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- Home
- Hotels in India
- Haridwar
- 3 Star Hotel in Haridwar
- Oaktel Hotel Grand Shiva Near ganga ghat, Haridwar
Oaktel Hotel Grand Shiva Near ganga ghat
About Property
Experience the city of Haridwar while staying at this hotel which features a restaurant, a banquet hall, Wi-Fi & tours. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Restaurant
- Jungle Safari
- Lounge
- + More Amenities
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+91
Deluxe AC Room With Complimentary Mineral Water.
Fits 2 Adults
Free Cancellation till check-in100% RefundNOWPay ₹011 Nov11:59 PM12 Nov12:29 PMCheck-in
₹ 4,000Per Night:
₹ 1,759
Good(461 RATINGS)
Jwalapur
5.9 km drive to Har Ki Pauri
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Check-in: 12:30 PM | Check-out: 11 AM
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Premium AC Room With Complimentary Tea coffee machine, Mineral Water And Wi-Fi.
225 sq.ft (21 sq.mt)
1 King Bed
1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Mineral Water - additional charge
- Daily Housekeeping
- Bathroom
- In-room Dining
Room With Free Cancellation
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₹ 4,500
₹ 1,979
+₹ 245 taxes & fees Per Night
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4 Room Types
- Free Cancellation
- Breakfast Included
- Breakfast & Lunch/Dinner Included
- All Meals Included
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Deluxe AC Room With Complimentary Mineral Water.
- 144 sq.ft (13 sq.mt)
City View- 1 King Bed
- 1 Bathroom
- Wi-Fi
- Mineral Water - additional charge
- Daily Housekeeping
- Bathroom
- In-room Dining
- Laundry Service
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Free Cancellation till check-in
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12 Nov12:29 PM
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₹ 4,000
₹ 1,759
+₹ 218 taxes & fees Per Night
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Room With Free Cancellation | Breakfast only
Free BreakfastBook with ₹0 Payment
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Free Cancellation till check-in
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₹ 5,800
₹ 2,550
+₹ 316 taxes & fees Per Night
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Room With Free Cancellation | Breakfast + Lunch/Dinner
- Free Breakfast
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₹ 6,800
₹ 2,990
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Premium AC Room With Complimentary Tea coffee machine, Mineral Water And Wi-Fi.
- 225 sq.ft (21 sq.mt)
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Mineral Water - additional charge
- Daily Housekeeping
- Bathroom
- In-room Dining
Room With Free Cancellation
Book with ₹0 Payment
Pay before 11 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
100% Refund
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Pay ₹011 Nov11:59 PM
12 Nov12:29 PM
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₹ 4,500
₹ 1,979
+₹ 245 taxes & fees Per Night
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Room With Free Cancellation | Breakfast only
- Free Breakfast
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Free Cancellation till check-in
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₹ 5,625
₹ 2,473
+₹ 306 taxes & fees Per Night
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Room With Free Cancellation | Breakfast + Lunch/Dinner
- Free Breakfast
- Free Lunch Or Dinner
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Free Cancellation till check-in
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₹ 6,075
₹ 2,671
+₹ 331 taxes & fees Per Night
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Room With Free Cancellation | Breakfast + Lunch + Dinner
- Free Breakfast
Free Lunch
Free DinnerBook with ₹0 Payment
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Free Cancellation till check-in
Cancellation Policy
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₹ 7,200
₹ 3,166
+₹ 393 taxes & fees Per Night
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Royal AC Room With Complimentary Tea coffee machine, Mineral Water And Wifi.
- 289 sq.ft (27 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Iron/Ironing Board
- Wi-Fi
- Mineral Water - additional charge
- Daily Housekeeping
- Bathroom
- In-room Dining
Room With Free Cancellation
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Free Cancellation till check-in
Cancellation Policy
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12 Nov12:29 PM
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₹ 7,000
₹ 3,078
+₹ 382 taxes & fees Per Night
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Room With Free Cancellation | Breakfast only
- Free Breakfast
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₹ 7,700
₹ 3,386
+₹ 420 taxes & fees Per Night
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Room With Free Cancellation | Breakfast + Lunch/Dinner
- Free Breakfast
- Free Lunch Or Dinner
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Free Cancellation till check-in
Cancellation Policy
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₹ 8,400
₹ 3,694
+₹ 458 taxes & fees Per Night
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Room With Free Cancellation | Breakfast + Lunch + Dinner
- Free Breakfast
- Free Lunch
- Free Dinner
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Free Cancellation till check-in
Cancellation Policy
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12 Nov12:29 PM
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₹ 10,150
₹ 4,462
+₹ 553 taxes & fees Per Night
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Family Suite With Dining Table ,Tea coffee machine, Mineral Water And Wi-Fi.
- 308 sq.ft (29 sq.mt)
- City View
- 1 King Bed
- 1 Bathroom
- Study Room
- Heater
- Air Conditioning
- Iron/Ironing Board
- Smoking Room
- Air Purifier
Room With Free Cancellation
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Pay before 11 Nov, 11:59 PM IST to avoid auto-cancellation
Free Cancellation till check-in
Cancellation Policy
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12 Nov12:29 PM
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₹ 10,000
₹ 4,396
+₹ 545 taxes & fees Per Night
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Room With Free Cancellation | Breakfast + Lunch + Dinner
- Free Breakfast
- Free Lunch
- Free Dinner
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Free Cancellation till check-in
Cancellation Policy
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₹ 13,200
₹ 4,818
+₹ 1,705 taxes & fees Per Night
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Room With Free Cancellation | Breakfast only
- Free Breakfast
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Free Cancellation till check-in
Cancellation Policy
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12 Nov12:29 PM
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₹ 11,500
₹ 5,056
+₹ 627 taxes & fees Per Night
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Room With Free Cancellation | Breakfast + Lunch/Dinner
- Free Breakfast
- Free Lunch Or Dinner
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Free Cancellation till check-in
Cancellation Policy
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12 Nov12:29 PM
Check-in
₹ 12,500
₹ 5,495
+₹ 682 taxes & fees Per Night
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Oaktel Hotel Grand Shiva Near ganga ghat Location
Location rated 3.4 by guests
What guests said
Guests appreciated the property’s prime location on the main road, making it convenient for accessing local transportation and markets. It is situated close to key spots like Har Ki Pauri and the railway station, enhancing the overall travel experience. Many reviews highlighted the easy commute to attractions and availability of parking, which adds to the property's appeal.
Property Rules at Oaktel Hotel Grand Shiva Near ganga ghat
Check-in: 12:30 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Aadhaar, Driving License and Passport are accepted as ID proof(s)
- Must Read Rules
- Guest Profile
- Guest Profile (Hourly)
Oaktel Hotel Grand Shiva Near ganga ghat Photos by Guests
- +85 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Good
461 Ratings, 226 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 4
- 4
- 3
- 5
- 3
- 1
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- 4
Reviews Summary
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Guests appreciate the polite staff and spacious property, ideally located near exam centers and main roads. However, many reviews highlight poor cleanliness standards, maintenance issues like malfunctioning ACs and lifts, and the presence of bugs. Room service is often slow, with limited dining options and hygiene concerns raised about the bathrooms. Overall, the property shows potential but needs significant improvements in upkeep and service.
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Latest first
1.0
Terrible Stay
kunwar.family
it's very bed experience , room is not maintain even room service is not good I am not happy with may may triple
Room: Deluxe AC Room With Complimentary Mineral Water.
4.0
Good Stay
vijay k.
The hotel was good and the staff were polite. The room was also well as expected. AC was working well. But there are bugs i.e. cockroach. The best part is near to my exam centre. And I stay from evening 8 to 7 morning only. Not enjoyed much there. Overall experience was good. And I suggest best to stay there.
Room: Deluxe AC Room With Complimentary Mineral Water.
3.0
Good Room but Poor Cleanliness & Rude Staff
bad b.couple
The room was good for the price, but the overall experience was not up to the mark. The staff was rude and food quality was average. The main issue was cleanliness – the washroom WC had visible urine stains. When I requested cleaning, the housekeeping staff came without proper supplies (only a WC brush and acid). They claimed the stains were permanent, but being from a hospitality background, I cleaned them myself with just water – which clearly shows the cleaning standards are not maintained. Proper training and supervision are highly needed.
Room: Deluxe AC Room With Complimentary Mineral Water.
1.0
Terrible Stay
manish g.solo
very poor services no dental kit available water also not available in the bathroom TV not in working condition
Room: Deluxe AC Room With Complimentary Mineral Water.
2.0
Poor Stay
vayalpadu a.family with 1 kid
room are not pleasant fungus smell is coming because of poor ventilation and poor maintenance the door was not opening, you need huge muscle power to open the door room are not pleasant fungus smell is coming because of poor ventilation and poor maintenance the door was not opening, you need huge muscle power to open the door water is leaking from shower whenever you turns the water tap on, water leaks from shower
Room: Deluxe AC Room With Complimentary Mineral Water.
4.0
Good Stay
kamendra s.family with 2 kids
hotel is little old, staff is friendly though they take time to arrange for the kettle but arranged it. food cost is much higher hotel is little old, staff is friendly though they take time to arrange for the kettle but arranged it. food cost is much higher.
Room: Deluxe AC Room With Complimentary Mineral Water.
3.0
Average Stay
shivraj d.family
The photos and the actual quality of rooms doesn’t match . 3 out of four rooms where without windows the blankets and towels were not up To the mark.
Room: Deluxe AC Room With Complimentary Mineral Water.
5.0
Excellent Stay
vikas.
Nice hotel
Room: Deluxe AC Room With Complimentary Mineral Water.
3.0
Average Stay
sheikh s.solo
Hotel Oaktel Grand Shiva is spacious but poor in maintenance activities. Found bugs inside the bedroom. Although it is at a very good location, can't take credit away from the staff which is good, humble and cooperative. They need to just improve aesthetics, interiors and maintenance and my god Lift is always in shambles. Hotel Oaktel Grand Shiva is spacious but poor in maintenance activities. Found bugs inside the bedroom. Although it is at a very good location, can't take credit away from the staff which is good, humble and cooperative. They need to just improve aesthetics, interiors and maintenance and my god Lift is always in shambles.
Room: Deluxe AC Room With Complimentary Mineral Water.
Oaktel Hotel Grand Shiva Near ganga ghat
Dear Guest, Thank you for sharing your valuable feedback following your recent stay at Oaktel Hotel Grand Shiva. We truly appreciate your kind words about our location and especially our staff — your recognition of their humble and cooperative nature means a lot to us. We sincerely regret the inconvenience you faced regarding the maintenance issues, particularly the presence of bugs and the condition of the lift. Please accept our heartfelt apologies for falling short of your expectations in these areas. We take cleanliness, aesthetics, and upkeep very seriously, and your feedback has already been shared with our housekeeping and maintenance teams for immediate corrective action. Our team is committed to continuous improvement, and we assure you that steps are being taken to enhance the overall guest experience. We hope to have the opportunity to welcome you back again and serve you better in the near future. Warm regards, Management Team Oaktel Hotel Grand Shiva
1.0
Terrible Stay
harsh s.business
Pathetic hotel, very unhygienic rooms A not working , fan making noise, slow service, please never book this hotel even if you get a complimentary stay.
Room: Deluxe AC Room With Complimentary Mineral Water.
Oaktel Hotel Grand Shiva Near ganga ghat
Dear Guest, We’re truly sorry to hear about your experience and sincerely apologize for the discomfort you faced during your stay with us. Your feedback regarding room hygiene, air conditioning, fan noise, and service delays is deeply concerning and certainly not reflective of the standards we strive to maintain. We understand your frustration, and we regret that we failed to provide the experience you expected. Please be assured that immediate steps are being taken to address these issues with our housekeeping and maintenance teams. Guest satisfaction is our top priority, and your comments are helping us improve. We hope you will give us another opportunity in the future to serve you better and restore your confidence in our hospitality. Warm regards, Management Team Oaktel Hotel Grand Shiva
2.0
Poor Stay
shubham k.couple
hotel rooms are not maintained, service is very slow or we can say that very poor.. food is not up to mark
Room: Premium AC Room With Complimentary Tea coffee machine, Mineral Water And Wi-Fi.
Oaktel Hotel Grand Shiva Near ganga ghat has replied on Wed Jul 16 15:34:07 IST 2025
Dear Guest, Thank you for your feedback. We're truly sorry to hear that your experience did not meet expectations, particularly regarding room maintenance, service speed, and food quality. Your concerns have been noted and shared with the respective teams to take immediate corrective action. We value your input and hope to have the opportunity to provide you with a much-improved experience in the future. Warm regards, Team Oaktel Hotel Grand Shiva
2.0
Poor Stay
devendra s.family with 2 kids
Because hotel facility not fulfilled as per mentioned in makemytrip e.g Kid Play Area& Kid Zone , etc and room was not good only Ok (same room was available in other hotel with less price ) and bathroom was not good and Pohe, Sandwich, Upma, Aaloo Paratha were same menu in continue two days.(breakfast is Ok). Hotel is Ok
Room: Premium AC Room With Complimentary Tea coffee machine, Mineral Water And Wi-Fi.
Oaktel Hotel Grand Shiva Near ganga ghat has replied on Wed Jul 16 15:34:37 IST 2025
Dear Guest, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience caused due to unmet expectations regarding the listed facilities, room quality, and breakfast variety. Your comments are extremely valuable and have been shared with the concerned departments to ensure improvements. We're glad to know you found some aspects satisfactory and hope to provide a better and more fulfilling experience on your next visit. Warm regards, Team Oaktel Hotel Grand Shiva
1.0
Terrible Stay
rajiv k.family with 1 kid
very poor room and room service,insde room concrotch ans mosquito. we have informed to hotel but denied service. pls we wants informed to all pls dont book this hotel , totally wastage of money....we stayed with family. poor food test
Room: Premium AC Room With Complimentary Tea coffee machine, Mineral Water And Wi-Fi.
Oaktel Hotel Grand Shiva Near ganga ghat has replied on Wed Jul 16 15:35:06 IST 2025
Dear Guest, We are truly sorry to hear about your unpleasant experience during your stay. Please accept our sincere apologies for the issues you faced related to room cleanliness, pests, poor service response, and food quality. We understand how disappointing this must have been, especially while traveling with family. Your feedback has been taken very seriously and shared with the concerned teams for immediate action. We are committed to improving our standards and truly hope we get a chance to serve you better in the future. Warm regards, Team Oaktel Hotel Grand Shiva
5.0
Best service…………………………..::::::…………………………………………………………………………………………………………………..
naranbhai b.family with 4 kids
Best hotel value for money……………………………………………………………………..:::::::::::::::::::::……………………………………………………………..
Room: Royal AC Room With Complimentary Tea coffee machine, Mineral Water And Wifi.
Oaktel Hotel Grand Shiva Near ganga ghat has replied on Thu Jun 12 15:17:05 IST 2025
Dear Guest, Thank you so much for your kind words and for rating us as the best hotel with great value for money! We’re delighted to know you had a pleasant experience with us. Your satisfaction is our top priority, and it’s always encouraging to hear that our efforts are appreciated. We look forward to welcoming you back soon for another comfortable stay. Warm regards, Team Hotel Grand Shiva
3.0
Average Stay
amar k.family with 2 kids
hotel bhara se sunder hai Lakin room 3 star ke hisab ki nahi service me poor hai breakfast not good staf on foods not responding properly.
Room: Deluxe AC Room With Complimentary Mineral Water.
Oaktel Hotel Grand Shiva Near ganga ghat has replied on Thu Jun 12 15:17:46 IST 2025
Dear Guest, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet your expectations. While we’re glad you found the exterior of the hotel impressive, we regret that the room quality, service, and breakfast did not reflect a 3-star standard. We also apologize for any lack of responsiveness from our staff in the dining area. Please be assured that we are taking your comments seriously and have shared them with the concerned departments to make the necessary improvements. We hope you will give us another opportunity in the future to serve you better. Warm regards, Team Hotel Grand Shiva
2.0
Poor Stay
raman k.solo
services which they had indicating the portal are not matching with actual. Services offered are very poor and very late even served after .30 to .45 minutes when I asked for cool water. Even glasses are not provided in the room. When asked , provided after .30 minutes. Asked for shampoo in the bathroom. when provided only soap cake . I argued for same but they never provided shampoo. There breakfast is horrible. I stayed number of times but there standerd has been reduced
Room: Premium AC Room With Complimentary Tea coffee machine, Mineral Water And Wi-Fi.
Oaktel Hotel Grand Shiva Near ganga ghat
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and delay you experienced during your recent stay. It’s disheartening to hear that the services mentioned on the portal did not match your expectations, and that basic requests like water, glasses, and toiletries were not fulfilled promptly. We also regret that the breakfast quality and overall service standards did not meet your expectations — especially as a returning guest who has stayed with us multiple times in the past. Your feedback has been escalated to the management and relevant teams for immediate review. We are taking corrective measures to ensure faster service, better coordination, and consistency in guest experience moving forward. We genuinely appreciate your continued trust and hope to have the opportunity to serve you better in your next visit. Warm regards, Team Hotel Grand Shiva
2.0
Poor Stay
arpan p.family with 1 kid
All services are poor
Room: Deluxe AC Room With Complimentary Mineral Water.
Oaktel Hotel Grand Shiva Near ganga ghat has replied on Thu Jun 12 15:19:25 IST 2025
All services are poor
1.0
Terrible Stay
niranjan d.family with 1 kid
verry terrible experience we have seen in this hotel... khali dikhane me photo acha hai baki sab bakwas.. they are not proper staff. infraa poora tuta huabasin kharab toilet not proper. our even stadf to rtna ghatiya ki pucho mat... hotel ke nam pe dhabba tha
Room: Royal AC Room With Complimentary Tea coffee machine, Mineral Water And Wifi.
Oaktel Hotel Grand Shiva Near ganga ghat has replied on Wed Jul 16 15:36:56 IST 2025
Dear Guest, We are truly sorry to hear about your disappointing experience. We deeply regret that the condition of the infrastructure, facilities, and service did not meet your expectations. This is certainly not the standard we strive to maintain. Your feedback has been taken seriously and shared with the relevant teams for immediate improvement. We sincerely apologize for the inconvenience caused and appreciate you bringing these issues to our attention. We hope to have an opportunity in the future to provide you with a much better experience. Warm regards, Team Oaktel Hotel Grand Shiva
1.0
Terrible Stay
deepak t.family with 2 kids
Poor hospitality, no order duration washroom not hygiene
Room: Premium AC Room With Complimentary Tea coffee machine, Mineral Water And Wi-Fi.
Oaktel Hotel Grand Shiva Near ganga ghat has replied on Wed Jul 16 15:37:31 IST 2025
Dear Guest, We sincerely apologize for the inconvenience you experienced during your stay, especially regarding hospitality, service delays, and washroom hygiene. This is not the standard we aim to deliver, and your feedback has been shared with the concerned departments for immediate attention. We appreciate you bringing these matters to our notice and hope to have the chance to serve you better in the future. Warm regards, Team Oaktel Hotel Grand Shiva
1.0
poor and unhygienic stay at Grand Shiva. Not advisable to sta
dhruv a.solo
Unhygienic. Cockroaches crawling on the bed, floors, washroom and tables. On requesting room change, the staff won't respond.
Room: Deluxe AC Room With Complimentary Mineral Water.
Oaktel Hotel Grand Shiva Near ganga ghat has replied on Wed Jul 16 15:37:52 IST 2025
Dear Guest, We are extremely sorry to hear about the unhygienic conditions you experienced, including the presence of cockroaches and the lack of response to your room change request. This is far below the standards we aim to maintain, and we deeply regret the inconvenience caused. Your feedback has been escalated to our housekeeping and front office teams for urgent corrective action. We truly value your input and hope to have a chance in the future to provide you with a much-improved experience. Warm regards, Team Oaktel Hotel Grand Shiva
