Hotel O Venkateshwara Grand

I was denies of checkin was told the rooms were sold our after i reached hotel, and when i tried to contact hotel number shown in the app no one answered and when i reached out to makemytrip exucutive for refund of funds i was jus told refund cannot be initiated, after mu confirm booking i dint not get my room and no proper resoultion for the issue. Very very bad exprince never going to book anything form make mu trip app and not going to suggest anyone rather i shall discourage to use the app-like very very dissapointed the no proper communication between the make mytrip and hotel staff, and the customer care excutive puts me in long hold call and jus informs i am sorry sir i can provide u with refund or and i cannot res-love the issue and and even the reach out for support is like very long process- i lost my money, had took look for other accomidation late night, irrelevant answer from support team