Zostel Goa (Anjuna)

hygiene issue and floor are wet

undoubtedly best hostel in anuguna, perfect vibes grest hospitality, looking forward to visit again and again

New building, rooms are cozy but there’s no soul, no vibe. Disappointed

never seen such a low maintained property everything was sticking it felt like a shady guest house. The lift was awful everything was so dirty

The property was very low maintained. location was good but the maintenance was horrible. rooms paint was off, no events happening despite being 12 years anniversary of the zostel. absolutely shit experience, tap water served as drinking water, bad food at the cafe. overall bad experience. would never visit again. the bathroom was stinking for 2 days because of some issue outside. it was just a very very poor experience.

Worst hostel no services

Location is pretty good close to the beaches but property is not so good, over used.

Very bad condition of room and worst service. No proper way to contact to reception and very unhygienic place. The staff doesn’t care about their customers and terrible location to visit because it’s located in a very shady area.

Not that clean . Water leaking all over

So much pathetic service by zostel and your customer support

Good location. Toilets could have been better. Individual fans for each bed was so loud we had to switch it off

We had a terrible experience at Zostel Anjuna, Goa. While the rooms were clean, they lacked basic amenities — no working internet, the swimming pool was dirty, the café was mostly closed, and even the rooftop was inaccessible. We had a two-day stay booked, but the worst part was when both our trolley bags were broken into and looted while we were out. The locks were clearly tampered with, and to our shock, several clothes were missing. When we reported the incident, the management checked the CCTV footage — only to reveal that our room area was not covered by any cameras. This left us with nothing but assumptions and no solid evidence. Feeling unsafe and distressed, we decided to leave the property a day early. But the staff refused any refund, claiming they had no way to contact upper management, and that even we couldn't escalate the issue since Zostel support is only accessible via WhatsApp. Overall, it was a highly disappointing and helpless experience. We expected Zostel to stand for safety, service, and support, but this stay proved otherwise.

After checking to zostel I had gone out and when I returned in midnight my bed wasn’t there and my bag was open money was robbed didn’t feel safe instantly checkout from the property

Amazing experience, staff was so cooperative.

it was a very nice property, well maintained and friendly people

We travelled to Goa as a small group during Monsoon and since we all like meeting new people & socialising Zostel was our first pick. Zostel, Anjuna has a variety of room options. The rooms are clean, the property has a number of activities to engage yourself in and the staff is also wuite friendly and helpful. Overall it was a good experience.

Rooms are good and clean but common areas were not maintained. There was no fan/ac in the main area. I know cannot expect much but maintaining the property is bare minimum. But overall, the staff was kind and courteous they helped us with scooty rentals,etc.

The stay is good. Value for money. At a walkable distance from anjuna beach. I stayed in 8-bed mixed dorm. Washrooms, beds, blankets, pillows.. Everything was in perfect condition. No complaints at all. The host is very friendly as well. You can also rent scooty from zostel.

the stay was average. cafe is not upto the mark

i want my refund