New Haven Guest House

To sum it up: The scales of the paint from the roof were falling. One of the light(CFL) was not in working condition. The room was not tidy. The wall area near the AC was all damped.

Probably the best hotel in Ballygunge. The staff are amazing. On top of that they give you the Liberage to extend your time after 12:00 noon, say 2 hours more without charging extra. The location is also a big advantage

This is the worst hotel. The services are very bad. Bad urine smell was coming in every place in the room. Bed's are not double bed also not at all clean. Hotel look like a very old construction. Big rats are every where. Not pick up the phone call also. It's just like a horror movie's purana haveli. I book 2 rooms for 2 days but we can't able to stay not even 1hr. Also I can't able to cancel the booking after seeing this condition according to MMT terms and conditions. MMT also not support you on that condition. Don't go with Hotel pictures. That pictures may be took on very first day of hotel opening. If anyone book this hotel their money is total wastage.

Decent rooms considering the age of the building. Really friendly and understanding staff who are always ready to help with any problem at their best anytime. Also great location, there's a park nearby, like within 50m, too!

Location of the hotel is very good. But proper sign board is not there making it difficult to find the hotel. Room is not cleaned and proper maintenance of the hotel seems to be absent. Staff of the hotel are good.

An old gentleman runs the place. He was very warm throughout our stay. We did face an issue with the water supply in our room though and wish that hadn't been the case. We were out and about the entire time so the room didn't matter too much, it was just a place to crash every night.

In good location very near to Maddox Square. But small damped room (10 x 11, no room service, no WiFi. They did not even clean the room during our 4 days of stay. They did not change towels or bed sheet also. Actually no service. Should be excluded from MMT. Bad experience and waste of money.

Room quality is not good as per tariff. Very old room. Communication is not good. Service average. Updated ammenities is not available in room. Room cleaning is not up to satisfactory mark. Over all not suitable or not recommendable.

Altgough the hotel is placed in a good location the condition of rooms are just pathetic .. It required lot of maintenance. The room was stinking and we asked for room freshner .. Tge curtain was filthy .. I hope this kind of hotel don't feature in MMT waste of money

The guest house is located at a very good location with all major places nearby. However, the location on Google maps show the place 250 metre ahead and the there is no easily recognizable board. Staff is very friendly and helpful. I did not get bills for the meals I took here.

It's good room ., but old room. Old furniture and lights looks good. Hot water facilities available. GPS location tracking of hotel not good. I faced problem to find the location of hotel. Its has an food court.

The room had all the basic requirements viz. TV, AC etc. Rooms location was also near to the place, I had business with. The helper there was very helpful and friendly. It was a wonderful experience being the first there in Kolkata.

Average experience. Room dusty. Bathroom not clean. Bed sheets and towels dirty. AC was noisy. Food OK. Only positive was the location of the place at ballygunge near to most of the important places. Overall average.

It was so.. Average stay. Hotel was clean and in good location. No WiFi. Staff was good and good lighting. Facilities was not up to the mark. But homely stay as a whole. Clean bed. Good quality hotel.

Budget hotel. The location was good. Enjoyed the stay because of the location. Cleanliness could have been better. Hotel Staff was co-operative, it's more like a guest house. I would stay here again if I visit Kolkata.

It just looks like a lodge. There were rats in guest house. In this money its too expensive . Location is good, but not the hotel. No ventilation in the delux room , blankets were smelling. Electricity switched were improper/not working . No internet also in the hotel