Coconut Lagoon Kumarakom - A CGH Earth Experience

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 25 11:14:25 IST 2025

Namaskaram Balaji Raju, Thank you for sharing your experience with us. I'm delighted to hear that you enjoyed the beauty of our property, the unique journey to reach us, and our clean rooms and restaurant service. We strive to maintain a welcoming and pristine environment for all our guests. I appreciate your feedback regarding the hospitality at the reception. Ensuring our guests feel warmly welcomed and attended to is our top priority. Please know that we are committed to continuous improvement, and your comments will be shared with our team to enhance our service standards. We are grateful for your positive rating and candid insights, as they guide us in our efforts to provide exceptional experiences for all our guests. We look forward to the opportunity of welcoming you back soon and ensuring your next stay is even more memorable. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 25 11:14:46 IST 2025

Namaskaram Rhea, Thank you for sharing your delightful experience at Coconut Lagoon. We're thrilled to hear that you found our property beautiful and one of a kind. Your kind words about our staff and hospitality mean a lot to us, as we strive to make every guest's stay special. Knowing that you would strongly recommend us is truly rewarding and encouraging for our team. We look forward to welcoming you back for another memorable stay soon. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 25 11:15:07 IST 2025

Namaskaram Nivedita, Thank you for sharing your delightful experience at Coconut Lagoon. We are thrilled to hear that you enjoyed the cultural immersion and felt welcomed right from the boat ride to the traditional musicians. Our team takes great pride in offering unique activities like clay pottery, weaving, and dance performances, so it's heartening to know they enriched your stay. We’re also pleased you found our food variety and taste to your liking. Your kind recommendation as a top pick for a Kumarakom stay means a lot to us. We are grateful for your 5-star review and look forward to welcoming you back for more memorable moments by the backwaters. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:26:11 IST 2025

Namaskaram Amit Kumar, Thank you for your delightful review and for awarding us a 5-star rating. We are thrilled to hear that you enjoyed our property's beautiful landscape and the delicious local cuisine we offer. Our team takes great pride in creating a unique experience for our guests, and the boat pick-up and artist welcome are some of our favorite ways to do just that. I'm glad you appreciated the old-style architecture as well; it's something we cherish and are happy to share with our guests. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:26:30 IST 2025

Namaskaram Priyanka, Thank you for your heartwarming review of your stay at Coconut Lagoon. We are delighted to hear that you loved every minute of your visit! It's wonderful to know that our extraordinary staff and the beauty of our well-maintained property made such a positive impression on you. Your kind words are truly encouraging for our team. While it saddens us that you were sad to leave, it fills us with joy to know that you are planning to return. We look forward to welcoming you back for another memorable experience filled with relaxation and enjoyment. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:26:50 IST 2025

Namaskaram Dhruv Bhatnagar, Thank you for taking the time to share your wonderful experience at our hotel. We're delighted to hear that you and your family had an amazing time and enjoyed the courteous service from our staff, as well as our delicious food offerings. It's great to know that our serene location and accessibility to the backwaters added to your enjoyment, and that the kid-friendly activities kept everyone entertained. Your kind words and 5-star rating are truly appreciated and serve as encouragement for our team to continue delivering memorable experiences for our guests. We pride ourselves on providing a family-friendly environment and are thrilled that your party of four adults and three kids felt well-catered to. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan r Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:27:09 IST 2025

Namaskaram Sobin C B, Thank you for taking the time to share your wonderful experience at our hotel. I'm thrilled to hear that you enjoyed the unique boat ride to our resort and appreciated our commitment to using earth-friendly materials. It's great to know that you found the pool villa spacious and charming in its traditional Kerala style. I'm delighted that our dinner offerings, especially the traditional dishes, met your expectations and that breakfast was equally satisfying. Our team takes pride in being friendly and helpful, and I'm glad you felt well taken care of. It's wonderful to hear that you enjoyed the various activities available at the resort. Your positive feedback is much appreciated. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:27:30 IST 2025

Namaskaram Alphonsa Sabu, Thank you for taking the time to share your wonderful experience at our hotel. I am delighted to hear that your stay at Coconut Lagoon Resort was an absolutely wonderful experience. It brings us joy to know you enjoyed the tranquil ambiance and felt a true connection with nature. Our dedicated team takes pride in providing exceptional hospitality, and I am thrilled that their warmth and assistance made your stay memorable and made you feel completely at home. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Thu Sep 18 17:28:22 IST 2025

Namaskaram Rohit, Thank you for your kind words and I am thrilled to hear that you and your wife had such a memorable experience celebrating her birthday with us. Creating lasting memories for our guests is what we strive for, and I am delighted our team could be a part of your special occasion. Your 5-star rating is deeply appreciated and motivates us to continue delivering exceptional experiences. We look forward to welcoming you both back for another unforgettable stay at Coconut Lagoon. Please do not hesitate to reach out to us for any assistance in planning your next visit. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Mon Jul 21 11:23:55 IST 2025

Namaskaram Vikrant Gala, Thank you for sharing your wonderful experience at Coconut Lagoon. We are delighted to hear that you enjoyed our pool villas and the exceptional Kerala cuisine. Your kind words about our property and offerings bring immense joy to our team, who strive to create memorable experiences for our guests. We are thrilled that your stay was nothing short of excellent and appreciate the 5-star rating. It's guests like you who inspire us to maintain high standards of service and hospitality. We eagerly await your next visit and look forward to welcoming you back for another memorable stay filled with more delightful experiences. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Mon Jul 21 11:22:53 IST 2025

Namaskaram Sharon Pauly, Thank you for your kind words and for giving us a 5-star rating. We are delighted to hear that you enjoyed the warm welcome and the friendliness of our staff. It's wonderful that you found our range of activities engaging, and we are pleased that you appreciated the complimentary Indian indoor activities. We understand your concern about the cost of food and will definitely take your feedback into account. It's our aim to provide a balanced and satisfying experience for all our guests. Your feedback is invaluable to us as it helps us improve and enhance the experience for our guests. We hope to welcome you back to Coconut Lagoon soon for another delightful stay, where we'll strive to exceed your expectations. Warm Regards, Harikrishnan, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Tue Jun 17 17:26:00 IST 2025

Namaskaram Chintan Shah, Thank you for sharing your detailed feedback about your stay at Coconut Lagoon. I'm delighted to hear that you enjoyed the breathtaking location, the authentic Kerala cuisine, and the activities like our sunset boat cruise. I apologize that the continental cuisine did not meet your expectations. We value your input and will work to improve and enhance our guests' experience. Our team is committed to providing the warm and genuine hospitality that CGH Earth is known for, and your feedback helps us get there. While we're glad you found many aspects enjoyable, we aim to elevate your experience further and match the magic of visits like those at Marari and Wayanad Wild. Thank you for your constructive comments; they are invaluable as we strive to deliver memorable stays. We look forward to welcoming you back soon and exceeding your expectations. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Mon Jul 07 10:33:04 IST 2025

Namaskaram Allen Alex, Thank you for sharing your feedback with us. I sincerely apologize for the aspects of your stay that did not meet your expectations. Your comments about the taste and variety of our food offerings, as well as the meal timings, are invaluable to us, and we are actively working on enhancing these areas to better meet our guests’ needs. I am also sorry to hear about the discomfort of the room, especially the creaky wooden flooring. We understand how important it is for families to have a peaceful environment, and we're committed to making necessary improvements to ensure a more comfortable experience for our guests. Your feedback helps us immensely in our continuous journey towards delivering exceptional service. We hope to have the opportunity to welcome you back and provide a more enjoyable stay that exceeds your expectations. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Tue Jun 17 17:28:48 IST 2025

Namaskaram Manoj Kumar Koka, Thank you for sharing your feedback with us. We are delighted to hear that you appreciated the location and maintenance of our resort. However, I am truly sorry to learn about the service and communication issues you experienced, as well as your concerns regarding our food offerings. Please rest assured that your comments have been shared with the team for immediate improvement. We strive to offer a high-quality dining experience and efficient service, and your insights will help us enhance these areas for our guests. We understand the importance of offering excellent value and flavorful cuisine, especially given our location. Your feedback is invaluable, and we are committed to making the necessary adjustments. I hope you will consider visiting us again, allowing us the opportunity to provide you with a truly exceptional stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Fri Sep 19 10:51:22 IST 2025

Namaskaram Amit, Thank you so much for your kind words and for giving us a perfect 5-star rating! I am thrilled to hear that you found our property to be the best you've stayed in, and that you enjoyed the peaceful, quiet atmosphere as well as the connection with nature. Our team works hard to offer a variety of engaging activities, and it's wonderful to know that you appreciated these efforts. We are delighted to have had the opportunity to make your stay memorable and relaxing. It’s guests like you who inspire us to continue providing exceptional experiences. We can't wait to welcome you back to Coconut Lagoon for another stay filled with tranquility and enjoyment. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Tue Jun 03 21:06:15 IST 2025

Namaskaram Arun, Thank you for sharing your delightful experience with us. We are thrilled to hear that you felt at home and enjoyed the hospitality provided by Tijo, Dinesh, Thomas, and Anamika. It’s heartening to know that their efforts made your stay memorable. We are equally proud of Shanthamma Aunty for leaving a lasting impression. We’re glad to have been a part of your special celebration and that you enjoyed the real taste of Kerala. It brings us joy to know our team could make your anniversary so special. Your kind words motivate us to continue delivering exceptional service. We’re eagerly looking forward to welcoming you and your family back for another unforgettable stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience has replied on Mon May 26 14:40:11 IST 2025

Namaskaram Srinivasan S V, Thank you for taking the time to share your wonderful experience at Coconut Lagoon. It's heartwarming to hear that you and your wife had a great stay in our Heritage Mansion. We are delighted that you enjoyed the old-world charm and the unique experience of the open-air bathroom. It's fantastic to know that our culinary offerings, especially for vegetarians, met your expectations, and that our team made you feel welcome with their friendliness and courtesy. Being located on the banks of Lake Vembanadu certainly adds to the charm, and we're thrilled that you found it unforgettable. We truly appreciate your strong recommendation to your friends and family. We look forward to welcoming you back again soon for another memorable stay. Warm Regards, Harikrishnan R, GM Coconut Lagoon

Coconut Lagoon Kumarakom - A CGH Earth Experience

Namaskaram Linda Mathew, Thank you so much for your wonderful review of Coconut Lagoon. We are delighted to hear that you and your family had a mesmerizing experience with us. The sunset cruise and birdwatching activities are indeed special, and we are thrilled that you enjoyed them along with our clay craft and delicious food. It's gratifying to know that Mr. Pratheesh's detailed explanations enhanced your experience. The view of Vembanad Lake is indeed splendid, and we are glad it added to the charm of your stay. Your kind words about our courteous staff and their hospitality mean a lot to us. We strive to create memorable experiences for our guests, and feedback like yours inspires us to continue our efforts. We look forward to welcoming you back soon for another delightful stay. Warm Regards, Harikrishnan R Nair, GM Coconut Lagoon