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You are booking hotel for more than 90 days
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- SAI Leela Residency - Hotel, Matheran
SAI Leela Residency
About Property
Situated in Matheran, untouched, unspoiled and unbelievably tranquil, this popular tourist hill station in Maharashtra is a grea ...Read moreAmenities
- Parking
- Housekeeping
- Room Service
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Average(12 RATINGS)
Kasturba Road
About a minute walk to Matheran Railway Station
Change Dates and Guest(s)
Check-in: 11 AM | Check-out: 9 AM
Check-in date
Check-out date
Rooms, Guests
SAI Leela Residency Location
Location rated 3.4 by guests
What guests said
Guests appreciated the property's proximity to the railway station and Matheran station, highlighting it as a plus for accessibility. However, issues with locating the property and communication barriers were frequently noted, with around 20% mentioning confusion regarding reception and contact details. Overall, while the location offers convenience, guests faced challenges in coordination upon arrival.
Property Rules at SAI Leela Residency
Check-in: 11 AM Check-out: 9 AM
- Primary Guest should be atleast 18 years of age.
- Groups with only male guests are not allowed at this property
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Outside food is not allowed
- Smoking within the premises is not allowed
Couple/Bachelor RulesUnmarried couples allowed. Local ids are allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
User Rating & Reviews
- everyone
- couple
- family
Average
12 Ratings
Last 10 Customer Ratings (Latest First)
- 1
- 1
- 1
- 3
- 1
- 2
- 5
- 5
- 5
- 5
Review Summary
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- Room quality was poor with unpleasant odors and issues with cleanliness.
- The alleged property did not match the advertised pictures or description.
- Difficulties arose with staff availability and coordination, causing delays in room allocation.
- Some guests appreciated the nearby railway station and had decent experiences with staff and food.
1.0
Horrible stay
yogesh s.
Booked for Sai Leela but there is no hotel in Matheran by this name. Room was stinking, bed sheet was stinking, blanket was stinking. When asked to change they didn't have replacement for anything whether blanket, towel or bed sheet. Room was full of insects. So called room boy misbehaved and said "itne paise me jaan loge kya, don't complain me speak to your online booking agent". Most horrible experience. Don't know why they don't provide option of zero rating. Wish to rate below zero.
Room: Deluxe non AC
1.0
Worst experience of stay
anurag s.
couple
coupleThe pictures shown in the add are wrong. It's not a hotel. It's just a room which a family give on rent. Had worst experience there. Bathroom doesn't have hot water no ventilation. The dustbin was not cleaned after last stay and the blanket had hole in it . Don't ever stay in this place.
Room: Deluxe non AC
3.0
Service was not good
ganesh.couple
If you face any problem there is no one locally to attend you need to call than person visit. AC was not working got resolved after 3-4 hours and next day morning AC has been shutdown by owner.
Room: Ac Family Room
1.0
Never book this hotel
sourabh.family
Never book this hotel worst experience The facilities were poor and no staff or attendant to attend to any of our need, the phone number given on the website belongs to a third person who gives fake advice and suggestion.
Room: Ac Family Room
2.0
The contact number of the
pratik.couple
The number and the name given by MMT was not recognized and even I was having my the Code and the Hotel name and everything in email as well as Hardcopy but they did not allow me and said I will have to make them. Contact the person which took 4 to 5 hrs and then the room was allotted to me .. Rooms were good and location as well but its was just coordination that was missing ...
Room: Non Ac Deluxe
5.0
Awesome experience in this room, Great
kishor.couple
Awesome experience in this room, Great service and food is good, near to Matheran station ... Staff management is very much friendly. As compare to other hotel .. But toy train is not working .. But. Great experience in this hotel
Room: Non Ac Family Room
5.0
Clean Hotel and supported hotel staff
ajay b.family
It had big garden with many games. Food was good and both veg non veg options were available... I would recommend this to all visitors nice experience... Rooms were clean and hotel staff was supported...
Room: Ac Family Room
5.0
Excellent
ravina r.couple
This journey was one of my coolest journeys with my family and friends. The hotel was very impressive and was near railway station. Rooms were very clean and staff was supportive. Food was also very tasty. Nice experience.
Room: Ac Family Room
5.0
Good
kapil k.couple
This was good trip with family and friends. Hotel was good and was near railway station. Rooms were clean and hotel staff was supportive. It had big garden with many games. Food was good. I would recommended this to all visitors. Nice experience.
Room: Ac Family Room
5.0
Good
raju h.couple
This was good trip with family and friends. Hotel was good and was near railway station. Rooms were clean and hotel staff was supportive. It had big garden with many games. Food was good. Nice Experience
Room: Ac Family Room
1.0
Worst experience ever
aaliya s.couple
Didn't able to find the hotel only complete waste of money all my money got waste contact num given in the profile of hotel ia wrong worst experience ever... Complete waste of money time and energy i'll recommend not to book this hotel.
Room: Non Ac Deluxe
