The Beacon Hotel Vadodara

The Beacon Hotel Vadodara has replied on Mon Sep 29 20:01:58 IST 2025

Dear Prashant Solanki, We appreciate you taking the time to share your experience with us. We understand that receiving assistance with luggage at check-in is important to our guests and your feedback will be instrumental in improving this aspect of our service. We are also sorry to hear about the issue you had with the facilities in the bathroom, specifically the lack of a door mat and the size of the bathroom. We strive to provide an environment that is comfortable for all of our guests and your valuable insights aid significantly in our endless efforts at improvement. Rest assured, we will be making necessary adjustments to ensure that we better meet our guest's needs going forward. We hope to have the opportunity to welcome you again, providing a far more satisfying experience. Regards Vinay Goyal Room Division

The Beacon Hotel Vadodara has replied on Fri Aug 29 16:04:27 IST 2025

Dear Sukanya Maladhari, We're glad to hear that you've had a pleasant experience with us and found our services up to your expectations. We strive to provide our guests with our best amenities and it's always rewarding to hear positive feedback. Our team members will definitely be delighted to know that they were able to assist and make you feel comfortable. We take pride in our affordability and we're delighted to learn that you feel the hotel provides excellent value for money. Our goal is always to deliver a great experience for our guests. We look forward to welcoming you back and continuing to meet your lodging needs. Regards Vinay Goyal Room Division Manager

The Beacon Hotel Vadodara has replied on Fri Aug 29 16:04:48 IST 2025

Dear sheetal Patel, We are glad to know that you enjoyed your stay at our property, finding value for money in the neat and clean rooms we offered. We're especially pleased to hear your feedback about our responsive staff accommodating your needs swiftly when an issue with the AC arose. We always strive to provide prompt service to ensure our guests' comfort. Your insight about room selection for different types of guests is indeed helpful and we sincerely appreciate your acknowledgment. We hope to welcome you back soon. Regards Vinay Goyal Room Division Manager

The Beacon Hotel Vadodara has replied on Sun Aug 24 18:38:09 IST 2025

Dear Annu, It's wonderful to hear that your stay with us was that delightful and stress-free! Your words have truly brightened our day. We're thrilled to know that right from the booking process until your check-out, the experience was smooth and worry-free for you. Ensuring a tranquil environment for our guests is a high priority for us and we're glad that we could provide that for you. Your positive feedback serves as a great motivation for our team to keep striving for excellent service. We hope we have the pleasure to welcome you back again soon. Until then, happy travels! Regards Vinay Goyal Room Division Manager

The Beacon Hotel Vadodara has replied on Wed Jul 16 14:38:29 IST 2025

Dear Vicas Rajvanshi, We're pleased to hear that you enjoyed your stay with us and appreciated our food and service. Your feedback is insightful and we take note of the points you raised about the room size and variety in the breakfast menu. We strive to ensure our guests have a comfortable stay, and changing menu daily can indeed bring more excitement with each morning meal. Also, we will certainly look into our breakfast quality to ensure consistency. As for the room size, while we can't alter our current infrastructure, we do hope our hospitality made up for it. Once again, we cherish your feedback as it assists us in improving. We hope to host you again in the future. Regards Vinay Goyal Room Division

The Beacon Hotel Vadodara has replied on Wed Jul 16 14:38:43 IST 2025

Dear Amit Rawat, We appreciate your candid feedback about your stay. It's pertinent for us to understand areas where we can enhance our guest experience. We are glad to know that the hygiene levels were able to meet your expectations. Regarding the 'vibes' you mentioned, we continuously strive to ensure our guests feel comfortable and have an enjoyable stay. We would love to hear more about your experience, to understand how we might be able to elevate it from 'okay' to 'exceptional'. Your valuable insight will help us make necessary adjustments to deliver a more remarkable experience in the future. We look forward to a chance to host you again and provide a more enhanced stay. Regards Vinay Goyal Room Division

The Beacon Hotel Vadodara has replied on Fri Jun 20 12:20:36 IST 2025

Dear Rajesh Kumar Goswami, We're thrilled to learn about your positive experience at our establishment, appreciating the atmosphere, supportive staff, and delicious food. It's a pleasure to know that you've enjoyed the overall environment. Your acknowledgement gives us a great boost and motivates us to maintain an exceptional experience consistently. We strive to create a warm and welcoming ambiance for all our guests and are glad you felt that during your visit. It also delights us that you found our staff polite and supportive; they indeed are our most valuable resources. Your feedback on our food also made us beam with pride. We continuously focus on serving good food made from the finest and freshest ingredients. We're thrilled you appreciated it. Reading such positive reviews validates our efforts, and we are thankful. We're eager to serve you again and hope that your next visit is as splendid as the previous one, if not more. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Fri Jun 13 17:33:28 IST 2025

Dear Sanjay Panchmatia, I'm really sorry to hear about the experience you had at our establishment. We strive to maintain our rooms at the highest standards of cleanliness and it seems we have missed our mark in your case. For the issues regarding the room size, we do have larger rooms available that might better suit your needs next time. As far as the cleanliness of the bathroom is concerned, it's troubling to hear about this as we take pride in the hygiene and cleanliness of our facilities. Your feedback has been passed on to our housekeeping team for immediate correction. The incident you mentioned about finding a cockroach is extremely unusual for our premises, and it has spurred us to conduct a thorough inspection and pest control treatments. Again, we are truly sorry and disappointed to have let you down this time. We hope you'll give us another chance to serve you better and make your future stays more comfortable and enjoyable. Please let us know how we can assist you further and help rectify your past experience. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Mon Mar 17 16:04:13 IST 2025

Dear Sujit Singh, Noted your feedback. We'll fix the door, key card, bathroom smell and light switch issues immediately. Thank you for you feedback. Regard Vinay Goyal FOM

The Beacon Hotel Vadodara has replied on Wed Jan 29 16:22:35 IST 2025

Dear Akangkhi Medhi, We're absolutely thrilled to hear about your positive experience at our hotel! It's wonderful to know that you enjoyed our breakfast spread and found our location convenient. We're also glad that our staff made a good impression with their behavior. Your feedback is greatly appreciated and is indeed a great motivation for our team. Looking forward to having you back in the near future. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Mon Jan 27 23:06:49 IST 2025

Dear Venkat Gajjam, We're very sorry to hear about your experience with our housekeeping services. Our endeavor is always to provide high standards of cleanliness and hygiene and it is clear from your feedback, we fell short during your stay. Your comments are extremely important to us and have been shared with our housekeeping team for immediate correction. There may have been a lapse, but we assure you it's a one-off incident and not a usual occurrence. We are taking appropriate measures to prevent such instances in the future. We realize this imperfection has caused an inconvenience for you and for that, we deeply regret. We hope you will give us the opportunity to make it up to you on your next visit. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Sat Jan 25 16:35:24 IST 2025

Dear Rakesh Pandey, We're really sorry to hear about your recent experience with our front desk service. We completely understand how disappointing it can be when your expectations are not met, particularly from a service area that is central to the functioning of our establishment. Please know that we take your input very seriously. We are currently assessing our procedures to optimize the responsiveness and reliability of our service, ensuring all guest requests are catered quickly and efficiently. We hope we can make necessary improvements using your feedback as guidance. We assure you that this incident was an anomaly and not reflective of our usual standards. We would appreciate the opportunity to redeem ourselves in your eyes during your next stay with us. We look forward to providing you with an experience that not only meets your needs but delights you as well. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Thu Jan 30 16:34:35 IST 2025

Dear Nalin Popat, We greatly appreciate your direct and concise feedback and are glad to hear that you're largely satisfied with what we provide. We certainly understand that parking can sometimes be a challenge and we are continuously seeking ways to address this and enhance our facility for greater convenience to our customers. While we work on improving this aspect, we hope that the rest of our service keeps you satisfied. Your comments help us to grow, improve and to deliver an even better experience next time. We look forward to welcoming you back soon. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Sun Jan 05 00:14:01 IST 2025

Dear Suhas Kamat, We're delighted to hear that you enjoyed your stay in our clean, well-maintained rooms. It's wonderful that you appreciated the quality of food served at our restaurant and found our location to be convenient for your travels. Our staff will be thrilled to learn that their service contributed to your positive experience. As we continuously strive to improve, input such as yours is invaluable. We hope to accommodate you again in the future so that we may continually exceed your expectations. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Thu Jan 30 16:35:16 IST 2025

Dear Arpan Chaudhary, We're delighted to know that we succeeded in providing you a perfect stay. It's heartening to read that our staff made a positive impact on your visit and we take pride in our attention to cleanliness in all areas of our property. Your encouraging comments boost us to strive further in delivering exceptional guest experiences. Looking forward to welcoming you back in the future so we could once again be at your service. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Sat Dec 28 23:20:51 IST 2024

Dear Shankaranarayana Hegde, We're appreciative of your feedback and glad to know that you found our rooms clean, well-equipped, and our reception services pleasant. We’re always committed to provide you with the best experience. However, we regret that the dusty road near our hotel affected your stay. Your concerns are essential to us and we'll certainly make a point to raise this issue with the appropriate civic authorities. Thank you for bringing this to our attention. We certainly hope this won't deter you from staying with us in the future. We look forward to hosting you again with improved and seamless services for a more enjoyable stay. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Sun Dec 01 15:49:43 IST 2024

Dear Kolli Sri Manikanta, We genuinely appreciate your honest feedback. We are pleased you found our ambiance pleasing. However, we are deeply concerned you felt discomfort due to the insufficient space in the room, and the limited amount of water provided. We also regret to hear that the lack of a minibar, hairdryer, and welcome drinks put a damper on your experience. Furthermore, we understand that the efficiency of our services didn't meet your expectations. We continuously strive to improve and your comment about the check-in duration has been taken into account for future improvements. We are also sorry to hear of your dissatisfaction with our buffet and hospitality services. We will pass your comments about the interaction with our staff onto our team, who will take them into direct consideration. We certainly don't want our guests feeling uneasy due to their bedding and we're disheartened to hear about the physical discomfort you experienced the next day. Your well-being is extremely important to us. We sincerely wish you had a better experience and we look forward to making necessary steps towards improving our service based on your feedback. Regards Vinay Goyal Front Office Manager

The Beacon Hotel Vadodara has replied on Sun Dec 01 15:50:01 IST 2024

Dear VINOTH KUMAR S, We appreciate you taking the time to share your feedback following your recent stay with us. It's great to know you found our location convenient and our services well-suited for business trips. We're glad you had a positive dining experience, although we understand that you'd appreciate more variety. We value all feedback as it helps us continually refine our services. Your suggestion regarding the expansion of our food selection will certainly be taken into consideration and discussed with our kitchen team. We aim to offer a diverse and exciting menu that caters to the varying tastes of our guests. We hope to have the pleasure of welcoming you back on your future business trips and providing you with an even better and more varied food selection. We are confident we can exceed your expectations next time. Regards Vinay Goyal Front Office Manager