be invaluable as we continually strive to improve our services and offerings. Thank you again for your thoughts. Kamlesh Upadhyay General Manager
4.0
Old & Avg maintained property but excellent staff.
sumanth g.family with 2 kids
Property is old. Needs some serious maintenance. food is average. but the staff are excellent. front desk, house cleaning and all are very supportive.
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Thu Sep 11 20:34:42 IST 2025
Dear Sumanth, Thank you for your feedback! It's wonderful to hear that you found our staff to be excellent and supportive. We appreciate your comments regarding the property's maintenance and food, as they help us identify areas for improvement. Your insights are valuable to us, and we hope to enhance your experience in the future. Kamlesh Upadhyay General Manager
4.0
Good Stay
chirag r.solo
good experience best part is superb service especially at arival with complementary tea and arranged breakfast at room even when breakfast time was over thanks to Ishita at Reception for very warm welcome and provided good services which urge you to visit again the Hotel Clercks Collection
Room: Premium Room with City view and King Bed
Hotel Clarks Collection Bhavnagar has replied on Sun Aug 24 03:46:59 IST 2025
Dear Chirag, Thank you for sharing your experience! It’s wonderful to hear that you enjoyed your stay and appreciated the warm welcome and excellent service, especially from Ishita. We’re glad you had a memorable time with us and hope to see you again soon at Hotel Clercks Collection. Kamlesh Upadhyay General Manager
3.0
Average Stay
amin n.family with 1 kid
Not value for money.. staff is not co-oprative.. requested at the time of check in to give good view room but, have not given..whole hotel was vacant that day even they don't prioritize the guest to upgrade the room.after lots request they shifted room.. hotel is giving 500ml complimentary per person which is not enough when you are paying 4400/-for couple and 2 Childrens at Bhavnagar centre when we asked more water they asked it chargeable.. inshort staff is not professional. food was quite good.. Not value for money.. staff is not co-oprative.. requested at the time of check in to give good view room but, have not given..whole hotel was vacant that day even they don't prioritize the guest to upgrade the room.after lots request they shifted room.. hotel is giving 500ml complimentary per person which is not enough when you are paying 4400/-for couple and 2 Childrens at Bhavnagar centre when we asked more water they asked it chargeable.. inshort staff is not professional. food was quite good..
Room: Premium Room with City view and King Bed
Hotel Clarks Collection Bhavnagar has replied on Sun Aug 10 20:06:10 IST 2025
Dear Amin, Thank you for sharing your experience. It’s concerning to hear that your stay did not meet your expectations, particularly regarding the room allocation and staff support. We're glad to know you enjoyed the food, but we appreciate your feedback on the water provision and service. Your comments will be taken into consideration as we strive to improve our services for future guests. Kamlesh Upadhyay General Manager
3.0
Average Stay
dhiraj k.business
Bathing area is so small, no seperate tap for bathing, only shower arrangements Bathing area is so small, no seperate tap for bathing, only shower arrangements.
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Sun Jul 27 02:27:04 IST 2025
Dear Dhiraj, Thank you for sharing your feedback about your stay. We appreciate your insights regarding the bathing area and understand that space can be an important factor in comfort. Your comments will be taken into consideration as we seek to improve our facilities. Kamlesh Upadhyay General Manager
4.0
nice stay with good food options
tushar k.family with 1 kid
Pleasant stay but maintenance of rooms could be better. There are good no of food options in breakfast. Parking facility needs to be improved
Room: Luxury Suite Room with Garden view and King Bed
Hotel Clarks Collection Bhavnagar has replied on Tue Jul 15 02:55:13 IST 2025
Dear Tushar, Thank you for sharing your experience. It's great to hear that you enjoyed your stay and appreciated the variety of food options available. We understand your concerns regarding room maintenance and parking facilities, and we truly value your feedback as it helps us improve. We hope to provide an even better experience during your next visit. Kamlesh Upadhyay General Manager
3.0
Average Stay
rucha p.
Stay at Clarks collection was nice and comfortable. Rooms are well maintained but bathroom hygiene can be further improved.
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Thu Jul 10 03:33:47 IST 2025
Dear Rucha, Thank you for sharing your feedback. We're glad to hear that you found your stay comfortable and appreciated the maintenance of the rooms. We value your input regarding bathroom hygiene and will certainly take it into consideration for improvements. Your insights help us enhance our services. Kamlesh Upadhyay General Manager
1.0
Not a good experience
prabhakar s.family
Not good. Photos are misleading. Rooms are very old and not hygiene. Even the premium rooms are not maintained well. Booked by looking the photos and got betrayed.
Room: Premium Room with City view and King Bed
Hotel Clarks Collection Bhavnagar has replied on Wed Jul 23 11:49:00 IST 2025
Dear Prabhakar, Thank you for sharing your feedback. I'm sorry to hear that your experience did not meet your expectations. We take concerns about cleanliness and room maintenance seriously, and your comments will be addressed with our team. We appreciate your input as it helps us improve for future guests. Kamlesh Upadhyay General Manager
5.0
Best rooms and it was like classy
dhara k.business
It was superb stay We came at 2 am and they had arranged room perfectly We didn’t had to wait at all Even service was superb
Room: Premium Room with City view and King Bed
Hotel Clarks Collection Bhavnagar has replied on Sat Jul 05 02:58:00 IST 2025
Dear Dhara, Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found the rooms to be classy. It's great to know our team provided excellent service and ensured a smooth arrival for you. We appreciate your feedback and hope to welcome you back soon! Kamlesh Upadhyay General Manager
1.0
Terrible Stay
prakash a.group
very badly maintained property. should not be in MMT list
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Fri Jul 11 18:44:56 IST 2025
Dear Prakash, Thank you for sharing your feedback. We're truly sorry to hear about your experience and the condition of the property during your stay. Your input is valuable, and we will ensure it is addressed with the relevant team to improve future experiences. Kamlesh Upadhyay General Manager
1.0
poor quality hotel
anurag j.couple
Poor quality rooms, airconditioner outdoor unit right next to window so lot of noise in night, no shower in bathroom, only hand shower was there. Had booked for 2 nights but checked out after one night due to poor quality.
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Fri Jul 11 18:44:58 IST 2025
Dear Anurag, Thank you for sharing your feedback. We're truly sorry to hear about your experience with the room conditions and the noise from the air conditioner. Your insights are valuable, and we will address these concerns with our team to improve our services. We appreciate your input and hope to have the opportunity to provide a better experience in the future. Kamlesh Upadhyay General Manager
5.0
Good Stay
chetan h.couple
Good Stay, Location of hotel is also Good
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Tue Jul 01 16:03:09 IST 2025
Thank you for your amazing 5-star rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we're grateful for your support. If there's anything else we can do to serve you even better, please don't hesitate to reach out.
5.0
Must Visit
hershal s.business
Amazing experience, Kamlesh GM was very helpful, rooms were comfortable and clean. Will come next time for sure.
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Fri May 23 15:59:26 IST 2025
Dear Hershal, Thank you for your lovely review! We're thrilled to hear you had an amazing experience and found our rooms comfortable and clean. It's great to know that Kamlesh was able to assist you. We look forward to welcoming you back next time! Kamlesh Upadhyay General Manager
5.0
Excellent Stay
abhinav p.family
Goood location, Clean rooms, clean toilets, food is good,
Room: Premium Room with City view and King Bed
Hotel Clarks Collection Bhavnagar has replied on Fri May 23 15:59:31 IST 2025
Dear Abhinav, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay and found our location, rooms, and food to your satisfaction. We look forward to welcoming you back soon! Kamlesh Upadhyay General Manager
5.0
Good Atmosphere & Rooms
prateek v.business
Stayed there,Good Hospitality, Recommended
Room: Premium Room with City view and King Bed
Hotel Clarks Collection Bhavnagar has replied on Fri May 23 15:59:30 IST 2025
Dear Prateek, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the atmosphere and hospitality during your stay. Your recommendation means a lot to us, and we look forward to welcoming you back soon! Kamlesh Upadhyay General Manager
5.0
Educate the staff.
unipath l.business
Accommodation and brackfast food is good. Educate the staff that first check all booking details and then communication with customer.
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Fri May 23 15:59:36 IST 2025
Dear Unipath, Thank you for your feedback! We’re glad to hear that you enjoyed the accommodation and breakfast. Your suggestion about staff education is valued, and we will certainly take it into consideration to enhance our service. Kamlesh Upadhyay General Manager
5.0
excellent
jayswal s.business
Here's a short and sweet review you can use for a hotel stay: - Nice Stay! I had a pleasant experience at this hotel. The staff were friendly and welcoming, the room was clean and comfortable, and the amenities were great. The location was convenient, and I appreciated the quiet atmosphere. Overall, a great place to stay—would definitely come.
Room: Premium Room with City view and King Bed
Hotel Clarks Collection Bhavnagar has replied on Fri May 23 15:59:39 IST 2025
Dear Jayswal, Thank you for sharing your wonderful experience! It's great to hear that you found the staff friendly and welcoming, and that you enjoyed the amenities and atmosphere. We truly appreciate your feedback and look forward to welcoming you back in the future! Kamlesh Upadhyay General Manager
3.0
Poor Property, Not Recommended!
japan p.couple
I was allotted Room No. 210, and unfortunately, my stay was below expectations, especially considering the Clarks brand reputation. There were several issues that impacted my comfort: *Cleanliness was not up to the mark. *There was a leakage issue above the wash basin in the washroom. *The washroom also had a transparent glass window, which was quite uncomfortable and lacked privacy.
Room: Executive Room with City view and King or Twin Bed
Hotel Clarks Collection Bhavnagar has replied on Fri May 23 15:59:26 IST 2025
Dear Japan, Thank you for sharing your feedback. I'm truly sorry to hear about the challenges you faced during your stay, particularly regarding cleanliness and the issues with the washroom. Your concerns are important to us, and we will address them to improve the experience for our guests. We appreciate your constructive comments and hope to earn your trust in the future. Kamlesh Upadhyay General Manager
