Serenity the villa by beta bawarchi

Room was clean and spacious, ambience was good and staff were polite. Only one issue was that due to improper ventilation in rooms, rooms stinks after some time and that smell can get worse. All other things were nice, tv was well working, ambience was good. Food was also good

services were not good . Prices are high according to the services provided. many other good options are available than this.

beautiful place & services was too good and we are advised to do visit this property. have comfortable stay

Nestled between tall trees and away from roads, the place feels cozy nestled between dense forest and tall trees, giving a very calm and serene experience that allows you to feel the forest and nature. We had a great experience. The staff is very hospitable and the food is fantastic. very clean rooms and bathrooms, amazing views. waking up to the view of the forest is a surreal experience. An excellent place to come and stay to disconnect, relax and reset

I booked two rooms worth mostly people reach to panchmadhi in early morning, initially over phone they committed to provide atleast one room and later asked for extra charges! dinner was inclusive but they were getting stuff from another restaurant and between soup, starters and meal it was an average 20 min waiting! food was not so good. sweets were not available nor ice cream or buttermilk was served! another room allotted had a bathroom dustbin with yuck smelling leftovers of nonveg food. the walls of the bathroom were not clean red spots on the floor and joints of tiles. when I was making a complaint to the manager his response was cold about it! like he is not even interested about customer feedback. he was just saying ok maam. one year back when the same property was under wowstay management it was a nice experience staying there but this time it's just opposite. beta bawarchy is a poor host and just grabbing money.

Ambience was very good staff is also good and polite breakfast was nice location was also nice overall good experience

First things first, there needs to be a signboard so people can locate where Wowstayz actually is (it took us a while to figure that out). Second, even though everything seems beautiful on the outside, there are just too many problems in the room like: • the ac was making loud noises and sprinkling water • they charge like a 3-4 star hotel for a room but their TV wasn't working at all. •their washroom and bathroom has a terrible smell that stays for 24*7 • breakfast is served @9 AM which is a little too late and there is not much variety in it • the the door to the room takes atleast two minutes to open and 2 minutes to close with a key, it's a struggle • bedsheets have stains on them • one has to keep managing the temperature of water on a cold morning/evening because it's either too hot or too cold - there's no in between. If they work on these issues the hotel will be a hit. It's a beautiful property but it needs high level of maintenance which obviously is not happening. 2/5 would not recommend unfortunately.

Room was beautiful and clean, service was also good and breakfast was tasty and light as they used good cooking oil and hotel was beautiful and located in peace area i love it

Poor site booking experience and response. Hotel was below average. No lift available so people having problem with stairs should be advised not to use. No parking. No lobby. Luks like a house converted to a hotel.

Rooms were ok but service was not at all good. Breakfast served on first day was not at all good and was cold. Milk for kids was not included in the breakfast.

Ok

There is no variety of breakfast as per charges taken. Only singke item for breakfast. Parantha was not providing after demanding at breakfast

Good stay hotel is clean and hygienic but difficult to find and there is no board of that hotel quite expensive also as per the room size and amenities not provided like wifi available but not working

I booked serenity after going thru the nice and wow pictures of super deluxe rooms as shown but room was completely different. Rooms were small and only 2 chair sofas were there in super deluxe rooms. Also food quality was average.

Experience with the hotel be it stay, room, food all was great. Room service was great. Overall a very satisfying experience. Food tasted very homely.

Excellent service and awesome food. Value for money the only challenge is the bathroom shower is not working properly

No name boards are available at any place, for searching the hotel, faced a lot of difficulty in search. How such costly hotels tied with you, can shows such careless type of dealing

Room had a foul smell and bathroom fittings are outdated. Much room for improvement.

We booked 2 rooms and stayed for a night there. There was nothing which can be termed as substandard or not upto the marks. Everything there, from staff behavior to asthethics, from food to rooms was superb and cannot be better. I have stayed in hundreds of hotels but this was surely one of the best of them.

Positive - good surrounding big room clean bedsheet n bathroom, good for family and couples negative - food taste can be improved further it's tasty but with few more improvement i will rate uh 5 star presently giving 4 star