I booked this property through MakeMyTrip, and I must say this was the worst experience I’ve ever had as a frequent traveler. I have stayed in many places across India, but never have I come across such poor standards and negligence.
The room given to us was completely different from what we booked. It was dirty and extremely unhygienic — especially the bathroom, which looked like it hadn’t been cleaned for several days. On top of that, when it rained, the entire room got flooded with water! It was shocking and unacceptable.
Despite multiple complaints, no one from the property management cared to respond or resolve the issue. Their attitude was rude and irresponsible. We had booked a room for four people, but they gave us one meant for three, without any apology or compensation.
This is a clear case of false booking and service denial, and I will be proceeding with a legal complaint. I’m posting this here to warn other MakeMyTrip users — do not book this property if you value your comfort, hygiene, or basic respect as a customer.
If possible, I would rate this 0 out of 100. Totally unprofessional and disappointing experience.