Townhouse Hotel Impact

my experience was good the room was pretty nice and clean . see the hotel was very nice but when we reach there they tried to charge more than 100 rupees for extra low tarif but in the end they didn't.

The property was okay okay bestsheet and floor was not cleaned properly. location was good. Service was not that good. they were asking for extra money at checkin even my booking was confirmed.

The cushions on the beds were dirty and torn, when i asked to change they refused. No glass and jug of drinking water was there in the room. too much work needs to be done on cleanliness.

The experience was not bad but front desk staff behavior feels unprofessional and delayed service response

Pathetic service Dirty washroom and room much dirty bed sheet very bad smell in room water not available in room room service poor

Neatness is not maintained and for hot water we have to wait for an hour. In house food taste is horrible

Tottaly fraud. As per your agreement hotel not provide room. His told room nit provide in this terriff. And your costumer care not attend call. Very bed experince from mmt.

The rooms were extremely dirty, and there wasn’t even a single toilet paper in the washroom. Despite complaining, it was not provided. Additionally, there was a foul smell coming from the nearby rooms. Overall, the experience was extremely unpleasant.

it was a beautiful stay in terms of food quality, staff behaviour and services . it is a cute hotel with 27 nos of rooms .

The hotel receptionist asked for an additional price of rs. 610- at the time of checking in.

Hotel staff and hotel is to good i always book this hotel whenever i have to go lucknow for stay its nice

The hotel charge me extra money because they said the teriff was high , we don’t have any tie up with Make my trip You can call them and take your cash back.

The room condition is not good not even broomed, the staff is not active, there no phone directory in room

Staff of this hotel was not supporting and very rude in behavior and the services also was not good.

Water bottle not complimentary room is good.

Absolutely fantastic stay! the hotel exceeded expectations.

Absolutely nice experience! The hotel's ambiance was relaxing .

Initially property denied check in and then asked for a extra 500 rupees for providing the room. My booking was prepaid.

Impressed by the incredible service! the staff went above and beyond to make us comfortable.

The staff here are awesome! friendly, courteous, and always helpful.