Townhouse TR Residence Newtown

Its was good tho i found it at mytrip app ……………………………………………………………………………………………………………………………………………………..

They rang one bell as they arrive at the front entrance. The staff members treats guests with extreme consideration and quickness. This was a really wonderful place to stay.

Fantastic accommodation! the amenities were great.

Faces are friendly, and the atmosphere is cozy. Friendly and inviting.

The vibe is great, and the seating is comfy. Relaxed and comfortable.

Had a wonderful time at this hotel clean rooms and a warm atmosphere highly recommended.

The atmosphere is cozy and the staff was very helpful.

Stay was comfortable. Hospitality was good.

Budget-friendly – the room was clean, the bed was comfy, and the stay was hassle-free.

Very unhygienic room, uncleaned & issue in bathroom tap. No towel & no shower gel no soap kit no bath kit available. Taken extra charge of rs600 for better room but nothing better.

they gives us group floor room which is next to reception,its very crowded and uncomfortable,when i ask him for any upper floor room he asked how much you paid and he just said not available but after that they give room to other customers,i booked room without promo code

Great hospitality! the staff were truly friendly. Everything was perfect, from the room to the amenities.

Quiet and peaceful, perfect for a relaxing getaway positive and enjoyable experience!

The hotel offered great value for money. The hotel's ambiance was so welcoming, and the room felt like a cocoon of comfort.

The service was also very good. The hotel has a nice location, especially the team was so friendly and polite all staff members of hotel were very cooperative and friendly in nature.

Rooms are same as the picture just awesome.. it has a big glass window if you want then you can open that and you can have a awesome view of new town metro and bus stand also with your soft bed😍

First of all during check-in receptionist denied to provide room and told me as per my booking they don’t have any room. I need to upgrade my booking then only they will provide room. After that i paid extra and they provide me the room key. After checked in the room i saw that water licking from ac and directly fall in to the bed wash room also not clean. Entire night i suffered with this problem.

Only advantage of the stay is that it's located at a prime spot amid-st newtown, and the hotel rooms seems somehow maintained. Now let me add the mishaps that we faced during the stay: 1 just after entering the room (no. 303) we notice stains on the comforter and hairs on pillows. One of the pillows doesn't even have a pillow cover. 2 the bathroom knob is broken from outside, which means you cannot close bathroom while not in use. 3 both of the window blinds are torn apart half from top, thus no privacy. 3 we called the reception and requested the staff to change our room, after which they showed us another room which is in worst condition. This we refused. 4 we returned back to our room and asked the staff to change the comforter and pillow covers. He said it's just stain of tea spillage and cannot change it, not even he can arrange the pillow covers. 5 we settled down in the same room as nothing could be arranged. Then we notice there's no towels. We asked again for 2 towels (for 2 people, the staff came back with one used (it was little soaked) towel and said they provide only one towel per room. They won't be able to change the towel either. 5 being clueless about their service, i went for bath with the already soaked towel. Then just after a minute or two there is no water. I called at reception once again and he kept telling me about turning the knob properly, when i kept on stating that there's no water in tank. Finally after wasting energy on debate for 10 mins, they started the pump. 6 this doesn't ends here. They started yelling at us during check-out because we were 15 mins late, and charged 300 for the same. Btw, i expected less from this hotel because the price range was not at all expensive. But expecting "nothing" would be very foolish.