Hotel Zam Zam And Restaurant

This is outside of the city. The services are horrible. The staff hired are all kids and didn’t know basic cleaning and hygiene standards. I asked them to give us the clean door matt and they kept giving us the dusty and dirty. Hot water is way too slow and it took 1 hour to fill a bucket of water. There was dust everywhere in the room. Food was worst. They give food in plastic containers and dirty dishes and glasses. In short, you will find much much more better places in the similar rates.

I booked 2 rooms. I reached the hotel at 11pm. Rooms are not cleaned. Lights was not working in one room. Another one was ok. Bad bedsheet cloth. It was a terrible experience i had.

No electricity, no lift, no proper service, no bath kit/towel, and no breakfast on time. Terrible service never book this hotel again as i was with my family and the experience was not good at all. No thanks

Firstly, there is no restaurant here. They packed food from outside and gave it to us as parcel. Bed sheet/rasai are very dirty. There is no light in bathroom. Tv is not working. There is no hygiene anywhere. It’s totally horrible experience.

Very unprofessional service, breakfast was arranged in another hotel which is 0. 5 km away from the hotel in another hotel. Another hotel was treating us like outsiders taking breakfast at charity, we checked in at 7 pm but the room was not ready, we had to ask for everything like towels, water, soap, and bathroom cleaning -almost everything. The bathroom was dirty, the bucket was in broken condition, the ac was making a lot of noise and water was dripping out of it. Even after informing the hotel manager all the issues - only a few were addressed and no response to the other issue. They are charging for a resort but giving you only room.