The property has friendly and helpful staff who provide good service and tasty food. Cleanliness stands out, especially in basic rooms. However, many guests faced issues like poor facilities, repeated breakfast options, malfunctioning TV and room service, and lack of basic amenities like soap and towels. The location is considered congested and not very appealing, with some reports of unclean surroundings. Overall, while staff and food receive praise, management and facilities have lots of room for improvement.