White Unicorn Villa

The Cleanliness of the property was a major concern for most guests. Many complained about dirty rooms, uncleaned bathrooms, and unhygienic swimming pools. The Location of the property was convenient for some, but others found it misleading and far from what was advertised. The Staff was a mixed bag, with some guests praising the caretaker's helpfulness, while others complained about their unresponsiveness and rude behavior. The Amenities provided were also a major issue, with guests reporting broken beds, uncleaned kitchen, and lack of basic necessities like water and electricity. Overall, the property needs significant improvement in all aspects to meet basic living standards.

• Cleanliness

  Many guests have complained about the poor cleanliness of the property. They have reported dirty rooms, uncleaned bathrooms, unhygienic swimming pools, uncleaned kitchen, and uncleaned furniture. Some guests have also reported torn and damaged bed sheets, uncleaned cookware, and uncleaned refrigerator. The property needs to improve its cleanliness standards to meet the expectations of the guests.

• Location

  Some guests have appreciated the location of the property, mentioning that it is convenient and easily accessible by private car. However, some guests have also complained about the wrong location provided by the caretaker, which wasted their time. Overall, the location of the property has received mixed reviews.

• Staff

  Several guests have reported poor service and unresponsive staff. Some guests have mentioned that the caretaker was rude and useless, while others have reported that the caretaker was vomiting everywhere. Some guests have also reported that the caretaker was giving wrong location to waste their time. The property needs to improve its staff and service standards to meet the expectations of the guests.

• Amenities

  Several guests have reported poor amenities at the property. Some guests have mentioned that there was no AC despite the presence of an AC remote, no light in one bedroom, no water available 24 hours, and no pressure for water. Some guests have also reported that the pool was not clean, the fridge was stinking, and the cooking range had no nozzles. The property needs to improve its amenities to meet the expectations of the guests.