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- Hotel Orient Palace - Hotel, Mumbai
Hotel Orient Palace
About Property
Located near the beautiful Marine Drive, Hotel Orient Palace is a lavishly appointed property offering top-class services and an ambience full of vim and vigour to enjoy their getaways. More
Property Highlights
Activities & Nearby Attractions
Amenities
- Restaurant
- Lounge
- Elevator/Lift
- Housekeeping
- Room Service
- Laundry Service
- + More Amenities
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Average(614 RATINGS)
Grant Road
2.4 km drive to Mumbai Chowpatty Beach
Change Dates and Guest(s)
Check-in: 12 PM | Check-out: 11 AM
Check-in date
Check-out date
Rooms, Guests
Hotel Orient Palace Location
Location rated 3.1 by guests
What guests said
Guests appreciated the property's central location, with easy access to popular attractions and transport. However, numerous reviews highlighted concerns regarding safety, noting proximity to a red light area, which many found unsuitable for families and female travelers. While some enjoyed the convenience of nearby amenities, the overall sentiment reflects dissatisfaction with the area's reputation and cleanliness.
Property Rules at Hotel Orient Palace
Check-in: 12 PM Check-out: 11 AM
- Primary Guest should be atleast 18 years of age.
- Passport, Aadhaar, Driving License and Govt. ID are accepted as ID proof(s)
- Pets are not allowed
- Smoking within the premises is not allowed
Couple/Bachelor RulesUnmarried couples are not allowed. Local ids not allowed
- Must Read Rules
- Guest Profile
- ID Proof Related
Hotel Orient Palace Photos by Guests
- +117 Guest Photos
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Average
614 Ratings, 286 Reviews
Last 10 Customer Ratings (Latest First)
- 1
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- 2
- 4
- 3
- 5
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Review Summary
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- Bad Receptionist Attitude and Rude Behavior Noticed.
- Rooms Lacked Ventilation and Had Unpleasant Smells.
- Some Guests Experienced Cockroach Problems and Poor Cleanliness.
- Limited Breakfast Options and Quality Were Not Up to Mark.
Sort by:
Latest first
1.0
Terrible Stay
shaikh m.group
it was the worst Hotel i ever seen the receptionist man has so much ego and the brekfast taste was very terrible they give us brekfast like they are doing a charity work cleanliness issue and a bad smell check out time was also very terrible we get 5 min late only they behave like we have done don't ever visit these Hotel if you want your trip peace don't go there
Room: Superior Room
1.0
Terrible Stay
arsh a.business
too worst lots of fake people and worker also nonsense receptionist literally just a disgusting and most importantly owner also bloody nonsense i request to don't go in this hotel or booking..
Room: Deluxe Room
Hotel Orient Palace has replied on Sat Sep 13 20:22:05 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, We're deeply sorry that your experience with us was extremely disappointing. We apologize for any inconvenience, unprofessional behavior, or poor service you encountered during your stay. We take your feedback seriously and will investigate the concerns you've raised about our staff and management. We'll work to improve our service standards and ensure that our guests receive the respect and hospitality they deserve. Thank you for sharing your feedback. We hope to have the opportunity to serve you better in the future. Regards, Ashlesha.
5.0
Excellent Stay
raghavendra b.
"My recent stay at The Orient Palace was truly unforgettable! The hotel's opulent decor and impeccable service transported me to a world of luxury. The rooms were spacious and elegantly appointed, with all the modern amenities I needed. The staff were attentive, friendly, and anticipatory, making sure my every need was met. The hotel's location was perfect for exploring the city, and the in-house dining options were fantastic. Overall, I'd highly recommend The Orient Palace to anyone seeking a regal experience. Five stars isn't enough – it's a must-visit destination! 😊👑 5/5 stars!"
Room: Superior Room
Hotel Orient Palace has replied on Fri Aug 08 20:38:45 IST 2025
Greetings from Hotel Orient Palace ! Dear Guest, We're absolutely thrilled that your stay at The Orient Palace was truly unforgettable! Thank you for your glowing review, highlighting our opulent decor, impeccable service, and elegant rooms. We're delighted that our staff were able to anticipate and meet your every need. We're also glad you enjoyed the location and our in-house dining options. Your kind words mean the world to us, and we can't wait to welcome you again for another regal experience! Regards, Ashlesha.
2.0
Poor Stay
nikhar k.solo
location is ok food is average amenities is terrible no superior room available wifi is not working services are bad really disappointed
Room: Superior Room
Hotel Orient Palace has replied on Tue Aug 19 21:42:56 IST 2025
Greetings from Hotel Orient Palace ! Dear Guest, Sorry to hear that our hotel didn't meet your expectations. We'll look into improving our amenities, ensuring superior room availability, and fixing WiFi issues. We'll also work on enhancing our services. Your feedback helps us identify areas for improvement. We hope you can give us another chance in the future. Regards, Ashlesha.
2.0
Poor Stay
kalpesh s.business
I paid for superior room and I was given delux room no 129 uncomfortable and very suffocating no hygiene no cleanliness in breakfast there was only bread and dal in veg very bad experience in this hotel paid before and very disappointed
Room: Superior Room
Hotel Orient Palace has replied on Tue Aug 19 21:49:55 IST 2025
Greetings from Hotel Orient Palace ! Dear Guest, We're extremely sorry for the disappointing experience. We apologize for the room mix-up (Superior vs Deluxe) and the uncomfortable conditions. We'll investigate the cleanliness and hygiene issues at breakfast. We'll also review our menu options. We understand your disappointment, especially since you've stayed with us before. We hope to make it right and welcome you back when you're ready. Regards, Ashlesha..
1.0
Terrible Stay
aditya m.family
This is a very bad hotel, it is an orient place, we cannot stay there with family like a smelly hotel
Room: Deluxe Room
Hotel Orient Palace has replied on Wed Jul 16 13:51:21 IST 2025
Dear Guest, We apologize for the unpleasant experience at our hotel. We'll investigate the issues you mentioned, including odor concerns, and work on improving our facilities and services. We appreciate your feedback and hope to serve you better in the future. Regards, Ashlesha.
3.0
Average Stay
hardiksinh j.solo
There was a very foul smell in the room. There was also water leakage in the room due to the rain.
Room: Deluxe Room
Hotel Orient Palace has replied on Wed Jul 16 14:01:48 IST 2025
Dear Guest, We apologize for the unpleasant experience in your room, including the foul smell and water leakage during the rain. We'll investigate and address these issues to ensure our rooms meet our standards. Thank you for sharing your feedback. Regards, Ashlesha.
4.0
Almost Good
harpreet s.solo
Room is Good.But Fan Makes Lots Noise.. Staff is Good.BREAKFAST Meal is Not Good .
Room: Deluxe Room
Hotel Orient Palace has replied on Thu Jun 19 20:22:23 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we appreciate your feedback. We strive to enhance our services, and your comments will help us improve. We hope to welcome you again for a better experience.
4.0
Good Stay
syed%20ahsn.
Hotel was pretty good with big room Hotel staff were friendly Room and washroom was nice and clean One bad thing in thr breakfast It was not good
Room: Superior Room
Hotel Orient Palace has replied on Tue Jun 17 19:43:43 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we appreciate your feedback. We strive to enhance our services, and your comments will help us improve. We hope to welcome you again for a better experience.
3.0
Average Stay
solo
Water bottle not free. Room Cleaning is ok not so good. Bathroom is too small
Room: Deluxe Room
Hotel Orient Palace has replied on Tue Jun 17 19:43:55 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we regret to know that your experience about cleanliness is not good at all. Your feedback is valuable to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future.
1.0
Terrible Stay
ipsita s.
People were so rudd Bathroom was smelling like heal Bed were dirty Old sofa full of cockroaches Cockroches at breakfast time And whole area were smelling very bad
Room: Superior Room
Hotel Orient Palace has replied on Sun Jul 20 13:44:27 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we regret to hear that your stay did not meet your expectations. Your feedback is valuable, and we will work on improving our services. We hope to have the opportunity to provide you with a better experience in the future
5.0
Excellent Stay
sagar b.family with 2 kids
Good hotel staff and very very good family hotel and high facility and room services are best good location in Mumbai room clean and clear
Room: Deluxe Room
Hotel Orient Palace has replied on Fri May 30 18:57:19 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we appreciate your feedback. We strive to enhance our services, and your comments will help us improve. We hope to welcome you again for a better experience.
2.0
Worst hotel to stay no cleanness at all room leakage dirty washroom worst .
avinash s.solo
No cleanness no hygine all room dirty smell dirty washroom worst hotel pls request to remove this hotel from your list
Room: Deluxe Room
Hotel Orient Palace has replied on Mon Jun 02 23:02:03 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we regret to know that your experience about cleanliness is not good at all. Your feedback is valuable to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future.
1.0
no veg breakfast
rahul s.family
they not offered veg breakfast .no geaser working.terrible staff behavior. please improve it.less space in room
Room: Deluxe Room
Hotel Orient Palace has replied on Mon May 26 20:36:14 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future.
3.0
Average Stay
mohammad a.
Facilities is good but room is not clean and washroom also not good, but morning breakfast is awesome and I enjoyed alot, and google map location is perfect for going any where and for coming back, location is useful
Room: Deluxe Room
Hotel Orient Palace has replied on Tue May 20 20:10:00 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future
1.0
Terrible Stay
mohit s.
Yes
Room: Superior Room
Hotel Orient Palace has replied on Sat May 17 13:51:57 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future
1.0
Terrible Stay
kapil p.
Hotel not comfortable to stay. Behaviour not good. My door not open & lock and stuck 1 Hour outside room.
Room: Deluxe Room
Hotel Orient Palace has replied on Sat May 03 15:23:09 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future
1.0
Terrible Stay
i went out of the room, and my belongings were disturbed and destroyed
Room: Superior Room
Hotel Orient Palace has replied on Sun Apr 27 13:30:28 IST 2025
Greetings from Hotel Orient Palace! Dear Guest, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future.
1.0
Terrible Stay
molik b.group
we stayed in the wrong hotel please don't stay here🙏🏻
Room: Superior Room
Hotel Orient Palace has replied on Sat Apr 12 13:04:14 IST 2025
Greetings from Hotel Orient Palace! Dear Molik Bakliwal, we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future.
1.0
Terrible Stay
chiranjit g.family with 2 kids
Extremely small room while it was claimed as Deluxe room in make my trip. Room was smelling badly. The surroundings look like a place of non sense with dark corridors. Please don't go with family in this hotel. Only good thing is the location, just 3 mins from Mumbai central and 15 mins from CSTM
Room: Deluxe Room
Hotel Orient Palace has replied on Sat Apr 19 14:19:37 IST 2025
Greetings from Hotel Orient Palace! Dear Chiranjit , we regret to hear that your experience did not meet expectations. Your feedback is valuable to us, and we will work on improving our services. We hope to have the opportunity to serve you better in the future.
