Review Of 3 Star Lodge

3 Star Lodge has replied on Mon Aug 04 15:25:50 IST 2025

Dear Mr. Alpajit Borthakur, Thank you for your valuable feedback. We're glad to know you were satisfied with the room. We sincerely apologize for the inconvenience caused regarding parking, power backup, room amenities, and food service. Your concerns have been noted and shared with the respective teams for immediate improvement. We also understand your views on pricing and will review it carefully to ensure it aligns with guest expectations. Guest satisfaction is very important to us, and we’re committed to enhancing our services. We hope to have the opportunity to serve you better on your next visit. Warm regards, MOHIT WORLD CHOICE HOTELS PVT. LTD.

3 Star Lodge has replied on Mon Aug 04 15:28:32 IST 2025

Dear Ms. Reepa Choudhury, Thank you for sharing your feedback. We’re glad to know you received your room on time and that we could accommodate your driver. However, we deeply regret the inconvenience caused due to insects, lack of in-house kitchen facilities, and the breakfast experience. This is certainly not the standard we aim to offer. Please be assured your concerns have been taken seriously and steps are being taken to improve cleanliness and food service quality. We appreciate your input and hope to provide you with a much better experience in the future. Warm regards, MOHIT WORLD CHOICE HOTELS PVT. LTD.

3 Star Lodge has replied on Mon Aug 04 15:31:11 IST 2025

Dear Mr. Alpajit Borthakur, We sincerely regret the inconvenience you experienced during your stay. Your feedback regarding room service, staff behavior, parking, and GST billing has been taken very seriously. Please accept our apologies for not meeting your expectations. We are currently reviewing internal processes and staff training to ensure such issues are addressed promptly and professionally. We understand the importance of courteous service, proper amenities, and transparency in billing. Your comments are valuable in helping us improve. We hope you will give us another opportunity to serve you better in the future. Warm regards, MOHIT WORLD CHOICE HOTELS PVT. LTD.

3 Star Lodge

Dear Mr. Tonmoy Chutia, Thank you for taking the time to share your feedback. We’re delighted to hear that you found the room neat and clean, as maintaining a hygienic and comfortable environment for our guests is one of our top priorities. Your positive remark is truly appreciated and motivates our team to continue delivering high standards of service. We look forward to welcoming you back on your next visit and hope to provide you with an even more satisfying and memorable experience. Warm regards, MOHIT WORLD CHOICE HOTELS PVT. LTD.