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- Hotel Gateway Colaba - Hotel, Mumbai
Hotel Gateway Colaba
About Property
Offering air-conditioned rooms in the Colaba district of Mumbai, Hotel Gateway Colaba Mumbai is 500 m from Colaba Causeway. Amon ...Read moreAmenities
- 24-hour Room Service
- Smoking Rooms
- Housekeeping
- Umbrellas
- Laundry Service
- Air Conditioning
- + More Amenities
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Average(23 RATINGS)
Colaba
3 minutes walk to Colaba Market
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
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Rooms, Guests
Hotel Gateway Colaba Location
Property Rules at Hotel Gateway Colaba
Check-in: 12 PM Check-out: 11 AM
Couple, Bachelor Rules
Unmarried couples/guests with Local IDs are allowed.- Unmarried couples allowed
- Local ids are allowed
- Primary Guest should be atleast 18 years of age.
- Aadhar, Driving License and Passport are accepted as ID proof(s)
- Pets are not allowed
- Smoking within the premises is not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
Hotel Gateway Colaba Photos by Guests
User Rating & Reviews
- everyone
- couple
- family
- group
Average
23 Ratings, 12 Reviews
Last 10 Customer Ratings (Latest First)
- 1
- 1
- 3
- 5
- 2
- 2
- 2
- 3
- 2
- 4
Reviews Summary
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This property is in a prime location close to Gateway and Colaba markets but unfortunately falls short on hygiene and cleanliness. Guests mentioned smelly rooms, dirty bedsheets, and cockroaches in the passage, making it less ideal for families or longer stays. The photos showcased are misleading, and many found the tiny rooms uncomfortable. While some enjoyed the overall services, the poor maintenance and safety standards were major turn-offs for many visitors.
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Latest first
1.0
Disgusting hotel.
diksha b.couple
Hotel is located at very cheap place. Smelly rooms. Dirty bedsheets and blankets too. Photos shown in the app of hotel totally fake.
Room: Deluxe Double Room
3.0
Average stay
sachin g.family
Should improve passage quality and laundry network
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Tue Jun 14 16:28:22 IST 2022
Dear guest, greetings from hotel gateway i really appreciate the time spared by you to log your feedback and giving us a chance to better our performance. We have already made an important note of the issues highlighted by you and an action plan to avoid such instances in the future. Please accept us apologies for the inconvenience caused, we look forward to welcome you back to hotel gateway. I look forward in having the opportunity to have you back as our guest. Sincerely with warm regard hotel gateway and team
2.0
Poor Stay
sathish k.
The hotel rooms are not similar as mentioned. Also they are not liking the people who booked
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Tue Jun 14 16:36:08 IST 2022
Dear guest, greetings from hotel gateway colaba i really appreciate the time spared by you to log your feedback and giving us a chance to better our performance. We have already made an important note of the issues highlighted by you and an action plan to avoid such instances in the future. Please accept us apologies for the inconvenience caused, we look forward to welcome you back to hotel gateway. I look forward in having the opportunity to have you back as our guest. Sincerely, with warm re-gars hotel gateway and team
2.0
Darkest location on the street
kabir d.couple
The hotel and room itself were
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Mon Jun 20 17:59:55 IST 2022
Dear guest, greetings from hotel gateway colaba i really appreciate the time spared by you to log your feedback and giving us a chance to better our performance. We have already made an important note of the issues highlighted by you and an action plan to avoid such instances in the future. Please accept us apologies for the inconvenience caused, we look forward to welcome you back to gateway colaba with warm regards hotel gateway colaba
3.0
It's refreshments room not hotel
vikash s.family
This is not hotel but refreshment room. Every room is totally intact no window. You can stay upto 5-6 hours. Apart from this all other services are good. Not good for family specially with kids.
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Fri Apr 22 14:50:08 IST 2022
Dear guest, greetings from hotel gateway colaba thank you for an awesome review! it makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. With warm regards, hotel gateway colaba and team
3.0
Location - good, hygiene - worst, saftey standards - none, no food.
arpit d.group
Property's location is good but hygiene & safety standards is a no no.
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Tue Mar 29 16:14:36 IST 2022
Dear guest, greetings from hotel gateway colaba thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reached your expectation. We look forward to have the chance to welcoming you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, we wish you our best regards. With warm regards hotel gateway colaba and team
1.0
Poor stay
anushka s.couple
Poor stay experience with small rooms and no hygiene and sanitation no entry was there cockroaches are there while entering through way. Rooms are not like shown
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Sat Jan 29 12:58:42 IST 2022
Dear Guest, Greetings from Hotel Gateway Colaba!! Thank you so much for sharing your feedback. This always helps us to get better. We are sad to note that you were not completely satisfied with the rooms provided during your stay. We would also like to highlight the fact that ,the images posted are all actual pictures of the property.We look forward to have the chance to welcoming you again in order to let you good memories. Your satisfaction is very important for us. With warms regards, Hotel Gateway Colaba and Team
3.0
Not recommended.
mahendra k.couple
Falls ceiling of room was damaged. Ac showed 16 deg c but feeling in was of 27degc. Hotel has to depend on outsiders for providing tea, snacks etc. You wont get tea in room before 8a. M. Poor cleanliness.
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Tue Dec 28 12:26:12 IST 2021
Dear guest, greetings from hotel gateway colaba thank you very much for your feedback. This always helps us to get better. We are sad that the team didn’t reached your expectation. We look forward to have the chance to welcoming you again in order to let you good memories. Your satisfaction is very important for us. In the meantime, we wish you our best regards. With warms regards hotel gateway colaba and team
4.0
.
farhan b.family
It was nice comfy best. Even property location was amazing
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Thu Dec 09 14:32:06 IST 2021
Dear guest, greetings from hotel gateway thank you for an awesome review! it makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. With warm regards, hotel gateway & team
4.0
Very expensive, very small rooms.
ajay b.
couple
coupleVery expensive as per the location is which is inside, however, it's very close to gateway and Colaba markets, rooms were very small, although looked neat, interior looks like small cabinets, not ideal for family and couples, though for solo travel only for staying is ok. But expensive for the services.
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Thu Dec 09 15:32:40 IST 2021
Dear guest, greetings from hotel gateway thank you for your review! it makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. With warm regards, hotel gateway and team
1.0
Worst place to be
mrunal s.couple
If there was a minus rating available this one would top the chart. We had to stay there in emergency. They charged a fortune for the cheapest room. Room was very tiny and not at all clean. The sheets were torn cushions dirty. You could hear toilet flushes and what not from other rooms. Even the entrance was full of trash and dark. Worst experience ever.
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Thu Dec 09 15:20:55 IST 2021
Dear guest, greetings from hotel gateway colaba! i would like to thank you for sparing your valuable time to write in to us. We regret the inconvenience caused to you during your stay with regards to the services & facility. I have noted down the all issues escalated by you, and i have personally taken this up to our management & concerned team members and ensured to ensure requisite sensitivity training is imparted and process revisited. I do hope you will treat this incident as an aberration and give us another opportunity to be of service to you. I look forward to welcoming you at hotel gateway colaba, whenever you plan your next visit. Thanking you and assuring you of our best of attention and services at all times. With warm regards, hotel gateway colaba and team.
4.0
Good Stay
sravanthi v.solo
Location is brilliant. However approach to the hotel once inside the building is a little murky. Can be kept clean by the building.
Room: Deluxe Double Room
Hotel Gateway Colaba has replied on Thu Dec 09 14:46:36 IST 2021
Dear guest, greetings from, hotel gateway thank you for choosing to stay at hotel gateway and we thank you for sharing your review. We are very happy to note that you enjoyed the serene ambience at the hotel. Your generous praise is highly appreciated and very rewarding for the team which is dedicated and committed to excellence.
