CrossRoads Stay Block FE

The Cleanliness of the property was a major concern for most guests. Many complained about dirty rooms, linen, and bathrooms. The Staff was also a disappointment for many guests, with complaints about their behavior and lack of cooperation. While some guests found the Room to be spacious and comfortable, others complained about the poor condition of the rooms, including broken locks and handles. The Value for money was also a concern for some guests, with complaints about the high prices and poor service. The Bathroom was another major issue, with complaints about the lack of water supply, broken showers, and unhygienic conditions. Overall, the property needs to improve its cleanliness and service to provide a better experience for guests.

• Cleanliness

  Many guests have complained about the poor cleanliness of the property. They have reported dirty rooms, dirty linen, and dirty bathrooms. Some guests have also mentioned bedbugs in the rooms. The bathrooms have been reported to be in poor condition with broken showers, health faucets, and doors. Some guests have also reported a lack of water supply in the bathrooms. Overall, the cleanliness of the property has been a major concern for guests.

• Staff

  Several guests have reported poor service by the staff. They have mentioned that the staff behavior is bad and irresponsible. Some guests have also reported that the staff is uncooperative and unhelpful. Guests have reported issues with check-in experience, room service, and food service. However, some guests have also mentioned friendly staff who were helpful and accommodating.

• Room

  Several guests have reported issues with the rooms. They have mentioned that the rooms are in poor condition with damaged locks and handles. Some guests have also reported smelly rooms. Guests have reported issues with the air conditioning, TV, and sound quality. Some guests have also reported a lack of amenities in the rooms. However, some guests have mentioned that the rooms are spacious and comfortable.

• Value for money

  Several guests have reported that the property is not worth the money they paid. They have mentioned poor service, poor cleanliness, and poor amenities. Some guests have also reported issues with the location and surroundings of the property. However, some guests have mentioned that the property is budget-friendly and provides good value for money.

• Bathroom

  Several guests have reported issues with the bathrooms. They have mentioned that the bathrooms are in poor condition with broken showers, health faucets, and doors. Some guests have also reported a lack of water supply in the bathrooms. Guests have reported that the bathrooms are not clean and have a bad smell. Overall, the bathrooms have been a major concern for guests.