Guests have highlighted poor service and cleanliness issues at this property. Many reported unresponsive staff, dirty rooms, broken amenities, and insufficient toiletries. Problems like clogged sinks, malfunctioning lifts, and lack of basic supplies were repeatedly mentioned. While some appreciated the location and ambiance, the overall sentiment leans towards dissatisfaction, with numerous guests describing their experience as below average and feeling that the property is under construction, leading to safety and maintenance concerns.