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Review Of Hotel O Welcome Lounge

Ambala Cantt, Ambala | 4 minutes walk to Ambala Cantt Bus Stand

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.9
    Average

    72 Ratings, 29 Reviews

    excellent
    18%
    very good
    24%
    average
    13%
    poor
    18%
    bad
    28%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 1
    • 5
    • 3
    • 4
    • 1
    • 1
    • 1
    • 1
    • 4

    Rating Categories

    • Location4.0
    • Cleanliness3.1
    • Room3.6
    • Food1.0
    • Hospitality3.4
    • Value For Money3.6
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    • Bad smell in rooms is a common issue.
    • Several guests reported rude and arrogant staff behaviour.
    • Many faced problems with cleanliness and hygiene in bathrooms.
    • Guests mentioned issues like non-functional AC and broken TVs.
    Read more

    Sort by:

    Positive first
    1.0

    Terrible Stay

    monu k.

    Hotel room very bad smell and light cut 2 time ,bathroom also very bad condition and ac buttons and remote are not working properly they don,t give any drinking water ,left does not work propery

    Travel Month: Sep 2025

    Room: Classic

    1.0

    Overcharged for room, arrogant staff unpleasant sta

    arin s.couple

    bad Hotel, very bad staff behaviour totally rude and arrogant receptionist, overcharged hefty amount of money, bad room conditions, dirty blanket and bedsheets total waste of money

    Travel Month: Nov 2024

    Room: Classic

    • user photos
    • user photos
    1.0

    Koi stay mt lena is hotel me

    couple

    Firstly me ye boluga is hotel me kbhi stay mt lena ... Mera Partner hotel gya 20 min tk inhone checkibn he nhi diya ..... fir subh breakfast k liye pucha to breakfast k liye mna krdiya jisme included tha breakfast..., pure din ac on nhi kri jooth bolte rhe light nhi light nhi

    Travel Month: Sep 2024

    Room: Classic

    1.0

    Arrogant

    rahul m.

    Staff was below par and too arrogant. Demanded extra money also to proceed with the booking. Never consider this

    Travel Month: Aug 2024

    Room: Classic

    3.0

    Average service

    anuj k.

    No light in bathroom, no shop, no towel. But staff behaviour fine. This may be due to late check in i had checked in at 10pm

    Travel Month: Jun 2024

    Room: Classic

    4.0

    Need to work on lightings.

    ajit r.

    Rest was good except lighting and bed sheet was burnt from places. Food was really good specially thali.

    Travel Month: Apr 2024

    Room: Classic

    1.0

    Horrible stay

    sreenath k.

    Location is ok. Near bus stand, but rooms are dusty, bathrooms are not clean, cloths are in hygienic.

    Travel Month: May 2023

    Room: Classic

    Hotel O Welcome Lounge has replied on Wed May 31 16:19:39 IST 2023

    Hi, Sreenath! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Lisa

    5.0

    Excellent Stay

    diksha t.

    The room was neat n clean well behaved staff. Peaceful environment

    Travel Month: Mar 2023

    Room: Classic

    Hotel O Welcome Lounge has replied on Mon Mar 13 05:32:49 IST 2023

    Thank you so much for the amazing feedback, diksha tekta! we will put in our efforts to provide consistent service to your future visits. Regards, hemant

    1.0

    Terrible Stay

    sachin.

    We have found lists of issues. 1. Room cleaning not proper. 2. Dirty smell in wardrobe. 3. Tv not working 4. After many time requests they not provide towel. 5 more important things they upload wrong room photos.

    Travel Month: Jan 2023

    Room: Classic

    1.0

    Terrible Stay

    sagar v.

    The room was not clear blanket was smelling and not dental kit provided not eve towel also asked them but they reply towel is not available.

    Travel Month: Dec 2022

    Room: Classic

    1.0

    I want to refund

    prashant s.

    Hotelier denied for check in.

    Travel Month: Jan 2021

    Room: Classic (2X)

    Hotel O Welcome Lounge has replied on Fri Jan 15 11:17:41 IST 2021

    Hi, prashant. Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, jim

    2.0

    Not good

    rajat k.couple

    Bedsheets were not cleaned properly.

    Travel Month: Oct 2020

    Room: Deluxe (3X)

    Hotel O Welcome Lounge has replied on Sun Nov 01 10:00:17 IST 2020

    Hi rajat kumar, we're extremely apologetic to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, james!

    2.0

    Bhojan

    deepak m.family

    Bhojan bht bekar the worst tha

    Travel Month: Aug 2020

    Room: Classic (2X)

    Hotel O Welcome Lounge has replied on Fri Aug 21 18:26:00 IST 2020

    Hi, deepak! regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we have immediately shared the feedback to our relevant team to look into this concern so that our other guests should not face such trouble further. Hope to make your future experience delightful and we assure you that we would not let you down this time. Regards vishal

    1.0

    Hotel was totally worst, uncleaned. Service was totally bad

    tejas.business

    We are travelling to Punjab. We have to Chandigarh Airport that's why we stay their

    Travel Month: Mar 2020

    Room: Deluxe (3X)

    Hotel O Welcome Lounge has replied on Tue Jul 28 11:21:10 IST 2020

    Hi, Tejas! We're disappointed to hear such kind of experience you had with us. Rest assured, we've highlighted the same to our significant team so that none of our guests come across such hassle in the future. Regards, Vishal

    1.0

    Worst Hotel

    saikat g.family

    No lift, no breakfast even it was included in the package, surrounding was horrible.

    Travel Month: Oct 2019

    Room: Classic (2X)

    3.0

    Average Stay

    reema j.business

    I had my breakfast also paid but they said you haven't placed the order for breakfast at the the time of booking but in my booking ticket it shows the free breakfast also but they didn't provide us and said you have to pay extra for breakfast.

    Travel Month: Jul 2019

    Room: Classic (2X)

    2.0

    Average stay

    mukul p.loyalty-iconfamily

    This Hotel is suitable for Solo Travelers. Location is good near Ambala can't rely stand but don't expect any facilities in the room. Not advisable for families.

    Travel Month: Jun 2019

    Room: Deluxe (3X)

    5.0

    Nice service and room

    indrajit p.solo

    The room has a good service and the standard of the room is better. Too.

    Travel Month: Apr 2019

    Room: standard room

    4.0

    Good budget stay

    shravan s.solo

    Hotel was good. They allow early check-ins, but the cleaning staff was not prompt and you have to call the Hotel personally to clean your room and washroom. Cleaning staff expects your favor in lieu of his duty. Rest all was fine.

    Travel Month: Apr 2019

    Room: standard room

    4.0

    Good Hotel

    shabir k.solo

    Hotel is good for budget business class tourist, worth of money. Service is not prompt but still location is good. Station is in walking distance.

    Travel Month: Dec 2017

    Room: standard room

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