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Review Of GREEN MOUNTAIN RESORT
Guna, Guna
User Rating & Reviews
- everyone
- couple
- business
- family
Very Good
23 Ratings, 5 Reviews
Last 10 Customer Ratings (Latest First)
- 4
- 5
- 1
- 1
- 4
- 4
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Positive first
3.0
Average Stay
harvinder s.family
Outskirts of main town at national highway and mainly its water park . Over price and very too small room . Limited options of breakfast and insects found in room. Booked room for three persons but room offered were even too small for two people.
Room: STANDARD ROOM
GREEN MOUNTAIN RESORT has replied on Fri Sep 19 13:24:09 IST 2025
Dear Valued Patron, Thank you so much for your feedback. As this hotel is located beside National Highway and its kind of Resort & Motel. As you mentioned, its not only waterpark but also a premium category of luxury hotel with 56 keys facilitate with modern amenities and best property out of GUNA CITY. The room in which you stayed was standard room which is a lower category in our hotel, for more space you should book another category room in where you 3 people can accommodate comfortably. Thanks a lot once again. Requesting you to visit again and we will ensure your stay more comfortable on next visit. Warm Regards.. Subhas Biswas. General Manager
2.0
very poor service
prashant v.
family
familyI had never experienced such poor service, Not professionally managed, Untrained staff, unhygienic
Room: STANDARD ROOM
GREEN MOUNTAIN RESORT has replied on Thu Feb 27 15:37:47 IST 2025
Dear Mr Prashant Varun, We're sorry to hear about your experience. Your feedback is important, and we will address these concerns to improve our service. We appreciate your input and hope to serve you better in the future.
3.0
Average Stay
rupali p.couple
coupleHotel is right next to the highway which is a good thing. We reached at around 9 pm and were checked in. The room is average. Bathroom didnt have hot water. We requested for in room dining however to our surprise the staff first refused to provide the food we were ordering and instead told us that only khichdi or jeera rice was available. After some deliberations he agreed but told us that there will be some delay. After 40 minutes i had to remind them of the order which came afyer another 10 minutes. One item was still missing which was never provided. Overall an average stay.
Room: STANDARD ROOM
GREEN MOUNTAIN RESORT has replied on Thu Feb 27 15:39:42 IST 2025
Dear Ms Rupali Pawar, Thank you for sharing your feedback. We’re glad you found the location convenient but regret the issues with hot water and in-room dining. Your concerns are noted, and we will work on improving our service. We appreciate your stay and hope to offer you a better experience next time.
5.0
Excellent Stay
mahenoor k.
"i had an amazing stay at green mountain resort! the serene location surrounded by lush greenery and breathtaking mountain views made it the perfect getaway. The rooms were impeccably clean, cozy, and well-furnished, providing a truly relaxing atmosphere. The staff went above and beyond to ensure our comfort, offering warm hospitality and prompt service. The resort's facilities, from the spa to the recreational activities, were top-notch, catering to both relaxation and adventure. The on-site restaurant served delicious meals, with a great variety of local and international cuisine. Watching the sunset from the resort’s vantage point was a magical experience. Overall, green mountain resort is a hidden gem for nature lovers and anyone seeking peace and tranquility. I can’t wait to return"
Room: STANDARD ROOM
GREEN MOUNTAIN RESORT has replied on Tue Feb 11 16:46:40 IST 2025
Dear Mr Mahenoor Khan, Thank you for your wonderful feedback! We're thrilled you enjoyed the serene location, cozy rooms, and warm hospitality. Delighted that our facilities and dining added to your experience. We look forward to welcoming you back for another peaceful getaway!
5.0
Recommend to stay if travel-ling via guna
sudhanshu s.
business
businessProperty was very good and room was very neat and clean. Restaurant food was delicious at a cheap rate
Room: STANDARD ROOM
GREEN MOUNTAIN RESORT has replied on Sat Nov 30 18:06:27 IST 2024
Thank you for your lovely review! We’re delighted to hear that you enjoyed your stay and found the property, room cleanliness, and food quality to your liking. We always aim to provide great value and delicious meals at affordable prices, so it's wonderful to know we met your expectations. We look forward to welcoming you back for another pleasant experience. Thank you again for choosing us!
