Welcomhotel Kences Palm Beach - Member ITCHotel Group, Mahabalipuram

About Welcomhotel Kences Palm Beach - Member ITCHotel Group

check-in 2 PM | check-out 12 PM

Rooms with ocean views, a luxurious spa, multiple dining options (including a bar) are the highlights at Welcomhotel Kences Palm

Facilities offered here:

Swimming PoolParkingBarGymnasium/Health ClubBallroomBoard Room16+More Amenities

Hotel Facilities

Swimming PoolParkingRestaurantBarGymnasium/Health ClubBallroomBanquet facilitiesBoard RoomBusiness CenterWi-Fi InternetRoom ServiceLaundryFront deskGardenDaily HousekeepingDoctor on Call

Location

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Hotel policies

Check in/out Hotel Check-in Time is 2 PM, Check-out Time is 12 PM.

Cancellation Policy Cancellation and prepayment policies vary according to room type. Please check the Fare policy associated with your room.

Extra Bed The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Payment Mode You can pay now or you can pay at the hotel if your selected room type has this option.

Read All Policies

Hotel Policy

According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in.

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.

MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in.MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

The hotel reserves the right of admission for local residents. Accommodation can be denied to guests residing in the same city.MakeMyTrip will not be responsible for any check-in denied by the hotel due to the aforesaid reason.

For any update, User shall pay applicable cancellation/modification charges.

Modified bookings will be subject to availability and revised booking policy of the Hotel.

The cancellation/modification charges are standard and any waiver is on the hotel's discretion.

Number of modifications possible on a booking will be on the discretion of MakemyTrip.

Selective offers of MakeMyTrip will not be valid on a cancellation or modification of booking.

Any e-coupon discount on the original booking shall be forfeited in the event of cancellation or modification.

Pay at Checkout

Pay at Checkout policy is valid for hotels in India only.

After booking a hotel online on Makemytrip, the hotel may ask the guest to make partial prepayment a few days before the checkin to guarantee the booking, per hotel's T&C.

The remaining amount needs to be paid by the guest at the hotel. Guests might be asked to pay in cash if the credit card machine at the hotel is absent or dysfunctional.

If the guest plans to check-in at the hotel after 5:00 pm, they must inform the hotel in advance. The hotel can release the room in case you have not checked-in by 5:00 pm and have not informed the hotel about your late check-in.

Reward Points redemption option is not applicable on bookings made using the "Pay at Checkout" option.

Some hotels might ask for a security deposit of up to 100% of the booking amount at the time of check-in; denial of paying security deposit, may lead to hotelier not allowing check-in.

Guest must pay full amount at time of check-out; hotel's payment cannot be withheld by customer in any case after completing stay.

User rating & reviews

Read about experiences of fellow travellers who have stayed at this hotel.

MAKEMYTRIP

4.1/5EXCELLENT

51 REVIEWS

money4.1
service3.9
location4.5
staff4.1
food4.1
cleanliness4.3

Check-in was Horrible
Yogesh Nath Vellaichamy
Reviewed 1 months ago
The check-in was horrible and there was no proper welcome in this hotel. We were a group of more than 12 members with 4 kids. We were made to wait for more than 2 hours and never received any apologies from the front desk. They were busy attending other guests and we were left unnoticed. The in-room dining was very costly and the whole surrounding seems to be stinking due to recycled water. The Beach, Swimming pool was excellent.
2.4AVERAGE
Pool was awesome
shaheen
Reviewed 1 months ago
Room is very average. Location with garden green everywhre with very old huge trees wonderful. No cloth drying rack available in room . . Breakfast mainly had south Indian dishes. Overall beautiful memories
2.2AVERAGE
Amazing
Aaron Raja Gajendran
Reviewed 1 months ago
It was exciting to stay at this resort. Good and clean swimming pool which perfectly guardedly. Nice play area for children. Complementary breakfast was nice . I recommend this resort for families .
5.0EXCELLENT
Pleasant Stay.
Diviyan David
Reviewed 1 months ago
I made this trip to relieve stress and also kind of romantic date. Never knew how the hotel was, But I gotta tell you it was one of the best experience I ever had. The beach view villas here is a must try. You open the balcony door and you hear the sound of waves. It was really lovely and a class apart.
5.0EXCELLENT
Relaxing .
Vikram Ramakrishnan
Reviewed 1 months ago
Wonderful property, but a bit pricey. Main attraction is the beach and the swimming pool but they close the beach access at 6PM and pool at 7PM. Hotel management needs to set timings based on the month of the year or available daylight. For example during our stay it was bright and sunny till 7:30, but the beach access was closed before that. These are some petty things if considered would make the stay even more delightful . Restaurant menu options needs to be revisited. During the day we stayed, the buffet was cancelled and was replaced with an al-a-carte that didn't have a lot of choices.
4.3VERY GOOD