Townhouse Oak Dharamshala Near Maximus Mall

The hotel doesn't have a restaurant and there's a lot of electricity problems"

The hotel doesn't have a restaurant and there's a lot of light problems"

Booking name and hotel names were different. Faced problems in identifying the location. No proper room services. Faced problems during night for food as there is no kitchen is attached with the hotel. Only the convinience is the parking space and vicinity of city.

First of all hotel name is royal castle name not updated location wrong on google Worst staff service ever bad behaviour of receptionist Only rooms are fashionable No food availability no cutlery Worthless worst visit overpriced uncooperative experience

Front office guy acted like why , did u book this hotel ... hotel was decent but , service was bad ...

Our experience was really bad, after booking when we called hotel we they said room are already booked but when MMT person called them then they confirmed it. They have changed hotel name but it was not mentioned anywhere and we kept looking for the hotel for 30mins. Even the service was not good.

I booked the Property and Got confirmation from Make My Trip. However, property manager denied me access stating that they don't have any available rooms. Called the Make My Trip customer care for an hour or so to understand how they confirmed the booking when there were no hotel rooms available. After an Hour in the middle of a conversation with Make My Trip rep, property owner came, apologized and offered me the room. Room was filthy with no basic amenities such as water, Soaps and Shampoos. Had to remind them that these are basics that are to be covered in a hotel accommodation. Hotel staff was rude with an exception of bellboy. Overall a harrowing experience and stay I'm not gonna forget easily. I'm still waiting on an explanation as to how booking was confirmed when they didn't have any available rooms.

there was no room service. Rest room was very good. Hotel staff were good. hotel have no proper board so finding it became proble.

must visit there..amazing..room service and the room were...so good feel like royal stay...there is guy..frm j&k i just forget his name..he is also very kind..all over it is gr8...

Ample parking space was there. Welcoming staff. Great location. Awesome view from rooftop & room. Clean & hygienic room.

my experience at this property is not good.When we reach this property name is royal castle and we reach early before check in time and they charge 800 rupees extra early check in .And when we ask for a common washroom they are denied for that and after the request they are allowed .I have booked so many properties for travelling but this property is very terrible.

Neat, clean and spacious rooms. Excellent location near bus stand. Hotel name was earlier Royal castle and has been changed recently. Therefore, it was difficult to relocate.

No drinking water available in the hotel. Asked us to get water from nearby petrol pump

name of the hotel was not right. I had trouble finding it because of name mismatch rest all ok room were very luxurious and we had a comfortable stay. Will stay here again next time. just one request with the owner plz make and actual name of the hotel same

The hotel reception staff was very nice, but the overall quality of the hotel room was not so great—just average.

The breakfast buffet was my highlight of my trip. So much delicious food to choose from! Highly recommended!

Hotel name on building is different and the name of booking is different.. water leaking rooms.. no room service. Irresponsive hotel staff and no telecom working

The hotel aura was excellent, Staff was excellent, service was excellent Food in hotel was excellent

Excellent hotel with first-rate services. A great choice for family or friend vacations.

Checking in and out was smooth, thanks to the wonderful staff. Large rooms and spotless bathrooms.