Townhouse Oak Hadapsar

Have raised query about that property And due to which havent checked in

My booking is with breakfast but hotel not provide the breakfast

Room service not available and staff behaviour also not good

The rooms which we stayed in were good, but they charged us extra for water bottle for which my friend and I both of Us Pe like we paid double for a single bottle

I had a very terrible experience at Hotel Super Townhouse Oak, Hadapsar, Pune, which I had booked for 6 days. On the first day, even though I had already informed the hotel about my late arrival, I was given a room that was not clean. After requesting, I managed to get the room changed. The next morning at 5:00 AM, when I went to the washroom, I found that: • There was no shower 🚿, • The bathtub shower was not working, • Even the commode water jet was not functional. Somehow, I adjusted and reported these issues at the reception around 8:00 AM. I also informed them that I would be back by 6:00 PM and expected the problems to be resolved by then. However, when I returned at 6:30 PM, I was disappointed to find that nothing had been fixed. When I tried to speak with the hotel management, they very rudely told me that the hotel was under construction, and they could not do anything. They said I had to adjust with the issues. When I asked for a refund, they refused and instead told me to check out. Finally, I raised a complaint with MakeMyTrip, after which I received a refund for 4 days of my booking.

not organised hotel. please don't visit. AC not working , no tv recharge , very small and compact room. no food options available neither Hot water. wasted Money, due to late night was not having an option to change. Don't even think to Book this property.

Near to highway best staff there and very clean property banket was good quality and also washroom is clean

The rooms were filled with the smell of cigars when we entered. The beds had visible stains, and water was leaking from the ceiling throughout the night. The bathroom was unclean and lacked proper facilities. The staff seemed indifferent and unbothered by our concerns. Overall, a disappointing experience.

No food service

Stayed here alone and felt totally safe. Clean surroundings and no noise at night. Slept peacefully.

1) poor maintainance and cleanliness 2) no inside food facilities 3) staff not that cooperative 4) spacious rooms but not well maintained

No food at all 200 rupees refund it asap

Good room nyc with frds will visit againn

The hotel was good, room is specious, but room service is must, no breckfast given instead of mentioned in booking voucher. No tea satchet and tea maker available. Need to update at the time of booking.

The peaceful environment provided the perfect setting for quiet evenings after a long day of work or sightseeing.

We absolutely loved our stay! the room was modern,, and very clean. The staff made us feel like we were at home. Highly recommend!

A lovely hotel with excellent service. The room was and beautifully designed, and the place was ideal for sightseeing and shopping.

The thoughtful amenities and attention to detail create a truly enjoyable stay.

A great choice for anyone seeking peace and quiet in a welcoming atmosphere.

Staff behaviour was not good, room floor was sticky not cleaned properly, ac remote was not there in room