The Revett NX

The Revett NX has replied on Wed Oct 29 17:54:34 IST 2025

Thank you for sharing your lovely feedback! We’re so happy to know that you had a good experience and enjoyed our convenient location near Mall Road. It’s also wonderful to hear your kind words about our helpful and friendly staff. Your appreciation means a lot to our team, and we look forward to welcoming you back soon for another pleasant stay!

The Revett NX

Thank you very much for your kind words! It’s wonderful to hear that your experience at the hotel was good. 😊 We truly appreciate your feedback and are delighted that we could make your stay enjoyable. At [Hotel Name], we strive to provide excellent service and comfort to all our guests. Your satisfaction motivates us to do even better. If there’s anything you feel we could improve, or if you have suggestions for making future stays even more memorable, please feel free to share. We would love to welcome you back soon.

The Revett NX

Thank you for sharing your thoughts. I’m glad to hear that Pelling was wonderful for you! 🌄 I’m sorry to hear that Darjeeling didn’t meet expectations regarding cleanliness. We appreciate honest feedback like this—it helps us and the local authorities understand travelers’ perspectives better. We’ll ensure your comments are passed on to the relevant teams so that Darjeeling can work toward improving its upkeep and become a place that feels beautiful and welcoming throughout. We hope to host you again—perhaps you’ll get to see how things improve, and maybe explore more of the lesser-known, peaceful spots too.

The Revett NX

Thank you for taking the time to share your feedback. I am truly sorry to hear about your disappointing experience—it is very upsetting to learn that your stay with us was far from acceptable. Firstly, I want to sincerely apologize for each of the issues you faced: the unpleasant odor, the unclean bedsheets, the misrepresentation of photos, and lack of hygiene and upkeep. These are serious shortcomings, and they are not at all in line with the standards we aim to uphold. Please be assured that we are taking your comments very seriously. Here are the steps we are putting into action to address your concerns: We have immediately scheduled a deep cleaning of affected rooms, including replacing all bedding and linen where necessary. Our housekeeping team is being retrained, and we are implementing more rigorous inspection procedures before any room is deemed guest‑ready. We are auditing all promotional materials and photos to ensure they accurately represent the property. Maintenance issues are being reviewed, and action plans are being developed to resolve them swiftly. We deeply regret the frustration and discomfort this caused you. We value your feedback because it helps us i

The Revett NX

Thank you for your feedback. We really appreciate you pointing out both the positives and areas for improvement. I’m glad to hear that you found our staff and management well‑mannered and helpful. That means a lot to us. At the same time, I’m sorry that the room didn’t meet your expectations and felt only “average.” We’ll certainly take your comments about the room into account as we review our room standards. If you have any suggestions about what would have made the room better — more comfort, cleanliness, amenities, etc. — we’d love to hear them so we can make sure your next stay is much more than just average. Thank you again for staying with us, and I hope we have the opportunity to host you again and make your experience outstanding.

The Revett NX

Thank you so much for taking the time to share your experience. We're delighted to hear that our location was convenient for you — being near major banks and close to Mall Road certainly helps make things easier for our guests. But what truly warms our hearts is learning about how our team supported your family when your son fell ill. It’s one thing to guide someone to a doctor, but to accompany you, wait, and assist with care — that’s how family behaves, and I’m so grateful that our staff could be there for you in that moment. Your words remind us why we do what we do — to care, to support, and to serve with genuine compassion. We hope to welcome you and your family back someday. Until then, we wish your son a full and speedy recovery, and safe travels on all your journeys.

The Revett NX has replied on Thu Sep 04 18:09:37 IST 2025

Thank you so much for taking the time to share your kind words! We’re delighted to hear that you found our hotel clean, our staff both polite and professional, and appreciated our prime location just a walk away from Mall Road. It’s especially wonderful to know that you found us to be a great value within your budget. We truly value your recommendation and are thrilled that our quality and service stood out to you. We look forward to welcoming you back for another great stay, whether you're visiting again for work or leisure.

The Revett NX

Thank you so much for your positive review! We’re thrilled to hear that you found our property chic, neat, and perfectly situated—just a short walk from Mall Road and within easy reach of all the must-see spots. It’s wonderful to know our location and style impressed you. We strive to provide a welcoming, well-maintained environment that both locals and travelers appreciate. We truly appreciate your kind words and hope to have the pleasure of welcoming you back soon—whether you’re exploring the area again or just stopping by!

The Revett NX

Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad to hear you found our staff truly great and helpful—that means a lot! We understand that our interior décor may not be the first thing to catch your eye, and we're grateful for your understanding and positive outlook despite that. Your feedback is valued, and we’re always looking for ways to enhance comfort and ambiance for our guests—so your perspective helps guide us in that direction We’ll be sure to pass along your kind words to our team—they’ll be thrilled to know their efforts made your stay enjoyable. We hope to welcome you back soon and perhaps impress you further next time!

The Revett NX

Thank you for sharing your feedback and highlighting the fantastic value our property offers. We're delighted that our service, location, and overall pricing met your expectations—your satisfaction is exactly what we aim for. At the same time, we understand that our room interiors may feel understated, and we truly appreciate your honest perspective on this. Please know that we’re continually evaluating ways to elevate every aspect of our guest experience. Your comments are valuable to us, and I'm glad they reinforce the strengths of our team and prime location. We hope to welcome you back soon—next time, we’d love the chance to exceed your expectations even further.

The Revett NX

Thank you so much for your kind words! We’re delighted to hear that you found great value in your stay—and that our service and prime location truly stood out. It’s our pleasure to offer a wonderful experience without stretching your budget. We’re thrilled that everything—from the friendly and attentive service to the convenience of our location—helped enhance your visit. Your feedback motivates our entire team to keep delivering the best possible experience. We’d love to welcome you back whenever you’re in town again—until then, safe travels and warm wishes!

The Revett NX

Thank you so much for sharing your kind words! We’re delighted to hear that you experienced “very good behaviour” from all our team members. Your recognition means a great deal to us, and it truly reflects the dedication and hospitality our staff strives to provide every day. Please know that your compliments will be shared with the entire team—it’s the thoughtful feedback like yours that motivates us to maintain exceptional service. We look forward to welcoming you back soon for another great stay!

The Revett NX

Thank you for sharing your feedback. We deeply regret that your experience at The Revett NX Homestay did not meet your expectations. We take all guest concerns seriously and are committed to improving our services. We apologize for any discrepancies between the room images and the actual accommodations. We understand how important accurate representations are and will review our listings to ensure they reflect the true nature of our rooms. Regarding the issues you mentioned: Room Condition: We're sorry to hear about the dampness and discomfort you experienced. This is not the standard we aim to provide. We will inspect the rooms to address any maintenance concerns. Amenities: The absence of a fan, AC, and functional windows is concerning. We will assess the amenities in each room to ensure they meet our guests' needs. Cleanliness: While you noted some cleanliness, we acknowledge that it did not meet your expectations. We will reinforce our housekeeping standards to ensure consistent cleanliness. We appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to serve you better in the future.

The Revett NX

Thank you so much for sharing your experience with MakeMyTrip! We’re thrilled to hear that your journey was enjoyable and seamless. Your kind words mean a great deal to us—it’s always our aim to make travel feel effortless and delightful. We're honored to know that our efforts contributed positively to your trip. Your feedback inspires us to keep going above and beyond for every traveler. Safe travels and we look forward to helping you explore more places in the future!

The Revett NX

Thank you so much for your wonderful message! We’re thrilled to hear that your stay felt amazing and that our team’s kindness, friendliness, and helpfulness made such a positive impression. Your gratitude to The Revett NX Family means the world to us. It’s our sincere pleasure to create a welcoming, family-like atmosphere for our guests—and reading your words makes all our efforts worthwhile. We’d love to host you again and continue delivering the warm, memorable experience you described.

The Revett NX

Thank you so much for sharing your experience! We’re delighted to hear that our unbeatable central location made your stay incredibly convenient—being able to walk everywhere is something we take great pride in. We appreciate your honest feedback about the interiors and understand that a little updating could enhance the experience further. Please know that your insight is valuable to us, and we're exploring ways to refresh the interior while preserving the charm that makes our space feel special. Once again, your kind words mean a lot. We’d be honored to welcome you back soon—where comfort, convenience, and continuous improvement await.