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About Property
Hotel Neelam Raj is a budget hotel and located approx 150 meters away from Mall Road of Nainital at Burra Bazar Nainital which i ...Read moreLogin to unlock deals & manage your bookings!
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Mallital
5 minutes walk to Nainital Lake
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 12 PM
Location rated 1.7 by guests
Property Rules at Hotel Neelam Raj
42 Ratings, 19 Reviews
Last 10 Customer Ratings (Latest First)
Reviews Summary
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Reviews highlight consistently poor service and cleanliness at this property. Guests faced long waits for luggage assistance and reported unhelpful staff. Rooms were described as dirty, with broken beds and smelly bathrooms. Basic amenities like toiletries, hot water, and clean sheets were often missing. While some noted the location was convenient, the overall experience was overwhelmingly negative, with many stating a reluctance to return.
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pathetic horrible experience
Hotel staff was pathetic , hotel services were pathetic. The experience was horrible even before entering the hotel. The hotel staff kept us waiting for an hour to take our luggage from the car and also did not helped us to park our car. He even misguided the route that too on hills..he even said ki humara koi lena dena nhi hai rukna hai ruko
Room: Family Suite
Poor room staff not supportive customer orientation is zer
Breakfast not provided staff not supporting room service not good cleaning pathetic suffocated room they have vaccinated room but they never provide you if you are not ask for refund or ready to argue
Room: Deluxe Room
Very terrible stay
Really did not like the stay at all total money time and relaxation failed staff is also not helpful rooms are so dirty and unhygienic wall are broken no amenities no parking no toiletries very terrible experience
Room: Deluxe Room
Very bad infra and facility and too much costly
it doesn’t have value more than 500 -600 as all bed are broken , toilets are in very bad conditions and smelly. My money got wasted.
Room: Family Suite
Poor Stay
very poor system
Room: Family Suite
Service
Good and helpful service staff
Room: Deluxe Room
Poor service
Not a good service during our stay
Room: Family Suite
Poor Stay
The hotel was worst
Room: Deluxe Room
Terrible stay at hotel neelam raj
I stay here with my family from 25th to 27th jun e 2022. I will never stay here again it is very ghatiya property rooms are having smell and very much dirty, pathetic service mr agarwal owner of this property cheating all guest with fake pics on mmt. It was totally horrible experience. They don't have hot water, they have dirty bedsheet and pillow. Pls do not stay here.
Room: Deluxe Room
Worst hotel in entire nainital
They charge you for everything water clean sheets towel vet
Room: Family Suite
Bed staff
Hotel staff very bed room no fan avlb
Room: Deluxe Room
Worst booking
I never booked again price is so much high and hotel is like hell
Room: Deluxe Room
Very poor quality
Your any stuff no cover site that what are provide service
Room: Family Suite
Pathetic
Pathetic hotel, no cleaning, geaser not working. I would never recommend any one for this hotel and planning with mm t
Room: Deluxe Room
Very poor all services
This hotel all services very po
Room: Deluxe Room
Average Stay
The rooms were not cleaned properly. Bedsheets and pillow covers were also below standard. Washeoom space was too short. The hotel told to check out at 10 am where it was written check out before 12 pm. Location also not so favourable. 'done'
Room: Family Suite
Hygiene
Patches of fungus in washroom, room is tidy but pillow covers are not as clean as expected, holes in mattress cover
Room: Deluxe Room
Very bad
Very bad service. Water not supply in morning 6 am. And cheap quality service but payment is 3 star hotel 3500. And no someone is present reception in morning. Room and bed is not clean. I have tried to call him again and again but no response till now.
Room: Family Suite
Very bad hotel don't try this hotel
We booked, and got very bad experience, the only good thing was its location near market, rest all was bad for us, rooms were not clean even bed sheets have small holes in it. The bathroom was not cleaned. The tv was not working in any of the rooms they didn't have a cable connection, when asked for recharge they said that they don't have dishes, we only ordered tea and that was very unhygienic poor service. And we didn't get the same rooms that we booked they said we have only this one booked for you.
Room: Family Suite
Q: How many types of rooms are available at Hotel Neelam Raj in Nainital?
Q: How far is Hotel Neelam Raj from the city center ?
Q: What are the Check-In and Check-Out times of Hotel Neelam Raj, Nainital?
Q: What are the customer ratings for Hotel Neelam Raj?
Q: Any options for booking on partner website?
You can explore Hotel Neelam Raj on our partner website www.goibibo.com
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