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Review Of Hotel Orient Palace

Grant Road, Mumbai | 2.4 km drive to Mumbai Chowpatty Beach

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • group
    • solo
    • business
    2.8
    Average

    604 Ratings, 281 Reviews

    excellent
    18%
    very good
    21%
    average
    20%
    poor
    16%
    bad
    24%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 5
    • 3
    • 1
    • 4
    • 4
    • 3
    • 1
    • 3

    Rating Categories

    • Location3.2
    • Cleanliness2.7
    • Room3.1
    • Value For Money2.9
    • Food2.8
    • Security3.1
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    Reviews Summary

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    This property benefits from a prime location near Mumbai Central, making it convenient for travelers. However, many guests reported significant issues such as poor hygiene, bad odors in the rooms, and unclean bathrooms with cockroaches. Staff behavior varies, with some being polite while others were described as rude or unhelpful. Limited breakfast options and inadequate room service further contributed to dissatisfaction. Overall, while there are some decent amenities, the cleanliness and maintenance leave much to be desired.

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