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Indira Nagar
6.5 km drive to Jayprakash Narayan International Airport, Patna
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Location rated 4.3 by guests
What guests said
The property boasts an excellent location, easily accessible and close to public transport, making it convenient for guests. Many reviewers appreciated its proximity to key attractions, including markets and the railway station. The staff's behavior was commended, adding to the overall positive experience related to the location.
Property Rules at Hotel O The Biztel
89 Ratings
Last 10 Customer Ratings (Latest First)
Review Summary
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This property has mixed reviews from guests. Many appreciate the friendly and helpful staff, along with the prime location close to the railway station and market. However, several guests mention issues like rude staff interactions, lack of hygiene, and poor maintenance like malfunctioning AC and uncomfortable beds. Some highlight clean rooms while others criticize the dirty towels and slow service.
behevior
dosto bahut ghatiya kism ke staff hai sab ke sab. aap log bhul kar bhi mat jana waha per. waha sirf lutne ka kam karte hai hotel Wale. mai aap sab ko batana chahata hu mai room book kar ke gaya tha per waha ka maneger kehta hai hamare itne kam paise me room hi nahi milta or humse fir se paisa wasool Kiya jab ki mai pehle payment kar chuka tha
Room: Classic
Not checked in as lift was not operational.
As soon as I arrived for check in, the person on counter informed me that rooms are on 4th floor and lift is not operational. Being a heart patient and senior citizen of 74 yrs it was not possible to go to 4th floor through stairs. I did not check in. I had a bad experience as my money is not refunded.
Room: Classic
Terrible Stay
Staff and owner interaction is too rough and uncultured so kindly visiting at your risk. we are not satisfied
Room: Classic
Excellent Stay
It was really a nice experience. Desai bhaiya was so co-operative as well as helping. Room was very neat and clean. Overall, excellent experience.
Room: Classic
Average stay at this price.
Breakfast was mentioned at the time of booking, but was not available. They changed bedsheet after 4 days, after request.
Room: Classic
Average Stay
Very Very Hard Mattress, AC not working, No bucket for Bath received every item after demand. Smell in room and toilet. Rooms are small. No Kitchen available. Nature of owner and staff is co-operative.
Room: Saver Double
Not good
Too dirty comforter blanket like they wash in a month torn towel tap water for drinking only thing you get is ac room at cost of 1000
Room: Deluxe
Bad service
1. Receptionist behaviour was very rude 2. Very unhygienic 3. No room service 4. Took extra charges 5. Very noise pollution
Room: Saver Double
Review
There was no proper arrangement, staff was rude they have to confirm the booking from their boss who asked how much amount you have paid for booking. Even for early checkin the amount they were asking was quite high when compared with property. Overall not a pleasant experience.
Room: Deluxe
Service
Barring some initial confusion about booking, hotel service was good. Mmt call service executive was very good, she listen properly and resolve the confusion as soon as possible with calm and peaceful way. Thank you mm t for this service.
Room: Deluxe
Hotel O The Biztel has replied on Wed May 31 16:16:44 IST 2023
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
Terrible Stay
Hi hotel denied my booking , he say we are not accepting booking of that price and he demand extra money, my experience was terrible and staff are not polite behaviour .
Room: Saver Double
Hotel O The Biztel has replied on Wed May 31 16:16:44 IST 2023
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah.
Very poor service unsure
I have canceled the room and i don’t get refund also
Room: Deluxe
Excellent Stay
5
Room: Deluxe
Hotel O The Biztel has replied on Thu Mar 09 05:22:46 IST 2023
Appreciate your valuable comments, pramod yadav! happy to know that your experience with us was pleasant. Thanks a lot for sharing your opinion and hope we will serve you even better whenever you stay next with us. Enjoy your day ahead ) regards, rachit
Terrible Stay
It was closed without giving any resolution
Room: Deluxe
Horrible management, they ask for extra payment at the time of check in
I had an extremely horrible experience with this hotel biztel. Firstly i requested for an early check in as we were reaching patna early and we were travel-ling with my 10 year old daughter and was also ready to pay some additional charges, however the office manager deepak was extremely unhelpful and said that we will have to pay 800 per person. Ch-when i said why so he said you have got a discounted rate on mm t and then kept arguing, finally told me to speak to mmt. On the day of check in, i called to tell that i will be coming to check in, he asked me how much i have paid on mm t and then told me i cannot check in as the amount paid is discounted. He was extremely rude, not at all helpful and was asking for more money. I then spoke to mm t and the customer service representative mr. Gauhar was extremely courteous and helpful and made arrangements at another hotel. I have never faced such an issue ever with mm t but this was extremely disappointing. However mm t ensured that i was not left unattended and resolved my issue within half n hour. Thank you team mmt.
Room: Deluxe
Amazing stay
Stay with this hotel was nice, hygiene & safety is beyond expectation. Usually i stay over here whenever i visit there.
Room: Deluxe
Hotel O The Biztel has replied on Wed Jul 27 06:37:10 IST 2022
Thank you for your positive comments, mun i kant pandey! glad to hear that you enjoyed your stay with us! looking forward to making your future experience more delightful. Give us another chance to host you soon ) have an awesome day! regards, pravin
All are well
Break fast quality should be improved
Room: Deluxe
Sheets
The towel and sheets were dirty and the ac made a lot of noise all night.
Room: Deluxe
Average Stay
Overall nice stay the room was clean. The fan was not working properly but not a big issue because ac was working perfectly. The bathroom was reasonably clean but no rack in the bathroom to keep your bathing essentials. The location is easy to find and in the heart of patna very much near to the junction. Mr ranjeet is a very soft-spoken and humble person.
Room: Classic
Very discomfort bed
If you are spouse then you have to prove for staying here
Room: Classic
Other properties by in Patna
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Q: Any options for booking on partner website?
You can explore Hotel O The Biztel on our partner website www.goibibo.com
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Service
Manish Choudhary
Barring some initial confusion about booking, Hotel O The Biztel service was good. Mmt call service executive was very good, she listen properly and resolve the confusion as soon as possible with calm and peaceful way. Thank you mm t for this service.
Excellent Stay
Vikash Kumar
It was really a nice experience. Desai bhaiya was so co-operative as well as helping. Room was very neat and clean. Overall, excellent experience.
All are well
PRINCE KUMAR
Break fast quality should be improved
Amazing stay
Muni Kant Pandey
Stay with this Hotel O The Biztel was nice, hygiene & safety is beyond expectation. Usually i stay over here whenever i visit there.
Excellent Stay
PRAMOD YADAV
5
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Indira Nagar
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