The property has mixed reviews from guests. While some appreciated the stunning mountain views and the polite behavior of the staff, others complained about the poor maintenance of the property. Several guests reported issues with cleanliness, including dirty bedsheets, unclean washrooms, and a suffocating smell in the rooms. Some guests also mentioned that the property did not have a functional kitchen or room service. However, a few guests found the location perfect with good parking facilities and supportive housekeeping.