The property boasts a prime location, making it easily accessible from key spots in Patna. However, many guests reported poor cleanliness and maintenance, with dirty rooms and malfunctioning amenities like outdated TVs and non-working ACs. The staff's service was mixed, with some finding them helpful while others cited unprofessional behavior. Food quality and pricing were also a concern, with high charges for basic items like water. Overall, expectations were not met compared to the property’s presented image.