Leleela - A Boutique Backwater Resort

Location was very pleasant staff was polite just a feedback the table was not clean of tge balcony area rest everything was absolutely great 👍

Our recent stay at Leleela Resort presented a mixed experience that began with disappointing **room maintenance issues** - while spacious, rooms were poorly maintained with chipped glass wall designs posing safety hazards, jammed doors throughout, and a non-functional restaurant toilet lock. However, these negatives were significantly overshadowed by the resort's **exceptional strengths**: the **location is absolutely stunning** with breathtaking Vembanad Lake views, lush green lawns perfect for family relaxation, and traditional kettuvallams dotting the scenic backdrop that creates an indescribable morning ambiance. The **food quality was outstanding** with every dish prepared to our specifications being delicious, while the **staff proved exceptionally courteous** and always willing to attend to our needs promptly. Additional perks included complimentary kayaking and electric cycles (though we couldn't explore due to time constraints) and a unique floor chess set for enthusiasts. Despite the maintenance concerns, Leleela Resort offers tremendous potential with its prime location, excellent hospitality, and culinary excellence - it simply needs urgent attention to property upkeep to deliver a truly premium experience.

Our recent stay at Leleela Resort presented a mixed experience that began with disappointing **room maintenance issues** - while spacious, rooms were poorly maintained with chipped glass wall designs posing safety hazards, jammed doors throughout, and a non-functional restaurant toilet lock. However, these negatives were significantly overshadowed by the resort's **exceptional strengths**: the **location is absolutely stunning** with breathtaking Vembanad Lake views, lush green lawns perfect for family relaxation, and traditional kettuvallams dotting the scenic backdrop that creates an indescribable morning ambiance. The **food quality was outstanding** with every dish prepared to our specifications being delicious, while the **staff proved exceptionally courteous** and always willing to attend to our needs promptly. Additional perks included complimentary kayaking and electric cycles (though we couldn't explore due to time constraints) and a unique floor chess set for enthusiasts. Despite the maintenance concerns, Leleela Resort offers tremendous potential with its prime location, excellent hospitality, and culinary excellence - it simply needs urgent attention to property upkeep to deliver a truly premium experience.

it was pleasent stay there. I found this place by make my trip , beautiful location , food was good, amenities and services was wonderful

Mixed experience, but mostly disappointing. - Food Quality: The food was below average and contained Ajinomoto, which is concerning for health-conscious guests. Taste and freshness were lacking throughout the stay. - Swimming Pool: The pool had excessively high chlorine levels, causing eye irritation and discomfort. Definitely not suitable for long swims or kids. - Rooms: The rooms were poorly maintained—unclean, outdated, and far from what was promised. Basic amenities were either missing or malfunctioning. - Staff Behavior: Most hotel staff were unfriendly and unapproachable, which made the stay uncomfortable. Only the front office team showed professionalism and courtesy. - Management: There’s a clear lack of coordination and visible mismanagement across departments. Service delays and confusion were common. - Overall: The property has potential, but the poor staff attitude and weak internal management really hurt the guest experience.

very poor , not suitable for family, no visitors friendly.. some staff are below average.. totally unhappy

Excellent hospitality, resort structure is very old.need to improve building. Rooms are spacious. Good location. Doors were very old

Find it.Food and room is below average.Ambience was good and service was also good..

Really great experience!! Very good room condition and excellent location. Kayaking experience is top notch

Rrkkkoollll.k

Awesome location next to Vembanad lake. Great hospitality. Few fixes need to be made in doors and locks. highly recommend

Property is small ... . Maintenance mark 6 Morning free brakefast not buffet order is alakatte. Only egg Masala appam kadala etc Restaurant staff not comparing

Not worth your money. Needs improvement in all aspects. The kind of money they are charging it certainly requires more detail to everything.

Rooms are old ... not maintained .. pool not maintained ... switch boards damaged .. room was stinking of seepage . Bathroom floor dirty

the lake view rooms are good, spacious and well equipped but honestly they don't provide an excellent view of the lake to that amount. in the rooms I would say the bathroom is sensor based which means lights, exhaust work moment you step in and stop after a minute of leaving and this causes bathroom circulation issue since exhaust is turning off and there is no other mode of circulation or open window. Also since the place has many trees and is by the lake it is infested by mosquitoes breakfast was fine.

My stay at this property was fantastic! The location was perfect, offering easy access to nearby attractions. The rooms were clean, spacious, and well-maintained. The staff was incredibly welcoming and always ready to assist. The food was delicious, with a great variety of options to choose from. Amenities like the pool were well-kept, adding to the overall experience. Highly recommended for anyone looking for a comfortable and enjoyable stay!

Le leela is a beautiful resort , we had a lake view room , their rooms are spacious, comfortable. Staff is ever ready for all the help. my child had fun riding battery operated cycle. overall, a very pleasant experience.

Worse experience, poor condition of the hotel, old building, lizards and insects. There were no amenities and all things are in very bad condition not worth it for money. They are frouds

positive : - Location is superb and very close to the lake and lake view is also very much appreciable negative :- 1) No value for money is a charges of 5 star hotels where as this property can be compared with maximum a 3 star facilities 2) Hygiene - No star hotel amenities in the room and pillow covers are having stains 3) No 24 staffs in the reception,if you want to have an early morning check in you will have to wait till the staffs comes (like a govt office )

1. Rooms were sub standard. Filthy. Maintenance were pending in many areas and floors were not clean. Water seepage from ac. Holes in walls & poorly maintained wash rooms. 2. Food quality is pathetic. Fried rice and curries were disaster and chicken used is definitely not fresh. Staff forgot to deliver ordered food twice in a day and we were just waiting for over 2 hours. Chef seems not properly trained. 3. I got a plastic piece in curries. Drinking water dispenser is not maintained properly. 4. Pool was good. But pool side areas are not cleaned for years seems. 5. Breakfast buffet is like a rs 200 buffet you get from a normal hotel. No expectations pls. 6. Staff need to be trained properly. 7. Half of the food menu was "not available" 8. Pool corners were broken and sharp edges were created. Pool underwater recycling hole was broken and dangerous.I don't know what your criteria to rate them high.