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Hotel Samrat

Hotel Samrat
hotel image
hotel image

About Property

Hotel Samrat is situated in the beautiful City of Joy, Kolkata. It is located at a distance of 25km from Netaji Subhash Chandra ...Read more

Amenities

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+91

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2.4
Average(236 RATINGS)
New Market Area

New Market Area

9 minutes walk to Esplanade Metro, Kolkata

Change Dates and Guest(s)

Check-in: 1 PM | Check-out: 12 PM

Check-in date
Check-out date
Rooms, Guests

Hotel Samrat Location

location iconLocation rated 3.9 by guests

What guests said

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Guests frequently praised the property's location as excellent, highlighting its proximity to the esplanade metro station, markets, and key city attractions. Many noted that it provides good transportation access, making it ideal for both business and leisure travelers. Additionally, the vibrant surroundings appealed to visitors seeking convenience and accessibility during their stay.

Property Rules at Hotel Samrat

Check-in: 1 PM Check-out: 12 PM
  • Primary Guest should be atleast 18 years of age.
  • Groups with only male guests are not allowed at this property
  • Passport, Aadhaar and Driving License are accepted as ID proof(s)
  • Pets are not allowed
  • Must Read Rules
  • Guest Profile
  • Guest Profile (Hourly)

Hotel Samrat Photos by Guests

User Rating & Reviews

  • everyone
  • solo
  • family
  • business
  • group
  • couple
2.4
Average

236 Ratings

excellent
9%
very good
14%
average
17%
poor
26%
bad
33%

Last 10 Customer Ratings (Latest First)

  • 2
  • 3
  • 2
  • 1
  • 1
  • 3
  • 1
  • 2
  • 2
  • 1

Rating Categories

  • Location3.9
  • Cleanliness2.3
  • Room2.2
  • Value For Money2.6
  • Food2.7
  • Facilities2.4
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We are using generative AI to show you summarised user review

Reviews Summary

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Guests appreciate the excellent location of the property near Esplanade metro station and local markets, making it convenient for sightseeing and transportation. While some mention the helpful staff, cleanliness and maintenance issues dominate reviews. Many highlight unclean rooms, faulty AC, and poor service. Overall, location is the standout feature, though many express disappointment with the property’s condition and amenities.

1.0

Terrible Stay

sumit k.loyalty-iconsolo

The room was not cleaned. Located near esplanade metro station. But, staffs are rude. They denied giving room if it is booked

Travel Month: May 2024

Room: Ac Double Room

Hotel Samrat has replied on Sun Aug 03 11:42:18 IST 2025

Dear Sir, Thank you for your feedback. We're very sorry to hear about your experience and sincerely apologize for the inconvenience caused. Cleanliness and respectful service are top priorities for us, and it's clear we fell short during your stay. We are investigating the issue regarding room availability and staff behavior to ensure this does not happen again. Your feedback is important, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to serve you better in the future. Warm regards, Hotel Samrat

1.0

Terrible Stay

sounak p.loyalty-iconbusiness

One of worst hotel i have ever seen in my life. Uncleaned room, smell of toilet dirty beds. More things

Travel Month: Feb 2024

Room: Ac Double Room

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Hotel Samrat has replied on Sun Aug 03 11:44:47 IST 2025

Dear Sir , We’re truly sorry to hear about your disappointing experience. Cleanliness and guest comfort are extremely important to us, and we deeply regret that your room did not meet expected standards. Your feedback has been shared with our housekeeping and maintenance teams for immediate review and corrective action. We take such concerns seriously and are committed to improving. Thank you for bringing this to our attention. We hope you’ll consider giving us another chance in the future to provide you with a much better stay. Warm regards, Hotel Samrat

2.0

Dirty place. Never book this place

kashi.loyalty-iconbusiness

Most dirtiest place i have ever come across, damp unclean smelly dirty place. They have audacity to put such a pathetic stay on mmt. Please review the properties before you make the travellers suffer.

Travel Month: Dec 2023

Room: Ac Double Room

1.0

Not good

sudhir k.couple

I booked an ac room. They provide me a room with faulty ac and with a terrible interior

Travel Month: Dec 2023

Room: Ac Double Room

3.0

Average

aalok j.business

The photo and reality is completely different. It's very deceiving. We stayed for 2 nights, room is average, blanket and cot is average. At 5am noise of someone hitting the wall is constant. Room is pretty average

Travel Month: Nov 2023

Room: Ac Double Room

2.0

Room was not good

sanat.family

I booked 2 room 4 people double bed. But we got 1 room is good another room was first floor it was very bed.

Travel Month: May 2023

Room: Ac Double Room

1.0

Dirty

shirsendu b.loyalty-iconbusiness

Poop floating in the toilet, power cuts and invasive questions from manager

Travel Month: May 2023

Room: Ac Double Room

4.0

Good

kishor k.business

Everything is good also good service

Travel Month: Apr 2023

Room: Ac Double Room

1.0

Terrible Stay

vineet j.

so dirty room....unhigenic bedsheet and blanket....a.c not working 🦟 irritating over all very poor. ok

Travel Month: Apr 2023

Room: Ac Double Room

3.0

Room

jyotirmoy.family

Room rent iss too high room clean do not well otherwise hotel staff is good

Travel Month: Apr 2023

Room: Ac Double Room

2.0

Poor Stay

mohammed.

Bad experience because according to budget the roon wasn’t good and only one room was available there.

Travel Month: Mar 2023

Room: Ac Double Room

3.0

Average Stay

sounak s.

Manager not polite, room big but not so clean. Tariff higher in mmt than hotel.

Travel Month: Mar 2023

Room: Ac Double Room

5.0

Its good

santosh k.

It was very easy threw make my trip, it is making journey easy.

Travel Month: Mar 2023

Room: Ac Double Room

4.0

Worth for solo, easy convenience of shopping

selliah n.solo

Good, improve bedsheets change

Travel Month: Feb 2023

Room: Ac Double Room

1.0

Location was good

sumanta k.family

Old receptionist was very rude in behaviour. They don't provide anything to outsider. They don't provide cutlery, poor bathroom, ac doesn't work, these are the problems i faced with my family

Travel Month: Jan 2023

Room: Ac Double Room

5.0

Excellent Stay

sanjeeb p.

Nice

Travel Month: Jan 2023

Room: AC TRIPLE BED ROOM

4.0

No food and hygiene not upto the mark, safety no issues.

arup r.family

No food was available bed was not properly clean.

Travel Month: Jan 2023

Room: Ac Double Room

1.0

Not good servicinh

aadesh r.couple

Very bad condition badroom, dirty bedsheet, pillow and conditions bed is not good

Travel Month: Jan 2023

Room: AC TRIPLE BED ROOM

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3.0

Room rate

trishna d.family

Room rate as per location is cheap but the rooms were not that good. Washroom also wad having water clogged.

Travel Month: Dec 2022

Room: AC TRIPLE BED ROOM

1.0

location good, but not at all hygiene and safe

saikat m.loyalty-iconsolo

pathetic condition, room condirion very bad

Travel Month: Sep 2022

Room: Ac Double Room

Hotel Samrat Other Details

Questions & Answers - When Booking Hotel Samrat

Q: Any options for booking on partner website?

A:

You can explore Hotel Samrat on our partner website www.goibibo.com

Q: How many types of rooms are available at Hotel Samrat in Kolkata?

A: At Hotel Samrat , we offer 3 room types tailored to meet the needs of every traveler. Check detailed room features, images, and the latest availability. Each room is designed to make your stay unforgettable.

Q: What are the customer ratings for Hotel Samrat ?

A: The overall rating for Hotel Samrat stands at 2.4 out of 5, as reviewed by 236 guests on MakeMyTrip. You can explore in-depth guest reviews and browse through photos shared by visitors directly on the MakeMyTrip platform.

Q: How far is Hotel Samrat from the city center ?

A: From City Center its 15.7 kms away.

Q: What are the Check-In and Check-Out times of Hotel Samrat , Kolkata?

A: Check-In Time: 1 PM
Check-Out Time: 12 PM. Early check-ins and late check-outs are subject to availability

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Planning to Book Hotel Samrat ? Get inspired by Popular Reviews

Its good

Santosh Kumar Mishra

5

It was very easy threw make my trip, it is making journey easy.

No food and hygiene not upto the mark, safety no issues.

Arup Ratan Konar

4

No food was available bed was not properly clean.

Excellent Stay

sanjeeb panda

5

Nice

Worth for solo, easy convenience of shopping

Selliah Nagalingam Jayaram

4

Good, improve bedsheets change

Good

Kishor Keshri

4

Everything is good also good service

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