Welcomhotel Kences Palm Beach - Member ITCHotel Group

It was Good

Avinash Sah

Overall, we had planned a two night stay at Kences. The resort is planned in a straight line towards the beach. Rooms starting with '3' series would be the furthest from the restaurant, swimming pool and beach. If possible try to take rooms on the fourth or fifth series. Service outside the restaurant is average. Had ordered beverages near the swimming pool which took 30 minutes to arrive. Everytime I had to get out of the swimming pool to call and follow up (and I was told it's on its way) but we didn't see anyone coming for 20 minutes, such things are disappointing. I would rather prefer to be told the exact waiting time, than me following up again and again. If something is going to take 30 minutes, so be it, just tell me so. The chef adhered to some of my requests as we had toddlers (2.4 years old). So I am grateful and thankful for that. Overall staff is good and warm. Some names to mention would be Tarun and Sumit who were extremely good and took care of special requests.
Since we had two senior citizens, maybe the rooms allowed could be more towards the restaurant, swimming pool and beach. Rest the service is slow at times. But I must appreciate that the chef took care of certain requests which I made for my toddlers food. Thank you for that.

It was awesome experience in Kences Palm Beach

Srinivas Bongu

Everything was great. The best experience for a 2 day stay. Beautiful, only suggestion MakeMyTrip should See that customers are not left behind and guide at every facility. Like after check-in we were alone not knowing where to go. How to go and no one to explain rules and regulations at restaurant. Pool etc. We had to reach our self walking here and there and find out things. Also kitchen chef was ready to prepare food order and almost for every item they said lunch time is closed and they only suggested pizza or burger. Kitchen facilities should be flexible enough to serve customer's food requirement. Above all. Our great help was from Mr. Tarun who was in charge of restaurant who provided great food on order all our stay. Also I appreciate Mr.Proveen and Santosh boys I think who served us food in room. Overall I do not have complaints. All was great. Excellent.

Excellent place for a relaxed stay

Pandiarajan S

Booking and rooms the stay plan was for my wedding anniversary celebration. Booked the room through MakeMyTrip for club room, along with couple of more special requests. Room got upgraded to green bungalow, 1st floor one, with the sea view from balcony. Nice rooms, well maintained. Amenities got to use only the swimming pool during my stay and it was decent enough. Was sitting in front of the sea most of the time. Hotel has provided huts and chairs in front of the sea. There were many swings put in place. Walk along the sea shores was a bliss. Food- the Welcomhotel Kences Palm Beach - Member ITCHotel Group has got only 1 rest runt. Food and service were good. Price was also decent for this sort of Welcomhotel Kences Palm Beach - Member ITCHotel Groups. Option in buffet was normal.

Decent hotel for families, reasonable prices for stay

ramnarayan kompella

We stayed for couple of days with my family in garden cottage. What we enjoyed is the great garden area and swimming pool. Staff is professional. Rooms are clean and spacious for the price. There is a battery operated vehicle helping to move people from room to pool which is good. Car parking area is decent. Among the only short comings is the lack of bath tub. Don't know if it not affordable for that price. Second food is very pricey. Simple lunch for 2 adults and 1 kid. But breakfast included in the room price was decent. Beach is not private but it is almost like a private ones. Guess all claim but no resort has a private beach, guess its not permitted. Beach is slightly steep and for kids definitely not advisable to play in beach without adults accompanying them.

Overall good

Dhiraj Sadhwani

The stay was great overall. Just minor adds on food like alu or gobi paratha, dosa, its chutney, seemed like very less on spice front and bit bland, could be easily improved. Poha was kept in heated utensil, it became dry and hard to eat. Continental food, desserts, pasta, grills at Alfresco etc was just fine.
Room and Welcomhotel Kences Palm Beach - Member ITCHotel Group facilities were good. Staff were courteous too. Overall a great experience. The staff at swimming pool denied the Welcomhotel Kences Palm Beach - Member ITCHotel Group having ant inflatables for my 3 year old when asked. Immediately when other guests joined half an hour later, they were provided inflatable without even asking. Not sure what went wrong.

Location views serene. Staff are extremely polite, helpful, courteous

surojit banerjee

One of the best experience we had. Resort staff are extremely polite, helpful, courteous. Chef makes very tasty multi-cuisine dishes. Complimentary breakfast buffet is really good. Along with kids, we also enjoyed the wide variety in breakfast buffet. Beach is serene and clean, unlike all other beach resorts in mahabalipuram. Pool is very nice and well maintained. Hotel manager and sr. Staff, plus every one else takes genuine effort to help guests. Bike enthusiastic guests will enjoy resort md's rare 2 stroke collection. Kids will enjoy the activities, pool, ducks/turkeys/chickens. For mahabalipuram will always mean welcomWelcomhotel Kences Palm Beach - Member ITCHotel Group kences palm beach.

Thank you

Monica Hariharan

We planned a family trip to kences Welcomhotel Kences Palm Beach - Member ITCHotel Group with one lung patient on external oxygen support wheelchair and two senior citizens. While there was no disabled access at the Welcomhotel Kences Palm Beach - Member ITCHotel Group, the Welcomhotel Kences Palm Beach - Member ITCHotel Group manager arranged a ramp and made sure we were very comfortable at all times by providing us with special seating near an electric point at breakfast and ensuring that we had access to the small golf cart to move around. The property itself is really beautiful and spacious, but more importantly I really appreciate all the help and support from the staff.

Birthday at Kences Palm Beach

Mudita Mehta

Infinity Pool with the beach view. Well maintained garden is candy to the eye. Breakfast has wide variety of options and is absolutely delicious. Garden view cottage size is relatively small, al carte options for vegetarians are few The resort personnel had decorated the room and also arranged an egg less cake for my birthday on request by a friend. That was really special. Also, staff were really courteous.
The best attraction of this resort is the infinity pool alongside beach. Also, the resort is very well maintained in terms of cleanliness. Since it was my birthday eve, they had decorated the room and arranged a cake too :) - Mudita Mehta

Awesome and incredible

senthil Kumar

Worth for every penny. I have been to maps for many times, but this is the first time I have stayed here. My daughter and wife enjoyed completely. It's a amazing place for Weekend recharge. Staffs are very kind and friendly, superb hospitality. In fact I have booked for club house, but after reaching they have upgraded and allotted to garden bungalow which is so spacious and convenient to access all Welcomhotel Kences Palm Beach - Member ITCHotel Group amenities. The pool is amazing place with crystal clear water and fantastic maintenance. Will plan again to visit this property in next three months.

Good Stay

ONEIL KALVANI

The check out experience was terrible. It took almost 30 minutes for the bags to be transferred from the room to the car.
The partition between the room and the toilet commode was of glass with folding louvers but giving only 70-75 %a privacy. We often travel with our son with an extra bed for him. This kind of a room is definitely not suited for such stays or even if 2 business colleagues stay in such rooms. The reading lights had a common switch above both beds. So it was not possible for only one person to read if the other one wanted to sleep.

A mesmerizing beach resort

Kaoushik Ramachandran

The beach resort is located just before Mahabalipuram. The maintenance and cleanliness of the resort is top notch. The Infinity Swimming Pool is the one that truly stood out. You can access the beach from within the resort. The breakfast which was complimentary was delicious and there was a huge variety to choose from. Food wise, this Welcomhotel Kences Palm Beach - Member ITCHotel Group will not disappoint. Price is definitely on the higher end. Overall - A really good place to hangout with family & friends over a weekend.

Good hotel to stay, nice ambience and proximity to beach, but food not good

Shubham Bawa

The Welcomhotel Kences Palm Beach - Member ITCHotel Group is very luxurious from outset, the ambience is very good, the beach is very close and swimming pool is also very good to enjoy. But, they have certain cleanliness issues as there were lizards in our room, also, food in cafe rivera is limited to non veg dishes only and no veg dish is there. This is not something which is expected from a itc like luxury resort. Rest facilities wise it's very good to stay but, a thumbs down for cleanliness and food.

Lunch and dinner buffet

Subbaiah PS

Need to improve the lunch and dinner buffet by giving more varieties. Also one of the restaurant near the pool area is closed. Which would've been the ideal place for pool service

Stay at Palm Beach

Tharani Jagadeesh

Excellent stay. Had nice fun.

Excellent Hospitallity and service

MAHESH KHANTED

The stay was amazing and had a wonderful time. The hospitality of the Welcomhotel Kences Palm Beach - Member ITCHotel Groupiers was fabulous. Excellent time spent. And being my anniversary they decorated the room with a surprise cake that was an icing on the cherry.

Recommended

Raaj Thilak

Clean and well maintained resort, convenient to access from Chennai. Courteous and efficient staff. Good food too.

Mesmerising

Shivam mishra

Well situated at very delightful location easily reachable from any mode. Great place to spend time Worth of money as best service

It's very nice

Arunraja Raja

Stay and enjoy the day and have the best breakfast

Excellent Stay

Rajadarshini M

Excellent stay. Don't miss it guys. Overwhelmed by the staff members. Great days. Will meet soon again welcome centre palm beach resort.

Awesome

sumathi m

Ambience extraordinary. Clean environment. Awesome food.
Great place to hang out. Memorable trip. Great amenities.

Breakfast was excellent

Sankar G

Location is excellent as the access to beach is convenient.
Walls of the room are in dilapidated condition.

Good hotel

Saravanan Thirunavukkarasu

Room, location and food were all good.
Well maintained and neat. Well lit.

Good Stay

Kundavi Maheswaran

The location and ambience was very good.

Good Stay

Basker Govindaraj

Very good breakfast and neat and clean room.

Good Stay

JOSHIN ANAND

Service needs improvement but overall resort was good. Food is expensive but taste is good.

Review

chandra mohan r

The stay was amazing. The room was good. The breakfast was okay.

Amazing trip

Md Kadir Khan

Great location for a wonderful stay. All the places to visit are within 3 km of the Welcomhotel Kences Palm Beach - Member ITCHotel Group.
Improper ventilation resulted in stale air.

Worth every penny you spent

John Subramanian

Was an awesome stay with my wife. We both really enjoyed the resort, location, service and facilities. Will definitely recommend for others.

Excellent

Paramita Ghosh

It was an excellent experience.

Fantastic resort

Kiran Kalmadi

Great Place to stay has all the boxes clicked in terms of ambiance, food, house keeping, cleanliness, pool, beach all.
An excellent room with all basic amenities, excellent house keeping, awesome pool, well maintained private beach. Food was quite delicious too.