THE HOWRAH HOTEL

The staff were very cordial.especially the staff at the reception and booking. A word of appreciation to ms soumitra at the restaurant who helped me with the orders of food.

Because it is an old property that's why it has old facilities, just like Hot water facilities in bathroom was not available, food was Good, Service are good but it is required some improvement. Best thig of this property is that it near to Howrah Railway Station.

The staff were friendly and helpful. Rooms clean. But surrounding area around the hotel is dirty and overcrowded. Also no tea or coffee provided with complimentary breakfast. It has to be bought seperate.

Best Hotel with best Staff , Best experience and Rooms are Good and cleaned.Good quality food Walkable distance from Howrah Station.

The experience was pathetic and the room firstly provided - the AC was not working, than second room was provided wherein there were few insects and cockroach and third room was ok ok. There was not having hot water in the room though we have taken premium rooms. In short the experience was poor.

Not updated...very old property. Very high cost compare to property and service. Find through make my trip

Not bad, room service are good,, overall good service, reception boy are good, anybody come hare tobstay

The place is unclean, overpriced and the staff behaviour is unprofessional and rude. Overall, the place smells like an urinal beside a fish market. It's one of the worst hotels I have been to. The management is failing with distinction.

room was not good very small, just for sale it's deluxe it's below average very old building, not maintained properly, felt like vomiting in washroom

The room was not clean. The room service staff checked the mini fridge was spilled with puddings but didn’t bothered to clean it. The bathroom was not functioning. The bucket and mug was dirty and broken. For the complimentary water bottle and breakfast, you have to ask for coupons at the reception everyday because they give coupons one day at a time. They have a set of rooms only for MMT booking. I guess they keep the worst for MMT

Average stay. Bathrooms and AC are not good in the junior suit category of rooms. Location is the advantage. Interesting property of the colonial era. Food is good.

Location : Excellent. Bus stand ,Rly.Station , it's a centre point. Behaviour of Executives & staff are very very cooperative & approachable.Taking care excellently.

very poor service staff not cooperating washroom is like a public toilet at resturant waiter is very nonsense how to talk with customer bedsheet is is so dirty on picture they r showing another room but when v reached they will give another room so pls be don't go there with family very worst Equally disappointed with make my trip as with the Hotel management, The pictures shown while booking and actual status of rooms are entirely different , when I said the same thing to the front desk staff they denied the same and asked to report to make my trip as payment is made directly to you . The property is very Old and very ill maintained , washrooms were very dirty , staff behaviour was very rude not recommendable at all 👎👎👎

average wash room are old and rusty nothing works properly . hotel is not easily visible to everyone too hard to get cab or bike.

I recently stayed at this hotel in Howrah, and it was by far the worst experience I have ever had. The rooms were extremely dirty — stained bed sheets, foul smell, and cockroaches crawling on the floor. The bathroom was unhygienic, with leaking taps and no proper hot water supply. The staff was unprofessional and unhelpful. Even after multiple requests, basic amenities like towels and drinking water were not provided on time. The service was painfully slow, and the overall attitude of the management was careless. The food served was stale and overpriced, and the dining area itself was poorly maintained. To make matters worse, there was constant noise from nearby construction, making it impossible to rest. I would never recommend this hotel to anyone. It is overpriced for the condition it’s in, and there are far better options available nearby. If you value cleanliness, comfort, and good service, stay far away from this place.

no tissue paper ,no slipper.washroom tap nul broken and not provided hot water,no geyser.No value for money

1 old Starff at reception(during night) is very rude. He dont know how to talk with everone. 1st he fight with others staff and started behaving rude with me also.He doesn't deserve to work there . Please take action on him immediately . But security guard uncle was good. Receptionist need to fire immediately .

NICE CULTURED HOTEL ..EVEN THOUGH HOTEL PREMISES US OLD..ITS WELL MAINTAINED AND COURTEOUS STAFF AND SERVICE

1. Bath Fitting was damaged and water leakage issue after telling also they have not shot out the issue 2. ⁠Towel and Bedsheet in Dirty Condition 3. ⁠Room Service is bad 4. ⁠Food is very oily 5. ⁠Water logging issue during Heavy Rainfall inside Hotel, unable to go outside due to Water logging 6. ⁠Costing of Rooms is very high

I reached around 1 am in morning from Damdum airport to hotel. Hotel lift is off after 11 pm, so have to carry luggage myself to 3rd floor of hotel