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- Hotel Samrat - Guest House, Kolkata
Hotel Samrat
About Property
Hotel Samrat is situated in the beautiful City of Joy, Kolkata. It is located at a distance of 25km from Netaji Subhash Chandra ...Read moreAmenities
- Caretaker
- Restaurant
- Luggage Storage
- Parking
- Seating Area
- Verandah
- + More Amenities
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+91
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Average(236 RATINGS)
New Market Area
9 minutes walk to Esplanade Metro, Kolkata
Change Dates and Guest(s)
Check-in: 1 PM | Check-out: 12 PM
Check-in date
Check-out date
Rooms, Guests
Hotel Samrat Location
Location rated 3.9 by guests
What guests said
Guests frequently praised the property's location as excellent, highlighting its proximity to the esplanade metro station, markets, and key city attractions. Many noted that it provides good transportation access, making it ideal for both business and leisure travelers. Additionally, the vibrant surroundings appealed to visitors seeking convenience and accessibility during their stay.
Property Rules at Hotel Samrat
Check-in: 1 PM Check-out: 12 PM
- Primary Guest should be atleast 18 years of age.
- Groups with only male guests are not allowed at this property
- Passport, Aadhaar and Driving License are accepted as ID proof(s)
- Pets are not allowed
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Hotel Samrat Photos by Guests
User Rating & Reviews
- everyone
- solo
- family
- business
- group
- couple
Average
236 Ratings
Last 10 Customer Ratings (Latest First)
- 2
- 3
- 2
- 1
- 1
- 3
- 1
- 2
- 2
- 1
Reviews Summary
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Guests appreciate the excellent location of the property near Esplanade metro station and local markets, making it convenient for sightseeing and transportation. While some mention the helpful staff, cleanliness and maintenance issues dominate reviews. Many highlight unclean rooms, faulty AC, and poor service. Overall, location is the standout feature, though many express disappointment with the property’s condition and amenities.
1.0
Terrible Stay
sumit k.
solo
soloThe room was not cleaned. Located near esplanade metro station. But, staffs are rude. They denied giving room if it is booked
Room: Ac Double Room
Hotel Samrat has replied on Sun Aug 03 11:42:18 IST 2025
Dear Sir, Thank you for your feedback. We're very sorry to hear about your experience and sincerely apologize for the inconvenience caused. Cleanliness and respectful service are top priorities for us, and it's clear we fell short during your stay. We are investigating the issue regarding room availability and staff behavior to ensure this does not happen again. Your feedback is important, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to serve you better in the future. Warm regards, Hotel Samrat
1.0
Terrible Stay
sounak p.business
businessOne of worst hotel i have ever seen in my life. Uncleaned room, smell of toilet dirty beds. More things
Room: Ac Double Room
Hotel Samrat has replied on Sun Aug 03 11:44:47 IST 2025
Dear Sir , We’re truly sorry to hear about your disappointing experience. Cleanliness and guest comfort are extremely important to us, and we deeply regret that your room did not meet expected standards. Your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action. We take such concerns seriously and are committed to improving. Thank you for bringing this to our attention. We hope you’ll consider giving us another chance in the future to provide you with a much better stay. Warm regards, Hotel Samrat
2.0
Dirty place. Never book this place
kashi.business
businessMost dirtiest place i have ever come across, damp unclean smelly dirty place. They have audacity to put such a pathetic stay on mmt. Please review the properties before you make the travellers suffer.
Room: Ac Double Room
1.0
Not good
sudhir k.couple
I booked an ac room. They provide me a room with faulty ac and with a terrible interior
Room: Ac Double Room
3.0
Average
aalok j.business
The photo and reality is completely different. It's very deceiving. We stayed for 2 nights, room is average, blanket and cot is average. At 5am noise of someone hitting the wall is constant. Room is pretty average
Room: Ac Double Room
2.0
Room was not good
sanat.family
I booked 2 room 4 people double bed. But we got 1 room is good another room was first floor it was very bed.
Room: Ac Double Room
1.0
Dirty
shirsendu b.business
businessPoop floating in the toilet, power cuts and invasive questions from manager
Room: Ac Double Room
4.0
Good
kishor k.business
Everything is good also good service
Room: Ac Double Room
1.0
Terrible Stay
vineet j.
so dirty room....unhigenic bedsheet and blanket....a.c not working 🦟 irritating over all very poor. ok
Room: Ac Double Room
3.0
Room
jyotirmoy.family
Room rent iss too high room clean do not well otherwise hotel staff is good
Room: Ac Double Room
2.0
Poor Stay
mohammed.
Bad experience because according to budget the roon wasn’t good and only one room was available there.
Room: Ac Double Room
3.0
Average Stay
sounak s.
Manager not polite, room big but not so clean. Tariff higher in mmt than hotel.
Room: Ac Double Room
5.0
Its good
santosh k.
It was very easy threw make my trip, it is making journey easy.
Room: Ac Double Room
4.0
Worth for solo, easy convenience of shopping
selliah n.solo
Good, improve bedsheets change
Room: Ac Double Room
1.0
Location was good
sumanta k.family
Old receptionist was very rude in behaviour. They don't provide anything to outsider. They don't provide cutlery, poor bathroom, ac doesn't work, these are the problems i faced with my family
Room: Ac Double Room
5.0
Excellent Stay
sanjeeb p.
Nice
Room: AC TRIPLE BED ROOM
4.0
No food and hygiene not upto the mark, safety no issues.
arup r.family
No food was available bed was not properly clean.
Room: Ac Double Room
1.0
Not good servicinh
aadesh r.couple
Very bad condition badroom, dirty bedsheet, pillow and conditions bed is not good
Room: AC TRIPLE BED ROOM
3.0
Room rate
trishna d.family
Room rate as per location is cheap but the rooms were not that good. Washroom also wad having water clogged.
Room: AC TRIPLE BED ROOM
1.0
location good, but not at all hygiene and safe
saikat m.solo
solopathetic condition, room condirion very bad
Room: Ac Double Room
